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Other Technologies  // Other Technologies like firewalls, VoIP, Skype, Hardware Comparisons and other how tos

SOLVED: How To Disable Sophos Safeguard Popup Messages

If you have Sophos Safeguard you likely have annoying popup messages saying things like: Sophos Safeguard: Communicating With Server Sophos Safeguard: No New Settings Available Sophos Safeguard: Synchronization with Sophos Safeguard server succeeded These will occur several times a day and drive your staff insane. Fortunately there is an easy way to disable Sophos Safeguard popup […]


20 Mar Posted by in Other Technologies | Comments

SOLVED: VIDEOS: How to Disassemble Seagate USB Disks

If you have an old Seagate external hard drive and you want to pull the disk for some reason, it isn’t very hard to do.  Over the last few years we have posted several videos demonstrating how to disassemble Seagate disks. The things you need to be aware of are that you are voiding your […]


SOLVED: What Happened To Microsoft IllumiRoom and RoomAlive?

In 2013 Microsoft Research demonstrated a very exciting technology named IllumiRoom which used a single projector to expand video from a single screen onto the walls and furniture in the room.  It is mind blowing and uses only a cheap commodity projector to project the images calculated by a commodity Kinect camera system.   It was very exciting […]


01 Feb Posted by in Other Technologies | Comments

Solved: Microsoft Store Error Code 141078

If you are completing a transaction on the Microsoft Store and you see ERROR CODE 141078, you likely have no idea what to do. There was an issue processing your order, please contact customer service for assistance in completing your purchase. Error Code:141078 Error Code 141078 tells you almost nothing and calling the Microsoft Store […]


What is Machine Learning vs Deep Learning vs Reinforcement Learning vs Supervised Learning?

This is a simplified explanation of Machine Learning intended for non-computer science people.  It definitely glosses over the massive complexity involved in this field but should give you a basic understanding of the core concepts in just a few short sentences. What is Machine Learning? Machine Learning is a set of rules that a computer develops on its […]


28 Dec Posted by in Other Technologies | Comments

SOVLED: VIDEO: How To Embed An Interactive Google Map Into Your Website

If you have ever tried to figure out how to insert a clickable interactive map into your website, you likely have found a number of utilities and plugins that will do the work for you.  However, there is a straight forward way to insert a Google Map into your website without any tools.  You can even make the map different sizes.  Even better, you […]


17 Nov Posted by in Other Technologies | Comments

SOLVED: How To Allow Users To Use Antivirus Not Listed in the ESAP for Pulse Secure

If you have a Juniper / Pulse Secure VPN device and you use the Host Checker to confirm that connecting PC’s have an Anti Virus on them, you will eventually have a situation in which you need to allow and AV that is not on the ESAP list.  In my case the situation was that AVAST […]


17 Nov Posted by in Other Technologies | Comments

SOLVED: Plantronics Mic Not Working on Mitel MiCollab Client

If you have a microphone that is not working on a Mitel MiCollab Client (formerly Mitel UCA) you likely have to remove the TELEWORKER GATEWAY setting. Before making any changes, test your microphone is working by: click START and type SOUND Click SOUND (or do a dance through the control panel to find it) Click […]


SOLVED: Slow Network File Transfer Speeds on Windows & Juniper Hardware

If you see transfer speeds bouncing up and down on any system (Windows PC, Linux Server, network appliance, NAS disk, firewall, router…), the most likely cause is at the physical layer.  That means that you likely have a bad cable, poor physical connection or your equipment is not auto-negotiating a speed properly. Testing for a bad […]


SOLVED: Mitel UCA v6 MiCollab Client Connection Lost on Windows 10

Version 6 of Mitel’s Unified Communications agent now called MiCollab has had troubles connecting to the MAS / MGB server on Windows 10 since the early summer of 2016.  As you can see in the screenshot to the right it displays CONNECTION LOST even though it is correctly configured and is visibly showing information from […]


SOLVED: Download The Latest Mitel Unified Communicator Advanced (UCA) Client MiCollab

If you are trying to find the most current Mitel MiCollab Client (formerly Unified Communicator Advanced UCA) on the internet, you are looking in the wrong place.  You already have it.  It is stored on your Mitel MAS server. To download the most current Mitel UCA build your hardware can handle just use this URL: […]


SOLVED: Veeam Cloud Connect Storage Evaluation Grid

Veeam is an excellent product to back up virtual machines but its original incarnation did not readily support backup to external disk or cloud storage.  Both of these items have been resolved and today Veeam Cloud Connect is now included with every version of Veeam 9.0 or higher WITHOUT ADDITIONAL LICENCING OR COST. When Veeam […]