On Site Support

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HARDWARE & SOFTWARE

We have found that most customers are tired of the excuses from ICT vendors… “… it’s the softwares fault” “…it’s Dell’s fault”. Fault is not important when you are having problems… getting it fixed is. We typically take end to end responsibily for anything that plugs into the wall, from desktops and laptops, to photocopiers and phone systems… it’s all our problem.

• Server hardware
• Server Software (like Exchange, Server 2008, Print Sharing, Sharepoint, Dynamics…)
• Desktops (from any vendor, IBM/Lenovo, Dell, Toshiba, White box…)
• Laptops
• Switches and Firewalls (from any vendor, like Dlink, Cisco, Linksys, FortiNet, Netgear…)
• Uninteruptable Power Supplies (UPS)
• network, phone and electrical cabling
• land line systems (like Nortel, Avaya and Toshiba)
• photocopiers (like Xerox, Kyocera, Mita, Canon, Toshiba…)
• cell phones
• Blackberry’s
• Blackberry Enterprise Server
• and even the Apple Mac’s…
• we handle it all

CONTRACT MANAGEMENT & NEGOTIATIONS

Many companies simply take the “rack rate” on their purchases and leases.  We are skilled and experienced at managing and renegotiating all sorts of contracts. 

• Cell contracts will Telus, Bell, Rogers… are often
• Service contracts with photocopy companies
• Land Line contracts with Bell, Telus, Rogers, All-stream
• Evergreen renewals
• and sooo much more

We can reduce your costs and increase service on most services.

We are your North East Calgary full service technical support supplier.  Our preferred geographic range is from Calgary’s Downtown Core through Chestermere.