SOLVED: The Backup Exec Server service on Local Computer started and then stopped. An internal error (-22) occurred in object 11

If you can’t get your Symantec Backup Exec Server Services to start and you see errors like:

The Backup Exec Server service on Local Computer started and then stopped. Some services stop automatically if they are not in use by other services or programs.

and in the Windows Event Log (Application):

The Backup Exec Server Service did not start.  An internal error (-22) occurred in object 11.

my experience has shown two causes of this:

  1. Symantec’s “Live Update” is stuck on
    1. SOLUTION: look in Task Manager for LUGETUPDATES.EXE on the Processes tab and END TASK on it
  2. Some software is using Backup Exec’s default port of 3527
    1. SOLUTION: in a command line run NETSTAT -B > C:\LOG.TXT and then search that log for 3527 to find out what software is using it

You might find these articles also of use:

http://www.symantec.com/business/support/index?page=content&id=TECH140394&actp=search&viewlocale=en_US&searchid=1332225047506

http://www.symantec.com/business/support/index?page=content&id=TECH69603&actp=search&viewlocale=en_US&searchid=1332225442568

 

Questions or Comments?