SOLVED: Windows 10 Start Menu and Modern Apps Do Not Function


UPDATE: June 21, 2016 – Microsoft has released a free repair tool for the Windows 10 START menu.  You can read very brief explanation and download it here.


It was a dark and stormy nighty in April when I installed Windows 10 build 10041 (on the fast ring) and the START button stopped working… ok enough fun.  If you have installed a recent Windows 10 build you may find that the START button and all of the modern apps either do nothing or error out with messages about .NET or PARENTAL CONTROLS.

In my case I just installed a free START menu utility (I like START 8 or CLASSIC SHELL) that you might have install on Windows 8, and waited for Microsoft to release the next build of Windows 10 that I hoped would be installed automatically as I am on the FAST RING.   It did not because Microsoft changes Windows Update to be a ‘Modern App’ which means it will not run.  Soooo, I thought was pretty smart to just download the build 10074 ‘.EBD’ upgrade file from a site and run through the conversion to .ISO and then do an in-place upgrade (which just means run SETUP from the DVD and tell it to upgrade).  That did work… for 3 days.  This morning my START menu was dead again, AAARRRG!

1: Delete Corrupted AppLocker Files

The I found the fix:

  1. Right-click at Start and run Command Prompt as Admin
  2. Type command:
    ren %windir%\System32\AppLocker\Plugin*.* *.bak
  3. Restart Windows
  4. Be happy

Thank you UHLIK from THIS thread on the Microsoft Forum after reading THIS thread on the forum.


Another fix for the The Start Menu Does Not Work problem is:

  1. Right-click at Start and click RUN
  2. type SERVICES.MSC and press the enter key
  3. right click on APPLICATION IDENTITY and select START
  4. Be happy… a reboot is not required

3: Use DISM Command

UPDATED: August 19, 2015: A third fix I have used successfully is:

  1. Create a new user and log into it
  2. Right click on the START button and select COMMAND PROMPT (RUN AS ADMINSTRATOR)
  3. Type dism /online /cleanup-image /restorehealth
  4. Restart the PC
  5. Log back into the problematic profile hopefully you’ll find the store and apps work again

4: PowerShell Command to Reregister Packages

A forth fix I found came directly from Microsoft Partner support:

  1. Press Windows Key + R on your keyboard.
  2. Key in PowerShell and hit Enter.
  3. Right click on the PowerShell icon on the taskbar and select Run as Administrator.
  4. Now paste the following command in the Administrator: Windows PowerShell window and press Enter key:
    Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
  5. Wait for PowerShell to execute and complete the command. Ignore the few errors (in red color) that may pop up.
  6. When it finishes, try hitting Start and hopefully it’ll start working.

5: Replace the “TileDataLayer” Database – Added Sept 24, 2015:

If none of these fix the Start Button, you can try our advanced solution to the Windows 10 Start Button not working, which has solved the issue for me twice already this month and you can read about it here. 

If you have had enough, you can just give up and REFRESH you machine.

  1. Right click on the START button
  2. Hold the shift key while selecting RESTART
  3. Select TROUBLESHOOT from the recovery menu

This will reinstall Windows 10 but it will keep all of your files (Documents, Pictures…) but it will kill all of the programs that have been installed.  Everything that is dead will be in C:\WINDOWS.OLD so you can fish out anything that is missing, but you will have to reinstall your programs, like Microsoft Office.

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  1. 3addoula May 13, 2018 at 7:50 am

    thank you it succeeds. I tried the 1st 3 methods but no result till i checked number 4 so you do it.

  2. amirali March 15, 2018 at 6:07 am

    I found this article and discussion informative.

  3. yobobs March 15, 2018 at 12:17 am

    thanks o much guys step for me….

  4. Muddasar March 10, 2018 at 8:55 am

    Thanks, solution#2 works for me

  5. aguy December 1, 2017 at 7:54 am

    For me it helped to activate the AppLocker Policies and set it to audit only.
    First open an administrative shell (Ctrl+Shift+Esc, File: Run new task: cmd.exe and set “create this task with administrative privileges”)
    sc config AppIDSvc start=auto
    sc start AppIDSvc
    Then open GPEDIT.MSC (same way as above with cmd.exe):
    Computer Configuration: Windows Settings: Security Settings: Application Control Policies: Applocker: Right Cick – Properties: Activate all Options (Configured) and set to “Audit only”
    This did it for me, as all other solutions mentioned here worked only for a short time, if at all.

  6. Robyn September 12, 2017 at 6:06 pm

    After wading through a thread of abusive know-it-all comments on another site I found this one and NUMBER 2 worked! I now have a start menu! Thank you!

  7. Ina Bianca August 20, 2017 at 4:23 am

    Number 3 worked for me so I didn’t have to try 4 onwards. Thank you for this help!

  8. Teaisou August 2, 2017 at 8:03 pm

    the two ways of fixing the problem didnt work on my lab i have hp envy m4 1050la, i tried many things but the same, i lost my cortana and microsoft edge, this fix ren %windir%\System32\AppLocker\Plugin*.* *.bak is replying that the system cannot find the specific file.

  9. Martin June 30, 2017 at 1:07 am


    I have tried everything I could find including above BUT only 1-4 not 5 due to I do not want to reinstall every program.
    BUT I Now solved my problem 🙂
    I downloded “classicshell” (to change the start meny)in after that it works! But if I uninstall it comes back so I keep it installed and changed the start meyn to windows 7 style instead of windows 10 style and it works. Champage to that I have tried to find a solution in three days.

  10. B-Man June 18, 2017 at 5:37 am

    Found this on a youtube comments section and worked for me. to easy not to try

    open task manager (CTRL + SHIFT + ESC) click file and Run new task
    type msconfig
    go to boot menu, and select Safe Boot Minimal. Restart, and you’ll notice in safe mode it comes back to life! Now just go back to msconfig, go to boot menu, and unselect Safe Boot. Restart. Done!

  11. Uber June 15, 2017 at 12:19 pm

    After newest 2017 update for windows 10 serveral programs (software) dont start anymore, or even load properly.

  12. Zander June 3, 2017 at 2:00 pm

    To use Administrator privileges without the start menu, make a shortcut on the desktop, type the command in the location box, and then right click the desktop icon and click “Run as Administrator”

  13. tfx May 16, 2017 at 6:39 am

    If none of the solutions proposed in this article worked, you can try to suppress the child keys under this registry key :
    Worked fine for me

  14. wsreset March 29, 2017 at 2:25 pm

    I try method #1 and #2 not working. To fix this error by using method 4, include 6 steps. it’s difficult for me

  15. Christopher Eller March 18, 2017 at 2:33 pm

    The fourth repair is impossible when the Start menu is not working!

    In the fourth repair method, step #3 it says:

    3. Right click on the PowerShell icon on the taskbar and select Run as Administrator.

    Tell me again, HOW the taskbar is working here to do this when the Start menu and taskbar will not work?

    I found the way here:

    – – –
    Press Windows + R keys together on the keyboard to open the Run box. Type powershell and hit Enter.


    Windows PowerShell will launch with the rights of the current user.

    If you want to switch from normal mode to administrator mode, type the following PowerShell command and press Enter.

    Start-Process powershell -Verb runAs

    – – –

  16. AJ March 14, 2017 at 3:11 am

    Many thanks! My start menu itself worked (as in, I could use it to sign on/off, power on/off, etc.) but none of my default apps like the calculator or alarm clock functions. The PowerShell fix (#4) worked perfectly with no restart necessary!

  17. Katawan February 16, 2017 at 1:08 pm

    Solved with the solution n°3 thank you !

  18. Roberto Guerrero February 15, 2017 at 3:14 pm

    Thanks a lot, After several hours without any positive result, item number 4 worked wonderfully

  19. Khalil February 10, 2017 at 1:29 am

    Tried almost everything, all the tricks via powershell, regedit etc… etc.. – nothing helped except:
    Run -> Regedit -> right click HKEY_CLASSES_ROOT -> Permissions -> Add -> Advanced -> Search -> pick both CREATOR OWNER and ALL APLICATION PACKS -> OK -> OK
    Select CREATOR OWNER and give full access
    Select ALL APPLICATION PACKS and provide read access
    Apply and OK
    no reboot needed
    click start button and enjoy!
    PS: excuse any incorrectness (made on the go translation from russian language), I’m pretty sure you’ll manage to get it right…

    • Samuel March 16, 2017 at 11:33 pm

      Thanks Khalil.

      Your solution worked for me.!

    • Victor August 3, 2017 at 5:55 pm


      Thanks a lot

    • Ibechi Odeh December 4, 2017 at 12:53 pm

      Wow… U just saved my ass..thanks man

  20. sander January 7, 2017 at 4:52 am

    I recently faced this problem. About 10 minutes after a fresh install, all the above functionality (Edge, Start Menu, Calculator, Notification Center, Search, etc) stopped working. For me the troubleshooter mentioned Microsoft.Windows.ShellExperienceHost and Microsoft.Windows.Cortana were not installed correctly. None of the proposed fixes worked for me (creating new user account etc…).

    SOLUTION: I finally traced it down to a conflicting NVIDIA graphics driver being automatically installed by Windows (for my external video card). After installing the latest driver update from the NVIDIA website (+restart) my problems were resolved and the troubleshooter completed without finding any issues…

    So if none of the above works for you, it may be a driver related issue. Also mentioned here:

  21. Luis December 10, 2016 at 1:02 pm

    So #3 solved the issue with the start menu and Cortana. After trying multiple things, from using powershell to running a batch file, I’m glad that the menu is working now. The problem is that some apps are still not launching and appear blank. These apps include: Windows Store, Photos, stock Music app, stock games. Some stock stuff that wasn’t working before is working however: Start menu, Cortana, Edge, Settings, notifications, weather, calendar. What I can’t figure out is why this corruption happened in the first place.

  22. pieropingi October 13, 2016 at 4:53 pm
    • Ian Matthews
      Ian Matthews October 14, 2016 at 7:39 am

      Hi PP; “…delete the NVidia driver and reboot…” I have not heard of the video driver causing an issue with the START menu so I am glad there is yet another option for our readers with NVidia hardware to try.

  23. Jestin September 29, 2016 at 3:22 am

    Thanks a Lot…Method one worked for me.

  24. Mark June 13, 2016 at 12:58 am

    I have tried 2,3,4 but it doesn’t work. I like to try no.1 but I’m getting an error when I hit enter. I’m executing it in C:/windows/system32>. did I miss something?

  25. Mushahid kazi June 6, 2016 at 10:05 am

    Hey Friends ,

    I’m Mushahid, If you’re not able to open Start Menu, Action Center, Calendar & Batter Status in windows 10 then try this steps as given below.

    1.) Log Off the user in which you’re not able to open start menu, action center, calendar & battery status.

    2.) login to any other user and then press windows key + R Key (Open Run).

    3.) Type this in Run “%LocalAppData%MicrosoftWindows” ( without ” ) then click ok ( Enter).

    4.) One window will Open (popup) there you have to find UsrClass.dat & rename that file to UsrClass.dat.old .

    5.) And then restart your system and login to user which u were not able to open action center, calendar & battery status. ENJOY

  26. Jim Norris June 5, 2016 at 7:47 am

    Unfortunately none of these are permanent fixes. Everytime windows does an update it blows up again on me. Come on Microsoft get a fix or I’m back to windows 7.

  27. Bernie H June 2, 2016 at 7:45 am

    Fixed the missing APPS for a client with a more comprehensive set of PowerShell commands from
    IMPORTANT: I did NOT run PowerShell as Administrator, the issue occurs with the User’s account and so should the fix.

    Workaround: Edge Crashing With Roaming Profiles Enabled

    It’s not necessary to add the Domain User as an administrator. You can use the following steps.

    In many cases, just running the PowerShell script is enough:

    reg delete “HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage”

    Get-appxpackage -packageType bundle |% {add-appxpackage -register -disabledevelopmentmode -ForceApplicationShutdown ($_.installlocation + “\appxmetadata\appxbundlemanifest.xml”)}

    $bundlefamilies = (get-appxpackage -packagetype Bundle).packagefamilyname

    get-appxpackage -packagetype main |? {-not ($bundlefamilies -contains $_.packagefamilyname)} |% {add-appxpackage -register -disabledevelopmentmode -ForceApplicationShutdown ($_.installlocation + “\appxmanifest.xml”)}

    • Mark June 13, 2016 at 1:10 am

      1) Get-appxpackage -packageType bundle |% {add-appxpackage -register -disabledevelopmentmode -ForceApplicationShutdown ($_.installlocation + “\appxmetadata\appxbundlemanifest.xml”)}

      2) $bundlefamilies = (get-appxpackage -packagetype Bundle).packagefamilyname

      3) get-appxpackage -packagetype main |? {-not ($bundlefamilies -contains $_.packagefamilyname)} |% {add-appxpackage -register -disabledevelopmentmode -ForceApplicationShutdown ($_.installlocation + “\appxmanifest.xml”)}

      Do I need to run this commands one at a time?

  28. Jan May 24, 2016 at 5:20 am

    WORKING GREAT! Thank You!

    Another fix for the The Start Menu Does Not Work problem is:

    Right-click at Start and click RUN
    type SERVICES.MSC and press the enter key
    right click on APPLICATION IDENTITY and select START
    Be happy… a reboot is not required

  29. Katarina May 20, 2016 at 8:25 pm

    I had the same problem with my start button not working.
    I did File -> Run New Task in Task Manager and browsed to C:\users\\appdata\local\ and deleted the entire TileDataLayer folder
    And now I do not see settings is missing from Win 10 start menu.
    PLS Help!

  30. Mitch May 5, 2016 at 1:35 pm

    i wish I could find a reason for this. I have 10 PC’s all Dell t5500 Precision and I did clean installs on all of them and put Windows 10 on and two of them, once I install windows and finish, stop functioning with the start menu, nothing fixes it. When I clieck the menu the mouse cursor turning into the round circle then back to the mouse and I cannot get the start menu, search (cortana) nor the stuff on the right (action center) to pop up. But alas, everything else seem to work other than I can’t get to applications.

  31. Mondo April 30, 2016 at 5:35 am

    Turn off fast least it works for me

  32. Gulsher Khan April 22, 2016 at 11:44 pm

    hello admin,
    Start the APPLICATION IDENTITY service really do the trick for me. A big THANKS & (Y)

  33. Sunny April 11, 2016 at 2:45 am

    The powershell solved my problem as well. Before this I had an error where my whole c drive got locked out. I had to manually remove sata cables and reattach them. Then it actually started reading the hard disk and I went ahead and used windows 10 dvd to run chkdsk in trouble shooting CMD mode. Finally the system booted but I had this start menu problem.
    Solved now.

  34. Celidwen April 4, 2016 at 11:47 am

    I have tried all the methods above to get my Start menu working. In the end, out of sheer desperation, I changed my anti virus software from Norton to Kaspersky. It found a Trojan on my PC and a whole bunch of adware that Norton had not detected. Once I’d run it and got rid of the trojan, my Start menu worked perfectly again and has kept going. If everything else has failed, I would highly recommend Kaspersky, as I had not only scanned with Norton but also a whole bunch of free anti virus programs, spyware and malware programs and NONE of them found the culprit!

  35. Rick Roma April 1, 2016 at 6:24 pm

    First option worked like a charm after I had tried the powershell fix several times with no luck.
    Thanks very much!

  36. Vanice Chambers March 20, 2016 at 2:07 pm

    OMG, these people are so wrong! #1 on the list totally worked and took only 15-30 minutes!

    I love you guys! You will be my first go to place in the future!


  37. Guy March 12, 2016 at 10:34 am

    The start of the application identity service (#2 above) was the fix for me. Although this is somewhat recurring of an issue. This is the second time that I’ve supposedly fixed this. A recent Windows update appeared to have corrected this problem on two PC’s, one has had the same issue twice. But currently working after starting the Application Identity service and restarting Windows 10.

  38. Carl March 3, 2016 at 3:15 am

    Try this, work with me without powershell:

  39. February 13, 2016 at 9:50 am

    DON’T DO THE powershell approach any more. It will break the Windows 10 apps and store

    I broke mine, and only a restore point saved it.

    • Mark Schoffstall March 5, 2016 at 7:00 pm

      I noticed 2 week ago I was getting a window, “Critical Menu Error. Log-Off and we will try to fix the problem” or something like that.

      I tried #4 above. It worked for me.

    • Evan Norris March 17, 2016 at 12:29 pm

      Oddly I had the windows Firewall turned off. This prevented that from coming on. As soon as I restored the Firewall it came back up again.

      Check your Firewall settings people. (This pc is installed on a domain Environment so that’s why I had it turned off)

    • Immanuel May 10, 2016 at 3:32 pm

      PowerShell Command fixed it for me.
      and it also fixed my image & video files not opening in ‘Photos’ by default (this was throwing an error before).

  40. quicksilver February 13, 2016 at 12:36 am

    doesnt work
    even the updated link you supplied doesnt work

    but then i know that installing Coreldraw x3 broke the start button and the action center so probably some files were replaced with the earlier version which created this problem

    ill wait till the soluion is published and probably will use the classic start button replacement till it is done
    thanks anyways

  41. Matthew February 9, 2016 at 8:49 am

    Option 5 worked for me. It deleted all my programs, but it’s a small price to pay if it means that my start menu works!

  42. Riley January 23, 2016 at 2:17 am

    Tried everything none worked ended up going back to a restore point from a couple of weeks ago. Thank god it worked

    • Mark January 28, 2016 at 3:21 am

      I might be a bit late to the party but this just happened on my Win10 install. I found a quick and easy solution that worked for me. Hit win+R and run the control panel. Under ‘System and Security’ click the ‘Find and fix problems’ link. I ran the ‘Fix problems with Windows Update’ troubleshooter and the problem was fixed in seconds. If anyone else is having this issue please try this solution and let us know if it helps.

      • asad shaikh March 30, 2016 at 9:49 pm

        the one fix with windows update didnt work

  43. Biren January 17, 2016 at 4:02 am

    no need to uninstall anything, i also run Avast and all i did was do this..

    crt alt del to bring up task manager
    click file
    run new task
    enter msconfig w/admin privileges
    go to boot section, click on safeboot and network
    ok to restart
    after restart just repeat the process but unclick the safe boot square in msconfig
    restart again..
    you should be good.

    • Ian February 17, 2016 at 5:21 pm

      Fantastic! Thank you – worked perfect!

    • Michelle February 21, 2016 at 11:11 am

      I tried all of the options in the article and none worked for me, this did though, thank you

    • Nagun February 21, 2016 at 6:24 pm

      This worked like a charm!

    • David Brent February 25, 2016 at 9:53 am

      Great! this worked, although at first it took ages to restart, which made me think that this method was going to ruin my PC. However, in the end this worked!

    • Aaron April 2, 2016 at 2:36 pm

      Another +1 from me – after trying all the others save a reset/rollback this was my saviour.

    • Gautam April 6, 2016 at 6:47 pm

      this option worked for me and many thanks to you. if the problem repeats again m gonna repeat the process again as well.

    • HraseG April 27, 2016 at 2:05 am

      Thank You! I’ve tried some other methods I found on the internet, but eventually the problem has always returned. This solution took like a minute and works well, so even if the problem shows up again, I can deal with it very quickly now.

    • HLL April 30, 2016 at 11:20 am

      Well, safe mode does work; but after switching back to regular boot (no the same user). It fails again.

    • Muchasty December 16, 2016 at 2:13 am

      This works! Even fix search button problems.

  44. Andy January 13, 2016 at 7:21 am

    Thank you, 4th solution worked for me. Bookmarked this page.

  45. Sarath P P January 13, 2016 at 4:11 am

    Could you please me to remove Xbox and solitairecollection from Alluser…Using MDT deployment

    • Ian Matthews
      Ian Matthews February 20, 2016 at 7:31 pm

      Hi Sarath;

      I am just playing with MDT now and while I am sure there is a way, I don’t know what it is. 🙁

  46. timfou January 4, 2016 at 2:01 pm

    I installed Win10 two months ago but couldn’t figure out how to get the Start menu or modern apps to open. I reverted back to Win7. Today, I tried again with Win10 and found this post. Fix #2 worked for me and I’m now fully upgraded to Win10. Thanks for posting this.

  47. Mike Mueller January 4, 2016 at 7:28 am

    I tried the steps above.

    #1 could not locate.
    #2 did not work
    #3 have not tried yet
    #4 some lines still showed X% processing – did not work

    About to go to the other sight and try the “10 minute fix”

    Last entry, tried from another site and got WDF_VIOLATIONS error and system restarted without completing action.

  48. beltman713 January 3, 2016 at 7:13 am

    Hit ctrl-alt-del. Then click the power button at lower right corner of your screen. Then click restart. Tap F8 continuously, at windows boot, until your computer gets to the login screen. Then login normally. Your start menu should be back. This works for me.

  49. Richard December 22, 2015 at 6:48 am

    My suspicion is that the start-menu failure to open (and closely related problems) are common symptoms with a variety of possible causes. I was suffering from this problem, but also missing system icons (network and/or volume). I tried a lot of suggested remedies for these problems, and while some resulted in temporary recovery (including increasing the startup timeout, deleting icon-related registry keys, restarting Windows Explorer, etc.), none fixed the problems permanently. I noticed a few comments above that suggest some others might be finding the solutions here are temporary rather than permanent as well.

    Here’s what worked for me. I load several programs at startup. They apparently were bumping into each other or conflicting in some way and causing both problems (with the start menu and the system icons). I disabled several and used WinPatrol to delay as many of the others as possible, giving them each plenty of time to start on their own, minimizing the simultaneous rush of programs to start. Since working out this change, the start menu has functioned reliably and the system icons appear every time.

    MS’s philosophy is to speed up the computer by urging users to kill startup programs. But with the huge amount of RAM in most current-gen computers, running a number of background programs is something Windows is capable of doing well — yes, it slows processing for any given program, but if the user wants to run more programs, the overall speed of processing is simply allocated, as the user prefers. Where Windows hits a bottleneck, however, is in starting multiple programs. This is, in my view, a design flaw, since Windows ought to have a built in traffic-cop that analyzes and manages the startup sequence so as to avoid conflicts and associated problems. Since it doesn’t, the manual WinPatrol delayed startup workaround seems to achieve the desired result.

    No guarantees. As I said at the beginning, there might be multiple causes. But this was apparently my underlying cause.

  50. johnmarley December 14, 2015 at 6:40 pm

    its work for me…yeaaahh!!!thank’s dude….;)

  51. Kelsey December 14, 2015 at 8:39 am

    How long does the Powershell process take? It has been nearly 20 minutes now, and the third deployment process is just sitting there. I admit I don’t have a lot of patience, but I don’t want to jump to another option too quickly and risk causing more of a mess…Also, when I try the first option to delete AppLocker files, Command Prompt states “The system cannot find the file specified”.

  52. Peter December 10, 2015 at 9:43 am

    Mine just stopped working today.
    I tried all the fixes except the one that re-installs the OS which will take too long to go through. It doesn’t do the critical error now but it doesn’t give me a start menu either.
    It may be defeatist but I have installed classic shell and it works fine. It’ll keep me going until microsoft sort out the bug.

  53. Selena December 8, 2015 at 11:39 am

    So what happens if I tried option number 4 but it just stalled partway through? This is the last line it gave me:

    Deployment operation progress: C:\Program Files\WindowsApps\Microsoft.CommsPhone_1.10.15000.0_x64__8wekyb3d8bbwe\AppXMa
    17% Processing

    And it’s been stalled at 17% for several hours now…

    • Ian Matthews
      Ian Matthews December 27, 2015 at 4:30 pm

      Hi Sheena; I have not seen this previously. I would reboot and run the process again.

  54. Ian C December 3, 2015 at 9:44 pm

    Thank you SO much! I recently upgraded from Windows 7 to 10 and none of my Microsoft Store apps would run at all but gave me errors. #4 fixed it without a reboot. Having just configured all my programs, I’m glad not to have to reinstall windows… again.

  55. Lisa November 29, 2015 at 11:37 am

    After an automatic update 3 days ago, my start menu, calendar, etc. stopped working. I spent more time searching for answers and trying the suggestions like these that I found online. None worked for me. I thought before I took it somewhere to be looked at that I would try a system restore — to a date last week where everything worked fine, before the update. That did the trick. I know my issue was related to the Windows update; others might not be, but the system restore brought everything back to working order. It’s a suggestion anyway, in case you try other things that don’t work. It might be worth a try.

  56. November 28, 2015 at 9:55 am

    tried all the steps, didn’t work. I dont wanna restore/reinstall the whole windows just to fix this

  57. fanfan54 November 22, 2015 at 4:56 am

    It was really hard, I tried every solution (I wrote a longer message which everything I did but I lost it), but finally, I found the problem was with the TileDatabase because I could not copy it from TempAdmin because it was used, I picked it from another Windows 10 PC, it did not work, I renamed it and immediately Windows recreated a new database, empty but no longer corrupted, and Start Menu could be open, empty.
    So, I could repair it but now it’s empty.

  58. Jim P November 13, 2015 at 1:00 pm

    I tried all of the above solutions and none of them worked. The only thing that did work was to go to – C:\Users\User\AppData\Local\TileDataLayer\Database and delete the EDB****** test files and the EDB.chk file. This has worked for me twice.

    • Jim P November 13, 2015 at 1:01 pm

      *should be text files not test files

  59. vad November 12, 2015 at 9:50 pm

    Every trobleshooting should start with looking into event log. Mine was full of errors related to svchost.exe_tiledatamodelsvc, saying that edb.log was corrupted – so it was solution #5. I deleted corrupted file, and the problem was gone.

    Besides start menu not opening, I also had very slow opening of context menu of folders and of “my pc”, apparently caused by the same problem. This was fixed as well.

  60. Meg November 12, 2015 at 7:43 am

    I have found that uninstalling Dropbox resolves the issue. Nothing else seemed to work for me except this.

    • Juan Carlos Hidalgo January 23, 2016 at 7:07 pm

      Yeap, I follow all the indications in this page and others too, even uninstalling the Norton Security suite with no success. In the end the solution was uninstalling dropbox and then installing it.

      Now the start menu is working as well as dropbox.

  61. Daniel November 7, 2015 at 8:12 pm

    Option #4 worked for me. Powershell command to reregister packages.

    Right click Start Menu > Command Prompt (Admin)
    hit Enter
    Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
    hit Enter

    Wait for Powershell command to execute and your Start Menu might work right there, not reboot was required for me.

    This was the only solution for me as all other solutions failed.

    • yalie December 2, 2015 at 10:32 am

      This worked great for me. Thank you!

  62. Para Dox November 7, 2015 at 5:15 pm

    *** FIXED ***

    None of the above fixed the problem for me. I did not want to do a Windows Refresh or create a new user account, because I have a highly customized setup that takes a day or two to fully re-configure.

    I implemented a work-around – installed “Classic Shell” software – a free (optional donation) 3rd Party replacement for the Windows Start Menu that I downloaded from the developers website at Nortons, McAfee, WOT, & LinkExtend all said it was OK, so I gave it a go in a VM first, before installing on my physical machine. I was so impressed I donated, even though I am retired and have no regular income 🙂

    It does not fix the associated problem of nothing happening when you right click on a taskbar icon to pull up a action menu, or when you click on the date/time to pull up a calendar. However it did give me back a Start Menu.

    BTW – When the Windows 10 Start Menu is dead, you can access ‘Settings’ by right-clicking on taskbar date/time then clicking ‘Properties’

    …. Para Dox

    • Ian Matthews
      Ian Matthews November 8, 2015 at 2:42 pm

      Installing a third party START BUTTON is always an option but not one I personally would find acceptable.

  63. Atti November 4, 2015 at 2:48 am

    Windows 10 home + WISE registry cleaner (admin) + Remove Empty Directory aka,RED (admin) = Start menu fly away forever, NOT WORKING never, only win reinstall!!!

  64. David November 1, 2015 at 12:50 pm

    1. Right click the Start Menu and go to Command Prompt (Admin) or PowerShell (Admin). If you can’t do this then right click your taskbar and go to Task Manager then click File then Run new task. Tick the box for Admin privileges and type cmd then OK.

    2. In the Command Prompt create a new User by typing “net user NewUsername NewPassword /add” but replace NewUsername and NewPassword with something else (in my instance I entered fix for both).

    3. Log out of your account and Log into your new User so it creates all files associated with the account. Once done, log back into your old User (the broken one).

    4. Go to C:\Users\NewUsername\AppData\Local\TileDataLayer (replace NewUsername with your NEW User) and Copy the Database folder somewhere you can access easily such as C:\New Folder\. You cannot copy this folder while signed into the new account so make sure you copy it while signed into your old one or make a 3rd account.

    5. Once copied, sign into the new account and go to C:\Users\OLDUsername\AppData\Local\TileDataLayer (replace OLDUsername with your old User) and delete the folder Database then copy the one from C:\New Folder into there instead. The new account might need to have Admin privileges to do this.

    6. Log into your old account and the Start menu should now work.

  65. Timola Hall October 25, 2015 at 7:51 pm

    I have tried all of your fixes. I have had Windows 10 for a few months and just started having the start menu problem about 2 weeks ago. Nothing I have done has fixed my problem. Any other suggestions?

  66. Tom Devaney October 22, 2015 at 8:38 am

    Application identity fix worked! Thanks so much! I was fearing that no solution would work!

  67. Ty Buchanan October 20, 2015 at 9:31 pm

    Pity. There is no one out there who knows anything about solving Windows 10 problems, including you. You write a webpage highlighting fixes that don’t work and Microsoft couldn’t care less. On my laptop the start button is dead and so is Microsoft Edge. They just do not work! Nothing solves the problems. Like the everlasting UAC Vista lockout, we will have to live with the bucket of s..t that Windows 10 is!

    • Ian Matthews
      Ian Matthews October 23, 2015 at 5:49 pm

      Hi Ty;

      If your done venting and being wrong, I will be happy to continue to help you for FREE.

      1: If you read the comments, you will see these fixes work for MANY people
      2: Microsoft IS aware of the problem and IS working on a fix
      3: Have you tried

      The last two machines I worked on with the problem were both intractable and both resolved by item 3 above. I received two private emails TODAY ALONE, saying that this fix resolved the Windows 10 Start Button problem for two different people.

      Did I mention this site COSTS ME MONEY and I do the support for FREE, sooooo, your welcome!

      In the future, keep your comment civil or go somewhere else!

      • Karen Star January 1, 2016 at 5:05 am

        Hi Ian,

        I have tried all the above and no luck. All of my issues started 2 days ago. Windows defender cannot be turned on, no start menu, no Microsoft Edge, Cannot right click on many icons. Do you have any suggestions?

        • Ian Matthews
          Ian Matthews February 20, 2016 at 7:33 pm

          While it is not something I would go to quickly, at this point I would likely just wipe and load. Please keep in mind that these 5 fixes have resolved my clients issues 100% of the time, but sometimes the install is just too corrupt to readily fix and starting again is the shortest distance between two points.

      • colossus April 22, 2016 at 7:22 am

        I’m sorry, but Microsoft is NOT working on this issue. It’s April 22, 2016 and this just popped up on my self built PC. Can’t do the restart because Windows 10 does not like duel hard drives. This should have been resolved by Microsoft a long time ago. No one should have to reinstall Windows 10, or switch to a new user profile just to have to switch all your files over just to get the start button or any of their “apps” to work, especially when I woke up to find I had Windows 10

  68. Denzel Chung October 14, 2015 at 3:21 am

    Hey, thanks very much – the Powershell command worked perfectly! I was so excited to finally upgrade to Windows 10 last week but then realising all the Modern apps – and the Start menu! – did not function, it was so frustrating… Thanks for providing the first actual fix I have found. And I didn’t even need to restart! Great stuff.

  69. mickel October 12, 2015 at 4:11 pm

    Worked the fourth solution for me, just runned command prompt as administrator and then typed PowerShell and after pasted the code you provided.Thx

  70. Janice Trumbell October 7, 2015 at 7:13 am

    Ok, I went to shut down last night and the Start button is not working again! I posted a comment on the Microsoft site in the forums regarding this issue. While in their forums I did find one person who was using a program called Stardock10 instead. So I checked it out.

    Stardock10 is online and offers a 30 day free trial. It is not expensive! I downloaded it this morning and have my start button and programs back! I know it does not fix the Windows problem but to be honest, I have spent more time on that issue than what I want. Think this issue is going to be around for a long time. At least now, my computer life is doable!

  71. willem October 6, 2015 at 11:38 pm

    My problem was the TileDataLayer database log files that got corrupted (I noticed error messages in the Windows Event Log).

    I opened a command prompt with admin priviledges, navigated to the folder mentioned in eventLog and renamed all the log files in the folder (including edb.log). Did a restart, and voila! Problem solved.

  72. lol October 1, 2015 at 12:38 am

    i found out that everytime i clean my registry using program auslogic boostspeed, start button and microsoft edge won’t work. using option 4 will fix this.

    using livespeed in this program also prevent start button to open. maybe windows 10 using a new trick which conflict with registry cleaner???

    using registry cleaner in window 7/8/8.1 never got problem

  73. San K September 30, 2015 at 10:49 am

    Option 4, Powershell command worked for me. Thanks a lot.

  74. Peter Kenneth September 29, 2015 at 9:49 pm

    From within PowerShell type:

    Start-Process powershell -Verb runas

    And it will restart in Admin mode.

  75. Janice Trumbell September 29, 2015 at 1:17 pm

    Like the others., I have had the same problem with the “Start Menu” since upgrading to Windows 10. I did follow your instructions on how to replace the TileDataLayer and so far that seems to have worked. However, do I have to keep the program files that are in the WINDOWS.OLD since I have re-installed my programs? Just thinking about data space. Thanks for posting the info and for your help.

  76. ron M September 27, 2015 at 5:55 pm

    Mr. Matthews
    I have reformatted my hard drive and no longer involved with windows 10. I tried every solution I could find and probably made things more difficult if not impossible. Thanks again for your help
    Ron M.

  77. Ron M September 27, 2015 at 4:26 am

    Mr. Matthews
    I have tried both of these instructions to no avail. This thing has eaten my computer alive and Microsoft still advertising on TV.
    Are there any other options?
    Thank you so much for your help.

  78. Ron M September 26, 2015 at 5:59 am

    Can you tell me how to enter this in command prompt admin? do I enter all this at once?
    net user “TempAdmin1″“password1″ /add
    net user “TempAdmin2″“password2″ /add
    net localgroup administrators “TempAdmin2″ /add

    Do I enter before signing out?
    I have tried this but computer does not add any users.

    • Ian Matthews
      Ian Matthews September 26, 2015 at 8:21 am

      Hi Ron;

      That is a good question and I should have been clearer in my instructions. The answer is type in each line and press ENTER after each one. You can ignore the two lines with . in them; I have those there because of my web publishing tool will format the remaining text badly if I don’t. I have adjust the instructions to reflect this. If your accounts are not being created you likely did not select the COMMAND PROMPT (ADMIN); make sure you select the one with (ADMIN). If you still have trouble creating the accounts you could try: right click the START button, select CONTROL PANEL, select USER ACCOUNTS, select MANAGE ANOTHER ACCOUNT, select ADD A NEW USER IN PC SETTINGS (small blue link near the bottom of the window). This may not work if “PC SETTINGS” is bunged up by the same problem that is causing the START button to not work.

      I hope this helps. Please keep us informed as to your progress 🙂

  79. Ron M September 24, 2015 at 2:45 pm

    When I follow your steps for a refresh I get to a screen that tells me to select my keyboard. It does not give me a way to make this selection.
    Can you help?

  80. C VanWinkle September 18, 2015 at 1:18 pm

    After trying everything listed here and on other sites, I ended up doing a system restore point, which worked for me, HOWEVER — please read how this had to be done:
    The restore would fail, every time, whether from within Windows, or from the boot recovery mode.
    Finally, I tried chkdsk. To do this, open command prompt (or power shell) AS ADMIN, type in chkdsk c: /f . If your Windows OS is on another drive, substitute that for c:. This will look for and attempt to repair errors on the hard drive. You can also use /r instead of /f, this will look for bad sectors as well; it will also increase the time to do the scan considerably, but additionally does everything /f does.
    After you hit enter, it will give you an error that it cannot be run at that time, go ahead and follow through to schedule a scan on your next reboot. Reboot windows, chkdsk will run.
    Only after I did this, could I get one of my restore points to work.
    Don’t know if it will work for you, but that’s how I fixed this issue.

  81. Parpaluck September 16, 2015 at 3:10 pm

    Looks like I found a permanent fix. It has worked for me for one week now. The fixing is kinduv complex and involves:

    1) the Command Prompt (for creating 2 local accounts);
    2) PowerShell to add the missing components to the Microsoft account (the one that gets corrupted after a couple of days following the upgrading to Windows 10)
    3) Deleting the old and corrupted Database in the original Microsoft account (C:\Users\YOUR_USERNAME\AppData\Local\TileDataLayer)

    I published the complete instructions to make Windows 10 upgrade work for the vast majority of users who upgraded from Windows 7. You might want to print all steps and follow them carefully:
    (Section VII: The Final Solution — It Looks PERMANENT… REALLY!)

    Ion Saliu,
    Rehabilitated Windows 10 Victim
    “A good man is an axiomatic man; an axiomatic man is a happy man. Be axiomatic!”

  82. Tom Whelan September 16, 2015 at 9:37 am

    Hi Raven,

    Thank you. Methods 1,2&3 failed but PowerShell worked. I couldn’t access it as Administrator but I got it through Ctrl+Alt+Delete.

    Great stuff Raven.

  83. Myles September 13, 2015 at 7:54 am

    4th option for me basically worked, but it also removed ALL of my x86 apps from the start menu. Not just from the main screen either, but from the entire “All Apps” list. Only modern apps are still there and launch. x86 apps are still installed and work if i launch from a desktop shortcut or from the programs folders on C: drive. I’m also using Insider Preview 10532 might have something to do with it.

  84. Tupa September 13, 2015 at 6:23 am

    The first solution worked, but after that the computer is working very slowly to complete everything. Any idea what could have happened?

  85. Natalie September 12, 2015 at 6:28 am


    This might be a stupid question but how do you set up a new user without going through the start menu?

  86. Bob White September 9, 2015 at 2:33 pm

    Just happened again –
    right after using CCleaner v4.19.4867 64bit
    Both Start Menu & Calendar (calendar pop-up when you left click time – bottom left screen) stopped working
    CCleaner causing error?

    fixed with Run(as Admin) + Powershell + Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

  87. Bob September 8, 2015 at 5:10 pm

    #4 worked for me but menu disappeared when I rebooted. Is there a PERMANENT solution?

    (Thanks for these other fixes by the way. I am sure Microsoft appreciates your fixing their crap)

  88. Radomir September 2, 2015 at 4:45 am

    A forth fix I found came directly from Microsoft Partner support:

    Press Windows Key + R on your keyboard.
    Key in PowerShell and hit Enter.
    Right click on the PowerShell icon on the taskbar and select Run as Administrator.
    Now paste the following command in the Administrator: Windows PowerShell window and press Enter key:
    Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
    Wait for PowerShell to execute and complete the command. Ignore the few errors (in red color) that may pop up.
    When it finishes, try hitting Start and hopefully it’ll start working.


    • Leland Cox September 15, 2015 at 9:53 pm

      I tried all of the FIXES for this problem and this one worked for me! Thanks so much!

  89. PoppiSeed September 1, 2015 at 8:04 pm

    The last option, the refresh also worked for me. It was a pain but I’m relieved to have my start button and Cortana working again. Thanks for the information.

  90. Thomas September 1, 2015 at 1:58 am

    If you can’t click on Start button to run Command Prompt, you can find cmd.exe in C:\Windows\System32\cmd.exe

  91. Marilyn August 31, 2015 at 9:46 pm

    Finally got the start menu working after several attempts at above suggestions. No 1 suggestion worked after I realized that there us a space after ‘ren”

  92. BRYAN August 31, 2015 at 6:52 am


  93. Rick August 30, 2015 at 9:47 am

    Fourth solution worked for me!

  94. Hanna August 30, 2015 at 4:57 am

    I tried all your fixes, but none are working for me =/ I even tried a reset (the one where I keep my files) but got the error code “there was a problem resetting your pc, no changes have been made”..
    Can you think of anything else to try, or is a clean reset my only option?

    • Ian Matthews
      Ian Matthews August 30, 2015 at 2:45 pm

      I think you are down to a reset 🙁

      • AL September 17, 2015 at 1:28 am

        Many thanks for your solutions which appear to have worked for many, but none worked for me. This is on a fairly decent, up to date computer. On my older, slower laptop – not a single problem with windows 10, typical.
        Ok so how do I start again, from scratch? Gonna try installing this crap again from the beginning

        • Ian Matthews
          Ian Matthews September 24, 2015 at 8:31 pm

          Hi Al; Please take a look at this new solution which has solved the Window 10 Start Button does not work:

          This solution has worked for me twice today so I am hopeful it will work for others too. Please let me know how it goes.

          • AL September 25, 2015 at 10:32 am

            Hi Ian,

            Apologies for the late response (been working from the old/fine laptop – Windows 10 is bloody great when it works!)

            Anyway, many thanks for the suggested, more technical fix – I’ll run it as soon as i’m home this weekend and will let you know the outcome!

          • AL September 29, 2015 at 5:58 am

            Hi Ian,
            I have tried the Create New Profiles fix – on the first attempt, after entering the 3rd command line, it gave the following result:

            “There is no such global user or group: TempAdmin2.
            More help is available by typing NET HELPMSG 3783”

            I signed out, but no temp logins were there. So on the 2nd attempt I copied/pasted the exact text and it gave a more encouraging result after the 3rd command –

            “The syntax of this command is:

            NET LOCALGROUP
            [groupname [/COMMENT:”text”]] [/DOMAIN]
            groupname {/ADD [/COMMENT:”text”] | /DELETE} [/DOMAIN]
            groupname name […] {/ADD | /DELETE} [/DOMAIN]”

            However, after signing out, again there were no other logins to try. Dang, any ideas mate? I’m eager to try this fix out, copying over the tile data layer and such, but i’m falling at the first hurdle!

            Muchly appreciating any help you can give!


          • AL October 5, 2015 at 12:23 am

            Tried refreshing the whole thing as a last resort – it eventually got to a screen asking for a keyboard type – none of the options were selectable, it was a dead screen. SO… couldn’t refresh and start from the beginning either.

            “Hi Microsoft, thanks for your free upgrade, I am appreciating the fact it is free, all day long, nice one. Yes it works fine!”
            2 weeks later –
            “Hi Microsoft! Your recent update has botched my profile! Now, this might be a long shot, bear with me on this one but… can you fix it bychance? An upgrade, or patch? Please? Oh I see you left a tumbleweed instead, thanks!”

            How can I fix something that I haven’t had a hand in breaking?

  95. Toni Heinonen August 29, 2015 at 11:37 am

    After few tries the fourth fix worked for me. Thank you man you are a life saver 😀

  96. blank txt box, need header August 29, 2015 at 5:13 am

    first possibility: can’t find file.
    2nd: no effect
    3rd: can’t create a new user. I went via Control Panel, to Manage Accounts, to Add a new User which put me into a Setting page, where “add someone to this PC” has no response.

    4th: already tried this didn’t work, although my steps were a bit different. I went thru Command prompt (Admin) to get to powershell, then “Administrator: Windows PowerShell.” I read the last comment that said watch the red error msgs and try to turn firewall on. Mine is already on. Most of my red type seems to say (it’s a bit overwhelming): Windows cannot register the package because of an internal error or low memory.

    I tried going thru Run, Win-R, like you suggested but I can’t right click on the Powershell icon when it’s in the taskbar. I also lost my Edge and Cortana, along with the shop icon in the taskbar. (build 10240?)

    • Method 4 - extra step September 12, 2015 at 8:27 pm

      If right-clicking on the task bar doesn’t work for you (didn’t for me), run the following in your non-Powershell window to open up a new admin window:

      Start-Process PowerShell –Verb RunAs

  97. Capt Lemon August 28, 2015 at 5:47 pm

    Third Approach, already tried resetting.
    Do you know what these errors mean?

    C:\WINDOWS\system32>dism /online /cleanup-image /restorehealth

    Deployment Image Servicing and Management tool
    Version: 10.0.10240.16384

    Image Version: 10.0.10240.16384

    [=========== 20.0% ]
    Error: 0x80010108

    The object invoked has disconnected from its clients.
    The object invoked has disconnected from its clients.
    An error occurred closing a servicing component in the image.
    Wait a few minutes and try running the command again.

    The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

    • Ian Matthews
      Ian Matthews August 30, 2015 at 2:53 pm

      Hi; I no longer do development work but a quick Bing / Google for those messages indicates they are VB related and not to be worried about in this case. DISM is the DEPLOYMENT IMAGING AND SERVICING MANAGEMNT tool that is popular use by corporate IT departments to create and modify (i.e. insert new drivers) Windows corporate images.

  98. maggie August 27, 2015 at 10:41 am

    I still haven’t heard back from you. I have had 3 Microsoft techs try and fix it , and they can’t. They suggested I un install all my adobe apps, like Dreamweaver, InDesign etc,they said Windows 10 can’t handle these apps, and that’s what the problem is. but I don’t want to loose them.

    • Ian Matthews
      Ian Matthews August 30, 2015 at 2:54 pm

      I would be VERY surprised if those apps had any connection to the START BUTTON / MODERN APP NOT WORKING problem.

  99. NS_Sailor August 27, 2015 at 5:05 am

    Ran into same problem after upgrading a “New” Computer with just Windows 8.1 pre-installed to Windows 10

    The only option that worked for me was option “4”
    with the following change.

    Rather than going Windows+R route I “Right Clicked” the “Start Menu” and went to “Command Prompt (Admin)”
    Ran PowerShell and copied & pasted the command line.

    The Start Menu was re-populated and worked after that

  100. TechBoy August 26, 2015 at 11:32 pm

    Thank you for your comments..
    I tried some … but they didn’t or couldn’t work…
    And then I remember that I removed the Search bar tool from the taskbar..
    Decided to bring it back…
    And then it worked…
    I guess the Start Menu and the Search tool are tied together..
    Well this worked for me… and hope it works for you..

  101. Alley August 25, 2015 at 1:23 pm

    None of those worked for me either. And on yhe refresh pc one, there was no refresh option on my menu. So im blindly selecting troubleshoot options. Sigh. Cost me $100 & lost a client because i couldnt finish job in time. Arg windows! I knew i should have stuck w 7.NOT a happy camper

  102. Dave August 25, 2015 at 8:21 am

    I can’t even get to the control panel… the Win 10 icon and the Search box next to it are dead… Everything else seems to work.

    • Ian Matthews
      Ian Matthews August 30, 2015 at 2:58 pm

      If you can bring up a CMD prompt you can type CONTROL.EXE to bring up the Control Panel

  103. Anonymous August 25, 2015 at 12:51 am

    I simply pulled the plug on it by removing my battery without shutting down, since my power button puts my laptop to sleep. Everything began to work perfectly. No lost files, nothing. I was worried about having to reinstall anything again especially my office package. Let me know if this works for you.

  104. August 24, 2015 at 11:19 pm

    1- File not found
    2- application identity is already running (start is grayed out, stop is available)
    3- clicking on the add user button in the settings does nothing
    4- can’t run powershell in admin mode because right-clicking icons on the taskbar also does nothing

    I do not want to have to refresh the computer because I’m certain the error will just show up again, since it worked for the first few days after installing win10, and only bugged out after.

  105. anonymous August 24, 2015 at 4:36 pm

    The 4 solutions listed have not worked for me. If I were to create a system restore point before I try the refresh my PC option, will I still have to reinstall programs like Microsoft office?

    • Ian Matthews
      Ian Matthews August 30, 2015 at 3:05 pm

      If you created a RESTORE POINT now and then restored to it, nothing should change (which is not helpful). If you have a version of Windows with a previous Restore Point, you could try, bringing up a CMD, typing in CONTROl.EXE (to launch the old CONTROL PANEL), then launch SYSTEM, click the SYSTEM PROTECTION TAB, and selecting SYSTEM RESTORE. On my machines System Restore was disabled by default, which is seriously uncool.

  106. Chios August 23, 2015 at 7:59 pm

    Hi, i am trying the powershell solution.
    Takes a lot of time.
    Lots of red signals.
    I will inform you when i finish.
    So weird though.
    Trying to find why this happened I can say this:
    I was at a customer, I tried to connect an old Printer, while I connected an internet usb stick. Suddenly it froze, so i shut it down. After that it couldnt boot from the SSD.

    Then, it booted but in a condition that:
    Nothing from the new menus work. Only windows 7 menus.
    Start button didnt work.
    Internet explorer didnt work. Meaning only the edge.

    Anyway i will also send mail to microsoft. this is pretty serious.

    Oh, great job by the way, man.

  107. Chris August 23, 2015 at 5:24 pm

    I have tried all but the final method on this to try and restore my wife’s laptop into full functionality. None have worked. The DISM states it cannot find the apps. The applocker one states it cannot find the file. The application identity doesn’t really affect anything on her laptop. The powershell command gives me access is denied, not matter what account I use.
    She cannot access the start menu unless using one of the downloadable ones. The notification center does not do anything when you click on it, just does a short desktop refresh flicker.

  108. Bob White August 23, 2015 at 2:21 pm

    Step 1: Right-click the Start button and select Command Prompt (Admin) from the context menu.

    Step 2: Type Powershell in Command Prompt and press Enter.

    Step 3: Paste the following text in the Powershell window and press Enter.

    Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

    Wait for the command to run and ignore the red error prompts if they arise. The Start Menu should be operational now.

    • Bob White August 24, 2015 at 4:57 am

      Use the this fix if you cannot right-click the PowerShell icon on the task-bar.

      • Ian Matthews
        Ian Matthews August 30, 2015 at 3:10 pm

        If you need to bring up a POWESHELL window but cannot right click on the START BUTTON, you can press CTRL+ALT+DEL, select TASK MANAGER, click MORE DETAILS, click FILE menu, click CREATE NEW TASK, type in POWERSHELL.EXE and select the CREATE THIS TASK WITH ADMINISTRATIVE PRIVILEGES .

  109. Anonumous August 23, 2015 at 2:56 am

    The fourth solution helped me!

    Unfortinately, i could not run the powershell directly as administrator, so i ran the command line as administrator, starting the Powershell from that point.

    It worked!


  110. Jonathan August 22, 2015 at 5:42 pm

    Update: Uninstalled NVidia drivers and software. Defaulted to Intel and all works with all monitors. Lenovo W530 and 4 HP W2371d monitors

  111. Roamingjay August 22, 2015 at 4:21 pm

    Excellent you’re a genius… powershell option worked for me 🙂

  112. Jonathan August 22, 2015 at 10:39 am

    In my case the problem has to do with external displays. I need to either undock or unplug all displays. Afterwards, I can plug the displays back in and all works.

  113. Scott August 22, 2015 at 7:43 am

    One of these fixes (not sure exactly which one) brought back my ability to left click on the start menu. However basically blank, I only have my login name at the top and shutdown options at the bottom. No programs, tiles, cortana or ability to pin tiles.

    I can however at least now click ALL APPS to see the full list of programs.

    Any tips on bringing back the full functionality?


  114. Keith Pardoe August 22, 2015 at 7:17 am

    I tried a couple of the fixed listed, but without successful results. Finally, I tried the Powershell fix. However, I couldn’t right-click to enter admin mode. Instead, I started command prompt (admin)… Typed in Powershell, which allowed me to run Powershell in the admin mode.

    I pasted the command into powershell, and it worked! It took about 30 seconds, but my task bar (especially) START. is working again.

    Thanks for the information!

  115. Susan B August 20, 2015 at 11:55 am

    Just got the windows 10 installation pushed from Microsoft a couple of days ago. Not sure that my situation is the same as yours, but I don’t know what to do.I tried some of the fixes that you mentioned above. Could not get anything to come up when I hit command prompt admin.The shell fix didn’t work. I’m fairly low tech, and don’t know what to do. Help

    • Ian Matthews
      Ian Matthews August 30, 2015 at 3:20 pm

      If you need to bring up a CMD window but cannot right click on the START BUTTON, you can press CTRL+ALT+DEL, select TASK MANAGER, click MORE DETAILS, click FILE menu, click CREATE NEW TASK, type in CMD.EXE and select the CREATE THIS TASK WITH ADMINISTRATIVE PRIVILEGES .

      • zega December 21, 2015 at 9:53 am

        win-R (run dialog opens) type cmd and press enter

  116. Derek Nicholls August 20, 2015 at 9:32 am

    fix 4 worked for me Thanks

  117. Lycaeon August 20, 2015 at 6:33 am

    I have tried all of these several times over the course of about three weeks and none of them has worked once. I wonder why it works for some and not for me, and how is my problem different with the same symptoms? I also tried recovering my installation of Windows 10, and I thought it was going to work, but after it got to 100% it just undid all the changes and I was back. What’s more, you can’t try to go back to Windows 8.1 when you’ve attempted a system recovery, successful or not.

  118. thathsara August 20, 2015 at 5:49 am

    i cant right click on my taskbar

    • Ian Matthews
      Ian Matthews August 30, 2015 at 3:22 pm

      If you need to bring up a CMD window but cannot right click on the START BUTTON, you can press CTRL+ALT+DEL, select TASK MANAGER, click MORE DETAILS, click FILE menu, click CREATE NEW TASK, type in CMD.EXE and select the CREATE THIS TASK WITH ADMINISTRATIVE PRIVILEGES .

  119. anonymous August 19, 2015 at 8:05 am

    I tried all fixes and nothing worked I tried the fourth fix again and noticed the error said the firewall was not enabled so after I went into control panel and went to firewall and turned it on. Almost right after I clicked the button action center popped up on the side of the screen which was also not working.. Tried the start menu and that finally worked. However cortana still was not working it gave me a search the web bar instead of the cortana bar. So I tried fix 4 again and rebooted and signed in. Tapped the search bar and cortana initializd again.

    So make sure to actually pay attention to the red errors that the firewall is not off.

    • Ian Matthews
      Ian Matthews August 19, 2015 at 8:56 pm

      YAAAAAAAAAAAAAAAAAA! I am glad I could help!

      • homegrownhero August 20, 2015 at 3:38 am

        Get-AppXPackage : Access is denied.
        Access is denied.
        At line:1 char:1
        + Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopm …
        + ~~~~~~~~~~~~~~~~~~~~~~~~~
        + CategoryInfo : NotSpecified: (:) [Get-AppxPackage], UnauthorizedAccessException
        + FullyQualifiedErrorId : System.UnauthorizedAccessException,Microsoft.Windows.Appx.PackageManager.Commands.GetApp

        I get this instead on running 4th fix. nothing worked.
        Is this because I didn’t run powershell in admin mode? I can’t even get to admin mode. I can’t right click the powershell on the taskbar.

        • Ian Matthews
          Ian Matthews August 30, 2015 at 3:23 pm

          You definitely need to run that command with Admin rights:

          If you need to bring up a POWERSHELL window but cannot right click on the START BUTTON, you can press CTRL+ALT+DEL, select TASK MANAGER, click MORE DETAILS, click FILE menu, click CREATE NEW TASK, type in POWERSHELL.EXE and select the CREATE THIS TASK WITH ADMINISTRATIVE PRIVILEGES .

    • Nguyen August 21, 2015 at 9:53 am

      Thank! The key is enable windows firewall to restore start menu & task-bar again successfully.

  120. Original FundRaising Widget August 19, 2015 at 7:15 am

    Just to update everything finished and I rebooted, now the problem is different, the Microsoft Edge icon has completely disappeared from the task bar, whereas before it was there just invisible, the start menu still does not work but this time does not throw the critical error message, instead clicking the start button sets the mouse pointer to the blue spinning wheel for a few seconds and then nothing happens at all after that :/

    • Ian Matthews
      Ian Matthews August 19, 2015 at 9:11 pm

      Have you tried the four potential fixes in this post?

  121. Original FundRaising Widget August 19, 2015 at 6:52 am

    Tried all of the fixes and no joy yet one of them is still running so fingers crossed, to try the powershell fix I did however have to load powershell as admin via a command in a regular powershell session ( load powershell from command prompt then in powershell type Start-Process PowerShell –Verb RunAs and press Enter) because right clicking icons in the taskbar does nothing when this problem is happening for me, even Microsoft Edge browser icon disappears.

    Hope they get this fully fixed soon, it only happens on my HP laptop but my custom built desktop at home works fine never had this problem and someone I know has Win 10 on their laptop with no problems yet either.

  122. slaveofgod August 19, 2015 at 1:41 am

    what happen to me was , when i deleted the windows.old file from the previous OS using genie cleaner, this start menu on windows 10 stop appearing , i tried all the solutions available on youtube but nothing solve it, please help

    • Ian Matthews
      Ian Matthews August 19, 2015 at 9:10 pm

      Have you tried the four potential solutions in THIS article?

      • slaveofgod August 22, 2015 at 1:10 pm

        the 3rd solution works , when adding new user, but still its partially fix, the menu doesn’t appear properly the windows apps doesnt appear in the right side, also windows search doesnt work, but this wasn’t the fix im looking for i need to fix my current profile, but the fix you mention above can’t fix it please give me another solution please sir.

  123. 5oClock August 17, 2015 at 9:06 pm

    When I type “ren %windir%\System32\AppLocker\Plugin*.* *.bak” into the admin command console windows just returns an error reading “The system cannot find the file specified.”

    • Ian Matthews
      Ian Matthews August 18, 2015 at 8:42 pm

      I have noted that in my release version this path does not exist either. I am unsure if the path has been changed in the release, if this folder just does not exist in the release OR the folder is created periodically by Windows 10 and so it may not always exist.

  124. rama August 15, 2015 at 6:32 am

    Ya know, your post give my hope, but unfortunately when I Enter command: ren %windir%\System32\AppLocker\Plugin*.* *.bak, it says “The system cannot find the file specified.
    And yes, I ran as admin

    • Ian Matthews
      Ian Matthews August 18, 2015 at 9:01 pm

      I appreciate the frustration as I have ‘been there’. I just added two more potential fixes to the bottom of this post so please try them and let me know if they work for you.

  125. Stephen August 14, 2015 at 2:47 am

    Both didn’t fix it. The first one said ”not found” and the second one initiated but the start menu still did not work.

    • Ian Matthews
      Ian Matthews August 18, 2015 at 9:01 pm

      I appreciate the frustration as I have ‘been there’. I just added two more potential fixes to the bottom of this post so please try them and let me know if they work for you.

  126. Harry August 14, 2015 at 12:20 am

    right click the start menu and open task manager
    scroll down until you find process “windows explorer”
    restart windows explorer

    • Carolyn August 20, 2015 at 9:06 pm

      This is the only thing in all my searching that’s worked for me!! 100% recommend trying this first because it’s totally harmless otherwise and impossible to mess up.

    • Jason September 20, 2015 at 3:13 pm

      This worked for me too! Thanks a bunch.

  127. Nirgali42 August 12, 2015 at 4:54 pm

    If you’re having trouble changing the service to auto start, you can do it from the command line. Right click start menu, select Command Prompt (Admin) and run:

    sc config AppIdSvc start=auto

  128. windows 10 start menu is not working August 11, 2015 at 10:28 am

    Hello, the two ways of fixing the problem didnt work on my lab i have hp envy m4 1050la, i tried many things but the same, i lost my cortana and microsoft edge, this fix ren %windir%\System32\AppLocker\Plugin*.* *.bak is replying that the system cannot find the specific file.
    please i need your help because i dont want to re install windows

    • Ian Matthews
      Ian Matthews August 18, 2015 at 9:01 pm

      I appreciate the frustration as I have ‘been there’. I just added two more potential fixes to the bottom of this post so please try them and let me know if they work for you.

  129. Michael August 8, 2015 at 3:43 am

    Thanks so much! I applied the second fix and works like a charm! Pfff was getting desperate…

  130. anon August 4, 2015 at 3:49 pm

    on win10 pro 10240 and neither of these solutions work. applocker folder is empty and app identity is running, nothing changed.

    can’t open start, search, jump lists, notifications or calendar. peek and IME work.

    • Ian Matthews
      Ian Matthews August 18, 2015 at 9:15 pm

      I just added two more potential fixes to the bottom of this post so please try them and let me know if they work for you.

  131. Stephenie August 3, 2015 at 10:34 am

    I cannot even right click the start button. Any tips on what I can do? I also can not open Action Center, Edge says class not registered, and Norton will not run scans. Thanks!

    • Ian Matthews
      Ian Matthews August 18, 2015 at 9:22 pm

      That is a very odd problem I have not seen before. Can you press the WINDOWS KEY + R to bring up the RUN line? Can you bring up a Task Manager (CNTL+ALT+DEL)? Take a look at

      • August 24, 2015 at 3:08 am

        Dear Ian, the last fix (REFRESH) worked for me… 🙂
        Thank You so much……

      • Jim August 24, 2015 at 6:59 am

        several things. This has an error, but via its title I did manage to find Powershell, but I don’t yet know what I can run this way. I have a critical error, Cortana and Start menu aren’t working, so all solutions that start with “right click on start” cannot help me. How to roll back to Windows 7 instructions always start with the control panel or start button. Can I find these using Windows Explorer?
        PS the three boxes above my comment don’t have labels or field names, sorry I had to guess.

        • Ian Matthews
          Ian Matthews August 30, 2015 at 3:08 pm

          If you need t bring up a CMD window but cannot right click on the START BUTTON, you can press CTRL+ALT+DEL, select TASK MANAGER, click MORE DETAILS, click FILE menu, click CREATE NEW TASK, type in CONTROL.EXE and selec the CREATE THIS TASK WITH ADMINISTRATIVE PRIVILEGES .

  132. Raven July 31, 2015 at 10:47 am

    Niether worked….. Not happy

    • Ian Matthews
      Ian Matthews August 18, 2015 at 9:34 pm

      Hi Raven;

      I just added two more potential fixes. Please let me know if they work and/or if you have any other problems.

      • TerryBogard August 21, 2015 at 12:38 am

        Non of the fixes worked. This is so frustrating. I cant even roll back to 8.1 as the start menu is not working

        • Ian Matthews
          Ian Matthews August 30, 2015 at 3:18 pm

          You could try installing the latest Windows 10 build or you could try to roll back to Win8 using the command prompt to launch the Control Panel and then launch PROGRAMS AND FEATURES:

          If you need to bring up a CMD window but cannot right click on the START BUTTON, you can press CTRL+ALT+DEL, select TASK MANAGER, click MORE DETAILS, click FILE menu, click CREATE NEW TASK, type in CMD.EXE and select the CREATE THIS TASK WITH ADMINISTRATIVE PRIVILEGES .

    • jery August 21, 2015 at 7:45 pm

      hi bro. i just want to add to your step in powershell that i think others cannot run in admin. To run the powershell in admin. go to task manager after running the powershell then from the task manager right click powershell then hit go to file then hit powershell application and rightclick and there you go you can run now in admin. thank you so much it works to me.

      • Julien October 28, 2015 at 8:02 am

        This worked for me thanks a lot!!

      • Andrew November 29, 2015 at 3:39 am

        Jery is right. He gave the most essential piece of information. You must be comletely sure You are running PowerShell as Admin. We were told in original solution to ignore errors which may pop up, but if you do it in a wrong way it can turn out You ignored message “access denied” and
        You will be suprised why it did not work. Concluding, You should expect error messages which says that some files were not deployed properly…

    • davidsf44444 December 24, 2015 at 10:59 am

      The “refresh your pc” worked for me:

      Refresh your PC

      As a last resort, you can ‘refresh’ your Windows 10 installation, which is much the same as reinstalling the operating system. Your documents won’t be affected, but you’ll need to reinstall any applications that aren’t part of Windows.

      1. Restart Windows in Troubleshooting mode

      Close any open applications and press the [Windows] + [L] keys to log out of your Windows account — or just restart Windows. On the login screen, click the Powericon at the bottom right, hold down the [Shift] key and select the Restart option.

      2. Reset your PC

      When the blue Choose an option screen appears, click Troubleshoot, followed byReset this PC. finally, click the Keep my files option and follow the on-screen instructions.

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