SOLVED: IE11 – You’re seeing Basic Mail because you’re using an unsupported Internet browser

On SOME Windows 10 machines, I have seen “You’re seeing Basic Mail because you’re using an unsupported Internet browser” and both Yahoo AND Yahoo Mail look like crap.  This is caused by Internet Explorer yahoo-mail-youre-seeing-baisc-mail-because-youre-using-an-unsupported-internet-browser-compatibility-viewtrying to run Yahoo pages in Compatibility Mode, basically in an IE7 mode.  “Wait a minute” you say, “I checked my Compatibility Mode entries and Yahoo is not in there”.  To which I say you are correct!  However, Microsoft has listed Yahoo’s sites as requiring Compatibility Mode and that is the root cause.  The fix:

  1. Launch Internet Explorer
  2. Click the cog icon in the top right corner of the window to bring up the TOOLS menu
  3. Click COMPATABILITY VIEW SETTINGS
  4. Uncheck both: DISPLAY INTRANET SITES IN COMPATABILITY VIEW and USE MICROSOFT COMPATABILITY LISTS

Enjoy!

If you want other ideas, I found a few sites like THIS one to be useful.

 

 

Questions or Comments?