If you have an Android device you might notice that the email has stopped syncing and that the word OFF appears in a grey overlay in your email program. The fix for this is to turn syncing back on and we show you how using a Samsung Galaxy S9.
- Open your email
- Click the menu bars (3 horizontal bars) at the top right
- Click settings COG (top right)
- Click on the email account in question
- Click SYNC ACCOUNT on