SOLVED: What is IAM & EMM on Samsung Cell and How Can I Remove It

The short version is Samsung SDS IAM & EMM is management software your company likely put on your cell to keep its data safe.  Let’s go through a few definitions first and then we will show you how to remove it:

  • SDS = Samsung Data Systems – the software wing of Samsung
  • IAM = Identity and Access Management
  • EMM = Enterprise Mobility Management

and SDS IAM & EMM are combined into management tool Samsung has branded Knox.

Ok, enough history.  If you are seeing IAM & EMM CLICK TO OPEN on your cell then that device is managed by Knox.  If you want and you want to get rid of IAM & EMM follow this process.  In the screen shots below I have already unsubscribed but the removal process is clear:

  1. Click the IAM & EMM Click to Open link
  2. In the Samsung SDS IAM & EMM app click the SETTINGS cog icon in the bottom right
  3. Click REMOVE or UNINSTALL or DEACTIVATE (depends on the version)



For more details watch these short videos from Samsung


Questions or Comments?