10 Rules For Being a Great IT Contractor Or Employee

It doesn’t matter how you are paid; staff, contractor, agency… you customer will look to you for reliability and that means you need to be more than good, you need to be great. These are the rules I live by and judge others by.  It you want to be a quality IT IS ICT Computer contractor / staffer, you need to do these (in no particular order): Be BUSY: When you are working for your…

SOLVED: BlackBerry Enterprise Server Not Showing New Exchange Users

If you have ever tried to create a new Exchange user and then immediately add them to BES, you might have found that the new users don’t show up for some time (i.e. a day or more). One solution is to sign into BES and force a refresh via the BES menu (on the left): BlackBerry Solution topology > BlackBerry Domain > Component view > View You may then see the following error in red:…

SOLVED! How to Use TWO BES Accounts on ONE Blackberry

Blackberry OS6 Can Do it?  Nope, it can’t.  I read that OS6 was supposed to support 2 BES accounts (and possibly more) on a single OS6 device but that was apparently incorrect.    Fortunately it is quite easy to add more than one BES accounts to your blackberry running OS5 or OS6.   How To Add A Second BES Account to Your Blackberry: Here is the nut of it, you can only activate a single…

Things to Consider When Selecting a Phone System in a Post Nortel World

NORTELS DEAD: What are you going to do now? It used to be so easy to choose a quality phone system that would last 15+ years with almost no maintenace, but then Nortel went Bankrupt. In 2006 Nortel (Bell Canada) had 82% of the North American corporate phone market, was huge in Chinese Goverments and popular everywhere else in the world.  By 2011 Nortel had 52% of the North American market for corporate phone systems.  Nortel (soooo…

Exchange 2007: How to Search For And Export Mail Filtered By Sender

Soooo, your company is suing someone, or being sued, and you’ve been told find all of the mail [email protected] sent to [email protected] and they want you to do it without letting either party know. No problem if you are running Exchange 2007! Give yourself FULL ACCESS permission to the mailbox in question using Exchange Command Shell, like this:Get-Mailbox -Identity <mailbox-to-search-export> | Add-MailboxPermission -User <your-username> -AccessRights FullAccess Run the export command, like this:Export-Mailbox –Identity <[email protected]> -TargetMailbox <[email protected]> -TargetFolder <anything-you-like> –SenderKeywords [email protected]

SOLVED: BlackBerry Can Not See Messages Sent to Inbox SubFolders by Outlook Rules

When emails are sorted on arrival into folders by Outlook 2007 rules, they do not appear on a BlackBerry. If, using Outlook, the emails are moved manually into subfolders, the messages do appear on the BlackBerry. The solution is to have the user (or you signing in as the user) surf to the BlackBerry WebDesktop which you can usually find at https://YourBesServersHostName:3443/webdesktop .  Click the EMAIL SETTINGS tab, then the REDIRECTION FOLDERS menu item (on…

How to Install BES Express on an Exchange 2007 Single Server (on Server 2008)

Well, I wrote the Install BESx on a Single Exchange 2010 Server last year and I am pleasantly surprised that RIM has since developed an excellent interactive instruction “tutorial”.  Other than the first few items, I will keep my numbering related to that “tutorial” and that will make my instructions much shorter: PREREQUISIITES: Two quick things before we get to the fun: Patch your Exchange Server to whatever is current in Windows Update and reboot if you…

SOLVED: Kaspersky 8 Antivirus Engine Update for ‘ForeFront Protection 2010 For Exchange’ Alert

Problem: Every day or so since the summer of 2010 I receive the following email from my Exchange 2010 server: “Microsoft has released new versions* of the Forefront/Antigen product that you are using.  These new versions include the new Kaspersky 8 antivirus engine, which replaces the older Kaspersky 5 antivirus engine.  The product version you are currently running will continue to function with the Kaspersky 5 engine until Jan. 31, 2011.  As of Feb. 1,…

Windows Phone 7 Can Connect to Multiple Exchange Email Accounts!

This is huge! Here are the words directly from Microsoft: All Windows Phone 7 devices can connect and add multiple Exchange profiles with full ActiveSync capabilities for push email, contacts, tasks and notes sync. Policies are applied via the Exchange management console to impose pin lockout as well as Admin and User initiated remote wipe capabilities. You can connect 2010 Office hub to your externally published SharePoint sites in order to enable collaboration and sync…

How To Upgrade Exchange 2010 to SP1

by Ian Matthews – September 7, 2010 Like previous versions of Exchange, the Service Pack is the full version.  In other words, there really isn’t an upgrade version to download.  You download the Exchange 2010 WITH SP1 and if you already have Exchange 2010, it will automatically detect the existing install and perform an upgrade. This install was pretty pain free other than the pre-req’s.  They were a pain.  As those prereq’s get added to…

How to Install BES Express On a Exchange 2010 Single Sever

By Ian Matthews, Up & Running Technologies Inc, April 22, 2010, Last Updated April 23. 2010 NOTICE: This information is provided without warrenty or guarentee; use at your own risk!  Several problems were corrected with the help of the good people at the blackberryforums.com  and I suggest you use them if you have issues. Ok, this is going to be long… not hard, but long.  You can build a Space Shuttle with fewer steps, but…

How to Install ForeFront Protection 2010 for Exchange Servers

  Prepared by Ian Matthews Written April 20, 2010, Last Updated April 21, 2010 NOTE: This is MY cookbook for ForeFront 2010 installs and you should use with caution.� As usual my instructions are provided without warrenty or guarentee of any sort. So you have installed your Exchange 2007 or 2010 server and you want to get the latest Microsoft AntiVirus and AntiSpam running.  Well, it isn’t hard but it is completely different from AntiGen…

How to Upgrade Single Server Exchange 2007 to Exchange 2010 In 2 Hours

A Newbies Guide to Getting Exchange 2010 Configured By Ian Matthews, Up & Running Technologies Inc, April 11, 2010  Last Updated April 16, 2010  You should know four things before you start:   I am have taken two or three small Exchange 2010 courses and I am pretty good with 2007 but I am not an Exchange 2010 specialist. I am writing this primarily for myself as a cookbook for future Exchange installations.  It is provided…

Deleted and Sent Items Go From One Outlook Mailbox to Another

Written March 10, 2010 by Ian Matthews As always, this information is provided without warranty and is based on my own training and experiences.  If you set up an have an Exchange account with permissions to another account, you may have been frustrated that Deleted and Sent Items from a Mailbox folder of the other account appear in your Deleted or Sent Items folder rather than that of the mailbox owner.   Surprisingly, this functionality is…

BlackBerry Enterprise Server Express Support Options

as at March 5, 2010 – Prepared by Ian Matthews So now that BlackBerry Enterprise Software (BES) is free to businesses with less than 30 BlackBerry users through RIM’s BES Express product, you might think you are free an clear… not so fast.  You are likely going to need support. If you don’t want to pay $250 per call you will likely want to buy one of the packages below.  Most companies are going to…