SOLVED: How To Reset OneDrive – Stuck Processing Changes

If you are having problems with OneDrive you may be able to correct them with a simple reset: RESET ONEDRIVE ON WINDOWS 10: %localappdata%\Microsoft\OneDrive\onedrive.exe /reset If that command does not make sense to you, just follow these instructions: Right click on the OneDrive icon in your Notification Area (blue cloud icon near the clock) and select CLOSE ONEDRIVE Copy this command: %localappdata%\Microsoft\OneDrive\onedrive.exe /reset Click the START button in Windows 10 Press CNTL + V (which…

SOLVED: What are Connected Experiences In Office?

Connected experiences in Microsoft Office products are mostly ‘little’ things that you may not notice immediately like: Insert > Online Pictures Insert > Get Add-Ins Insert > Online Video Feedback Templates from Microsofts online repository Weather line shown in Outlook Insert > Get Add-Ins OneDrive integration into Office SharePoint integration into Office If you connected experiences are offline, read THIS short article to fix them. Microsoft has a very good article HERE but the highlights…

SOLVED: Office 365 Word Excel PowerPoint Outlook Connected Services Offline Office is Currently Offline

If you are working on Office 365 products (like Word, Excel, PowerPoint and Outlook) and find that some buttons relating to connected services are greyed out there is likely one of four problems: You are working on a older version of Office (circa 2015) that had a bug which is now corrected.  See THIS thread . You are only seeing the problem in Outlook and that is a simple WORK OFFLINE settings issue Click the…

SOLVED: How to Change Channels in Office 365 Pro Plus

Office 365 Pro Plus has three different channels or ‘rings’: Update channel Primary purpose How often updated with new features Default update channel for the following products Monthly Channel Provide users with the newest features of Office as soon as they’re available. Monthly Visio Online Plan 2 (previously named Visio Pro for Office 365) Project Online Desktop Client Office 365 Business, which is the version of Office that comes with some Office 365 plans, such…

SOLVED: How To Roll Office 365 Pro Plus Back To A Previous Version

If you are working with Office 365 Pro Plus you may find a problem and want to roll back to a previous build.  That can easily be done using the build in command line tool. Before you get started, look at the Office 365 Pro Plus list available from Microsoft HERE and decide which version you want to roll back to. Close all Office apps (Outlook, Word, Excel…) Launch a CMD line as an administrator…

SOLVED: Disabling Outlook Archive Button, But You Likely Shouldn’t

Historically, the ARCHIVE function in Outlook created a new .PST file that was separate from the mailboxes primary .PST or .OST.  Many companies want to disable the ARCHIVE functions in Outlook because: .PST’s allow staff to copy large amounts of email to a single file they can remove from the company without trace .PST’s are not indexed on the Exchange server so if there is a legal discovery performed, data will be omitted and courts…

SOLVED: Email Not Received But No Errors Returned When Sent To Distribution Group on Office365 Hosted Exchange in Hybrid Mode

If you send email to a distribution group that is running off an Office365 Hosted Exchange account that is running in Hybrid mode with your on-premise Exchange server, the email may never be received.  The email happily shows in SENT folder, has no errors or email bounces, and if you trace the email it shows as DELIVERED: This frustrating situation will occur if two conditions are met: The distribution group is DYNAMIC (i.e. based on…

SOLVED: How To Send Encrypted Email & Block Forwarding or Copying With Office 365 Email

If you have Office 365 email (a.k.a. hosted Exchange), you can now block recipients from forwarding your email and you can encrypt your email.   In fact all Office365 to Office365 email is already encrypted, but email that leaves Microsoft’s Office365 is not… until now. Today you can easily encrypt your email or block someone from copying the text, taking a screen grab, printing or forwarding the message as long as they are using one of…

SOLVED: Cannot Create _TLS SRV Record in CloudFlare

If you use CloudFlare for DNS and you need to create a SRV record using the TLS protocol you will find that their interface does not support it.  The GUI only shows _TCP and _UDP in the protocol drop down.  Fortunately there is an easy way around this problem. You can easily import a Zone file into CloudFlare and that will accept _TLS. If you are working with Office 365’s DNS setup you can simply export…

SOLVED: Need Admin Approval For Office365 Email

If you are setting your Office 365 email on a tablet, iphone, Android cell or any device that is not part of your corporate network you may see: “Need admin approval Email Email needs permission to access resources in your organization that only an admin can grant.  Please ask an admin to grant permissions to this app before you can use it. Have and admin account?  Sign in with that account Return to the application…

SOLVED: Why Whitelisted Domains Still Get Email Blocked in Office 365 Exchange

If you are using Transport Rules to manage your email filtering you may run into a very odd situation of having mail sent from White-listed domains (or email addresses or content or…) still being blocked by other transport rules.  This can occur even if you have set the STOP PROCESSING MORE RULES checkbox.  Microsoft documentation states: Stop processing more rules This is an action for the rule, but it looks like a property in the…

SOLVED: How To Block Users From Installing Add-Ins In Outlook & OWA on Office 365 Hosted Exchange

If you are using Office 365 Hosted Exchange in your company, you will likely want to control what add-ins your users have access to.  Typically, an administrator will want to add an ADD-IN into  SERVICES & ADD-INS (causing the add-in to install nearly instantly in OWA and Outlook) but also ensure that standard users can not install any other add-ins by themselves. Unfortunately it is not as simple as you might think. The Way You…

SOLVED: How To Disable Application Sharing In Microsoft Teams

The short version is that you cannot do this today. If you are using Microsoft Teams and you have users with many windows open, desktop sharing can become very confusing.  Users should generally share a desktop and not an application because: Users often find it difficult to understand why popups and other windows do not show to those in a meeting User are often overwhelmed by the number of choices in the list of things…