On Site Support

HARDWARE & SOFTWARE

We have found that most customers are tired of the excuses from ICT vendors… “… it’s the softwares fault” “…it’s Dell’s fault”. Fault is not important when you are having problems… getting it fixed is. We typically take end to end responsibily for anything that plugs into the wall, from desktops and laptops, to photocopiers and phone systems… it’s all our problem.

  • Server hardware
  • Server Software (like Exchange, Server 2008, Print Sharing, Sharepoint, Dynamics…)
  • Desktops (from any vendor, IBM/Lenovo, Dell, Toshiba, White box…)
  • Laptops
  • Switches and Firewalls (from any vendor, like Dlink, Cisco, Linksys, FortiNet, Netgear…)
  • Uninteruptable Power Supplies (UPS)
  • network, phone and electrical cabling
  • land line systems (like Nortel, Avaya and Toshiba)
  • photocopiers (like Xerox, Kyocera, Mita, Canon, Toshiba…)
  • cell phones
  • Blackberry’s
  • Blackberry Enterprise Server
  • and even the Apple Mac’s…
  • we handle it all

CONTRACT MANAGEMENT & NEGOTIATIONS

Many companies simply take the “rack rate” on their purchases and leases.  We are skilled and experienced at managing and renegotiating all sorts of contracts. 

  • Cell contracts will Telus, Bell, Rogers… are often
  • Service contracts with photocopy companies
  • Land Line contracts with Bell, Telus, Rogers, All-stream
  • Evergreen renewals
  • and sooo much more

We can reduce your costs and increase service on most services.

We are your North East Calgary full service technical support supplier.  Our preferred geographic range is from Calgary’s Downtown Core through Chestermere.
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Comments

  1. meg October 25, 2018 at 4:55 am

    Hi,
    I watched your Disassemble ‘Samsung C460 Printer To Replace Network Card’ video. I am thinking of buying one of the Samsung series but would like to disable the wifi/wireless function and only use USB or ethernet cable. It looks as though, the network card is all bunched up with wifi, usb etc? So if I was to disable it from the card end, do I just pull one of the wifi cable off from the network card? I can’t see the detail of the network card so it might be self-explanatory when I see the card inside but I am not sure if it is at all possible to disconnect wifi/wireless function from the card end rather than from the menu. Do you know? Many thanks.

    • Ian Matthews
      Ian Matthews December 3, 2018 at 11:05 pm

      You can simply disable the WiFi in the settings on all of the Samsung printers I have worked on (that had WiFi as an option 🙂 )

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