In this video, we will walk you through the process of upgrading your Veeam backup software for Microsoft Office 365. We’ll cover everything from checking system requirements, downloading the latest version, to running the upgrade process. This tutorial is designed for IT professionals and system administrators who are responsible for […]
If you restore files and folders from a Microsoft Azure Backup (MABS), but did not have permission to the file / folder you want to access, you will likely see a series of popup errors culminating with “You have been denied permission to access this folder. To gain access to […]
If you are a Microsoft partner like us and only deal with Microsoft Partner support intermittently, the process to open a case can be confusing so we decided to create this list of links to Microsoft Partner Support to help our staff: How a Microsoft Partner Can Open a New […]
If you are trying to RDP (Remote Desktop Protocol) to a remote computer or use SMB (Small Message Block) to connect to a remote share on your home network, using your Microsoft Account, you may be frustrated that you cannot connect. The problem is most likely that you are not […]
We recently had a client who needed to add a new domain to their Microsoft 365 and was very confused by the process. It turns out all they wanted to do was to Have email for that domain be processed through their existing Microsoft Office 365 account. This is actually […]
If you want to run Microsoft Edge browser as a different user, the short answer is to hold the SHIFT key and right click on it. We will show you two different ways to do this if you are still confused. Let’s explain that a bit more. It is normal […]
If you use the Microsoft Authenticator frequently it can be really annoying to have it not popup prompt you for the code when you’re trying to sign into something. Recently we added a new client and we were presented with “Enter The Code Displayed In The Authenticator App On Your […]
Have you ever deleted a bunch of text or graphics from a Word document but found that the words and text below it did not shift up. That can be quite annoying but the problem is easy to fix. What you need to do is turn on the Hidden Characters […]
If you have a corporate Microsoft 365 account it’s probably a very good idea for you to brand your log on pages. This is because it gives your staff the comfort of knowing what the page should look like when they log in. It’s just one more hurdle for the […]
Microsoft 365 Families and Business offer different features and functionality, so it’s important to know the difference! In this short video, we’ll explore the different features and benefits of both Microsoft 365 Family and Business accounts. Microsoft 365 Personal, Microsoft 365 Family, Microsoft 365 Business Basic, Microsoft 365 Business Premium, […]
It would seem incredibly simple to import your favorites into Microsoft edge, after you had exported them from Microsoft Edge, but it isn’t. Well, it isn’t difficult but it is far from obvious. How To Export Your Favorites From Microsoft Edge To export your favorites from Microsoft Edge, simply put […]
If you are new to Microsoft Edge as a browser you might be surprised to find that under the hood it’s actually running on Google Chrome which is why so many of the features are so similar. However there is still a pile of new icons and new features in […]
Have you seen this Microsoft Privacy screen a few times and just clicked past it? Well we have seen these literally thousands of times and decided to spend a few minutes to understand what we’re actually agreeing to. To get into your privacy settings: What is Required Diagnostic Data? The […]
There certainly can be a lot of confusion when you see the “Looks like this isn’t a Microsoft account. Try another e-mail or sign up for a new one” as shown in screenshot below: Put simply, Microsoft Office 365 accounts from your company or school are not considered Microsoft accounts […]
We just had a client inquire as to exactly what happens when they remove a license from a Microsoft Office 365 user because that user has left the company and we thought you might be interested to know too so here’s the answer. What Happens To Email & OneDrive Data […]
We explain step by step how to configure Microsoft 365 to send recipients of quarantined emails an alert email. A Microsoft 365 Quarantine alert can be sent out every four hours, once a day, or once a week. In the past the Microsoft 365 Quarantine Notifications Alert used to be […]