As you likely already know Internet Explorer is completely end of life and has been replaced with Microsoft Edge so when you try to use Internet Explorer it often redirects you to download the Chrome based Microsoft Edge browser. If you are trying to download Microsoft Edge using Internet Explorer, […]
You may have noticed something named Microsoft Windows Desktop Runtime in your Programs and Features, and wondered what it is: A clue is that you can see Microsoft ASP.NET Core was installed at the same time and has nearly the same build version number (in the screenshot above, they are […]
Microsoft outlook is the killer app for business and as a result we rely on it to store tens of thousands of emails. Problem comes in when you’re trying to find a specific email. Show you how to easily search through your mail to get just the messages you’re looking […]
We recently wrote two related articles you may find useful: If you are a Microsoft Partner and want to use your MS Partner benefits to open a new case, you have to add your Microsoft Partner tech support codes first. This is not hard to do but it is not […]
If you have ever opened a Microsoft technical support case you will know that they seldom get back to you quickly. One case that we just opened is now at 28 hours, on a 4 hour SLA and even after pestering them twice, we haven’t heard a peep out of […]
In this video, we will walk you through the process of upgrading your Veeam backup software for Microsoft Office 365. We’ll cover everything from checking system requirements, downloading the latest version, to running the upgrade process. This tutorial is designed for IT professionals and system administrators who are responsible for […]
If you restore files and folders from a Microsoft Azure Backup (MABS), but did not have permission to the file / folder you want to access, you will likely see a series of popup errors culminating with “You have been denied permission to access this folder. To gain access to […]
If you are a Microsoft partner like us and only deal with Microsoft Partner support intermittently, the process to open a case can be confusing so we decided to create this list of links to Microsoft Partner Support to help our staff: How a Microsoft Partner Can Open a New […]
If you are trying to RDP (Remote Desktop Protocol) to a remote computer or use SMB (Small Message Block) to connect to a remote share on your home network, using your Microsoft Account, you may be frustrated that you cannot connect. The problem is most likely that you are not […]
We recently had a client who needed to add a new domain to their Microsoft 365 and was very confused by the process. It turns out all they wanted to do was to Have email for that domain be processed through their existing Microsoft Office 365 account. This is actually […]
If you want to run Microsoft Edge browser as a different user, the short answer is to hold the SHIFT key and right click on it. We will show you two different ways to do this if you are still confused. Let’s explain that a bit more. It is normal […]
If you use the Microsoft Authenticator frequently it can be really annoying to have it not popup prompt you for the code when you’re trying to sign into something. Recently we added a new client and we were presented with “Enter The Code Displayed In The Authenticator App On Your […]
Have you ever deleted a bunch of text or graphics from a Word document but found that the words and text below it did not shift up. That can be quite annoying but the problem is easy to fix. What you need to do is turn on the Hidden Characters […]
If you have a corporate Microsoft 365 account it’s probably a very good idea for you to brand your log on pages. This is because it gives your staff the comfort of knowing what the page should look like when they log in. It’s just one more hurdle for the […]
Microsoft 365 Families and Business offer different features and functionality, so it’s important to know the difference! In this short video, we’ll explore the different features and benefits of both Microsoft 365 Family and Business accounts. Microsoft 365 Personal, Microsoft 365 Family, Microsoft 365 Business Basic, Microsoft 365 Business Premium, […]
It would seem incredibly simple to import your favorites into Microsoft edge, after you had exported them from Microsoft Edge, but it isn’t. Well, it isn’t difficult but it is far from obvious. How To Export Your Favorites From Microsoft Edge To export your favorites from Microsoft Edge, simply put […]