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    • On Site SupportHARDWARE & SOFTWARE We have found that most customers are tired of the excuses from ICT vendors… “… it’s the softwares fault” “…it’s Dell’s fault”. Fault is not important when you are having problems… getting it fixed is. We typically take end to end responsibily for anything that plugs into the wall, from desktops and laptops, to photocopiers and phone systems… it’s all our problem. Server hardware Server Software (like Exchange, Server 2008, Print Sharing, Sharepoint, Dynamics…) Desktops (from any vendor, IBM/Lenovo, Dell, Toshiba, White box…) Laptops Switches and Firewalls (from any vendor, like Dlink, Cisco, Linksys, FortiNet, Netgear…) Uninteruptable Power Supplies (UPS) network, phone and electrical cabling land line systems (like Nortel, Avaya and Toshiba) photocopiers (like Xerox, Kyocera, Mita, Canon, Toshiba…) cell phones Blackberry’s Blackberry Enterprise Server and even the Apple Mac’s… we handle it all CONTRACT MANAGEMENT & NEGOTIATIONS Many companies simply take the “rack rate” on their purchases and leases.  We are skilled and experienced at managing and renegotiating all sorts of contracts.  Cell contracts will Telus, Bell, Rogers… are often Service contracts with photocopy companies Land Line contracts with Bell, Telus, Rogers, All-stream Evergreen renewals and sooo much more We can reduce your costs and increase…
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microsoft-private-store

SOLVED: How To Disable the Public Microsoft Store but Allow Your Corporate Store with Group Policy

We recently told you that there was no way to block the public Microsoft Store but allowing your private corporate Store and while true at the time, is now false.  At the recent Microsoft Ignite conference, I tracked down a Store program manager and dug into the problem.  He told Read more…

By Ian Matthews, 7 yearsOctober 18, 2018 ago
office-lens-straighten-ocr-edit

SOLVED: What is Microsoft Office Lens Camera & How To Use It

Microsoft Office Lens is a free program for mobile devices (like your cell phone) that does many super useful task but the one I use the most is “straightening photos” on the fly.  For example, instead of using the stock camera app on my Samsung Galaxy S9 I used the Read more…

By Ian Matthews, 7 yearsOctober 16, 2018 ago
office-365-advanced-threat-protection-e5

Whats New In Microsoft Advanced Threat Protection?

Microsoft is using the term Advanced Threat Protection with several products so it can be difficult to find the information you need.  In this article we are referring to Office 365 Advanced Threat Protection which is unrelated to Windows Defender Advanced Threat Protection. In case you want to play along Read more…

By Ian Matthews, 7 yearsOctober 5, 2018 ago
onedrive-logo

SOLVED: What Is The Maximum Files Size On OneDrive For Business or Personal?

Since Microsoft merged the OneDrive (personal) and OneDrive for Business clients into the current OneDrive NGSC (Next Generation Sync Client) in 2016, the maximum files size limit has changed from 2GB to now 10GB. If you want to know which file names, characters or locations are not allowed to sync Read more…

By Ian Matthews, 7 yearsOctober 4, 2018 ago
sccm-intune-hybrid-must-change-to-standalone-intune-2019

SOLVED: Intune vs GPO vs SCCM Which Rules Win & What The End of Hybrid SCCM-Intune Means for the Future

If you have a Group Policy Object or System Center Configuration Manager setting some parameter on your PC and you also have the setting configured in Microsoft Intune, Intune will win. Put simply, Intune overrides GPO and SCCM. It is also notable that Microsoft has dropped SCCM – Intune Hybrid Read more…

By Ian Matthews, 7 yearsOctober 3, 2018 ago
onedrive-manage-protection-important-folders

Microsoft Says Replace User State Migration Tool with OneDrive For Business

At the recent Microsoft Ignite conference in Florida, Microsoft pitched using OneDrive For Business instead of the User State Migration Tool (USMT).  This suggestion was largely based on the new ONEDRIVE > MANAGE PROTECTION OF IMPORTANT FOLDERS wizard. Previously you had to manually move your DESKTOP, DOCUMENTS and PICTURES folders Read more…

By Ian Matthews, 7 yearsOctober 3, 2018 ago
WAC-tools

How To Install and Use Windows Admin Center

Windows Admin Center was code named Project Honolulu during its development cycles.  It went live in April 2018 and was titled “Our Re-imagined Management Experience” for good reason. At Ignite 2018 in Florida Microsoft drove home a few points over and over and over again.  One of those points was get Read more…

By Ian Matthews, 7 yearsOctober 2, 2018 ago
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