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If you’ve recently tried to send out an important bulk email, a calendar invite to your entire team, or simply been highly active on a brand new account, you have undoubtedly been stopped dead in your tracks by the soul-crushing message: “Outlook.com Has Blocked Your Message.” The full message usually Read more
If you want to retain control over what your staff can install you will need to disable the GET ADD-INS button in Outlook. Unfortunately there is no ready made GPO toggle GET ADD-INS off. To give you a false sense of security, there is a setting in the Office 365 Read more
If your Outlook returns a yellow box saying “Something went wrong and your search couldn’t be completed” the most likely issue is your Windows Search Service is damaged. You can verify this in two ways: Click the START button and type something. If it shows SEARCH INDEXING WAS TURNED OFF. Read more
If you have tried to install the Junk Mail reporting tool using a tool like PDQ Deploy or straight … .MSI /q you likely have found that it errors out. If you check the logs you will see: Product: Microsoft Junk E-mail Reporting Add-in — The installation is unable to Read more
It can appear that changes to Word and PowerPoint are few and far between, but there was some serious improvements made to handling embedded videos in Office 2013. If you have Office 2007 or Office 2010 you will find inserting videos to be… not obvious. Fortunately there is an easy Read more
If you are typing email addresses into your Outlook and they have gone wonky there are several things you can do but the easiest is likely just to flush the Outlook Address autocomplete cache. In old versions of Outlook, that meant deleting the .NK2 file from %appdata%\Microsoft\Outlook however in Outlook 2016 Read more
One of the features Microsoft introduced into Outlook is to reply in the READING PANE rather than in a separate window. While I appreciate that this cleans up the interface, it does make navigating into old messages while composing new messages, quite messy. In the Online version Outlook Web App Read more
If your Outlook is not showing the Presence Icons (Green, Red, Blue… squares beside names) there are several possible issues: UPDATE March 26 2020: SOLVED: Outlook Not Showing Teams Presence Icons UPDATE January 18 2017 – If you have Mitel MiCollab make sure you read items 1 & 5. 1 Read more
If you have ever not received an email that you know was sent but did not bounce back to the sender, it might be that the backend server has marked it for deletion and put in the Quarentine. Microsoft, and all good companies, have email filtering that saves you from Read more
If you want to filter out some results from a search in Outlook, you can use a ‘negative search term’. It Outlook that negative term is NOT. It has to be in capital letters. That is the ‘gotcha’ that most people screw up on if they know about the use of Read more
If you have a user account at the top right of your Office 2013 product and SWITCH ACCOUNT does not work, you can perform a simple registry change to correc the problem: Close all of your Office products (i.e. Word, Excel, Outlook…) Start REGEDIT.EXE Find HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common\Identity\Identities Delete any of the Read more
Well the answer is, use Word 2013 to send your email. You may not be aware that Outlook dropped its own text editor somewhere around Office 2000, so when you are creating an email in Outlook, you really are just using Word. The problem is that Microsoft removed the EMAIL Read more
If you have ever wanted to report your spam directly to Microsoft so that they can block future emails using their FOPE (Forefront Online Protection Services), Forefront For Exchange or just the basic Junk mail filter in Outlook, this is the post for you. Reporting spam to Microsoft is useful Read more
If you want to know who REALLY sent you an email and not what Outlook is reporting who sent you an email, you just need to check what Outlook actually received in its header. The header contains all kinds of useful tech bits and is often modified by systems that Read more
If you see the following error: Cannot open the Outlook window. Invalid XML, the view cannot be loaded The solution is to click START and type: Outlook.exe /ResetNavPane Tech Tip : Is it possible to remotely access your work space from anywhere? Yes ! Now you can access your Read more
If you have ever had Exchange with Public Folders, you will know that there is currently no way to reverse the AD Schema additions and so Outlook will continue to look for Public Folders. Microsoft has largely withdrawn support for Public folders, but your Outlook, even Outlook 2013, will hunt for Read more