SOLVED: Big Jam Box OFFLINE on Windows 8

This was annoying but easy to fix.  The problem is that AUDIO SERVICES do not get enabled by default if JAWBONELINK is enabled, which it is by default!

  1. Open the classic Control Panel by typing “Control Panel” at the home screen and clicking the “Control Panel” icon.
  2. In the Control Panel navigate to “Hardware and Sound” and then “Devices and Printers”.
  3. In the “Devices and Printers” window find the ” BIG JAMBOX by Jawbone” device.
  4. Right click on the device (the equivalent touch gesture is “touch and hold” until the square appears then let go).
  5. Select Properties.
  6. Select the “Services” tab.
  7. Select “Audio Sink”, “Handsfree Telephony” and “Remote Control”.

Click or touch “Apply”.

The speakers should now be working.  After enabling these services, it may be necessary to set the BIG JAMBOX as the default playback and recording device.

To set the BIG JAMBOX as the default playback and recording device:

  1. Open the classic Control Panel by typing “Control Panel” at the home screen and clicking the “Control Panel” icon.
  2. In the Control Panel navigate to “Hardware and Sound” and then click “Sound”.
  3. On the Playback tab, select the ” BIG JAMBOX by Jawbone” device and then click the “Set Default” button.
  4. Repeat this step on the “Recording” tab.
  5. Click or touch “Apply”.

See Microsoft for more details: http://support.microsoft.com/kb/2787646/en-us

Published by
Ian Matthews

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