SOLVED: How to Remotely Wipe a Cell Phone from Exchange Online O365

If you need to wipe out a cell or tablet remotely using Exchange Online the process is quite simple: Login to the Exchange Management Console in Office 365 As an admin, login to portal.office.com as an administrator if you are a standard user you will need to contact your admin to perform this task Click the ADMIN link Expand the ADMIN CENTERS Click EXCHANGE link Alternately you could go directly to the Exchange Management Console:…

SOLVED: What Browsers Do Microsoft 365 Apps (Word, Excel, Outlook…) Support?

Below is the most current list of supported browsers for opening and editing Microsoft 365 Apps (formerly Office 365 webapps) like PowerPoint, Word, Excel, Outlook, Teams and more. We offer a free 30 day trial of Office 365 for up to 25 users directly from Microsoft HERE. Windows 10: Google Chrome Internet Explorer 11 IE11 stops being supported for O365 Apps August 17 2021 IE11 stops working with MS Teams November 30, 2020 Microsoft Edge…

SOLVED: How To Record Audio PowerPoint

There are three ways to use PPT to add audio: INSERT tab > click AUDIO add what you want then RIGHT CLICK on the audio > select STYLE and select PLAY IN BACKGROUND.  This will set the audio to play through all slides INSERT > RECORD SCREEN (this will allow you to screen capture whatever is on the screen and the audio with it, including the very PPT you are working on – you can…

SOVLED: What are The New Names for Office 365 Products?

On March 30th 2020, Microsoft announced naming changes of Office 365 subscriptions for small and medium businesses. “…The Office suite is core to the Microsoft productivity experience, and that’s not changing. But over the last several years, our cloud productivity offering has grown well beyond what people traditionally think of as “Office.” Word, Excel, and PowerPoint are more important than ever before. But in Microsoft 365 we’re breathing new life into these apps with the…

SOLVED: Teams Audio Conferencing Dial In Number is Missing

If a user finds that their DIAL IN number in Teams is not showing in Teams Meeting invites, there are three things to do to solve it. If you know what you are doing and have run through the more obvious stuff, just scroll down to #3 to see how we fix it. 1 – Determine if this a Teams issue or an Outlook Issue Make sure this is not really an Outlook problem by…

SOLVED: Outlook Not Showing Teams Presence Icons

If you are used to Skype for Business or Teams, you know that one of the their fundamental functions is providing presence information to Outlook.  You can bring up an Outlook email and see the status of the people in TO and CC fields, which can be very helpful. The problem is that presence icons may not appear in Outlook in some circumstances.   The details of troubleshooting Teams presence icons is below but what was…

SOLVED: Setup Office365ProPlus To Using Windows 10 Delivery Optimization

If you have Office365 ProPlus (aka Office 2016/2019) you will know that it updates constantly.  Originally patches were released weekly but from 2018 one they are released monthly. To be clear, Office365 Pro Plus patches are released on the second Tuesday of each month (aka Patch Tuesday), just like Windows Updates.  However, Office365 patches update using a completely different data source.  Microsoft calls their Office365 source the “Content Delivery Network” or CDN. Originally Microsoft told…

SOLVED: VIDEO: How To Source & Install the Latest Office365 GPO Templates

We explain how to find and install the latest Office365 GPO Templates into your Active Directory. We also explain: Office365 templates are suffixed with “16” which is very confusing to many.  Microsoft decided to end their GPO file naming with Office 2016, so Office 2016, Office 2019 and Office 365 Pro+ all use the same ADMX templates.  So word.admx, excel.admx, powerpoint.admx, etc, apply to all Office 2016/19/365Pro+ ADMIN > XXXX.OPAX files are only used by…

SOLVED: What are Connected Experiences In Office?

Connected experiences in Microsoft Office products are mostly ‘little’ things that you may not notice immediately like: Insert > Online Pictures Insert > Get Add-Ins Insert > Online Video Feedback Templates from Microsofts online repository Weather line shown in Outlook Insert > Get Add-Ins OneDrive integration into Office SharePoint integration into Office If you connected experiences are offline, read THIS short article to fix them. Microsoft has a very good article HERE but the highlights…

SOLVED: Office 365 Word Excel PowerPoint Outlook Connected Services Offline Office is Currently Offline

If you are working on Office 365 products (like Word, Excel, PowerPoint and Outlook) and find that some buttons relating to connected services are greyed out there is likely one of four problems: You are working on a older version of Office (circa 2015) that had a bug which is now corrected.  See THIS thread . You are only seeing the problem in Outlook and that is a simple WORK OFFLINE settings issue Click the…