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    • On Site SupportHARDWARE & SOFTWARE We have found that most customers are tired of the excuses from ICT vendors… “… it’s the softwares fault” “…it’s Dell’s fault”. Fault is not important when you are having problems… getting it fixed is. We typically take end to end responsibily for anything that plugs into the wall, from desktops and laptops, to photocopiers and phone systems… it’s all our problem. Server hardware Server Software (like Exchange, Server 2008, Print Sharing, Sharepoint, Dynamics…) Desktops (from any vendor, IBM/Lenovo, Dell, Toshiba, White box…) Laptops Switches and Firewalls (from any vendor, like Dlink, Cisco, Linksys, FortiNet, Netgear…) Uninteruptable Power Supplies (UPS) network, phone and electrical cabling land line systems (like Nortel, Avaya and Toshiba) photocopiers (like Xerox, Kyocera, Mita, Canon, Toshiba…) cell phones Blackberry’s Blackberry Enterprise Server and even the Apple Mac’s… we handle it all CONTRACT MANAGEMENT & NEGOTIATIONS Many companies simply take the “rack rate” on their purchases and leases.  We are skilled and experienced at managing and renegotiating all sorts of contracts.  Cell contracts will Telus, Bell, Rogers… are often Service contracts with photocopy companies Land Line contracts with Bell, Telus, Rogers, All-stream Evergreen renewals and sooo much more We can reduce your costs and increase…
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Mobile: Android Samsung LG…

Mobile phones, cells – Android, Samsung, LG, Apple, iPhone, Blackberry, Windows Phone 7 (and 8) BES, and BIS news and how tos

Samsung UI7 Hidden WiFi Settings - Connectivity Labs

SOLVED: Samsung UI7 Hidden Feature – WiFi Connectivity Lab

Discover the powerful Samsung Wi-Fi Connectivity Labs Settings, including how to use the Home WiFi Inspection tool to analyze your network. We’ll explain what L4S is and how it can improve your internet experience. See how to make your phone switch to mobile data faster, with and without the help Read more…

By Ian Matthews, 2 daysJuly 13, 2025 ago
mobile phone battery charging myths

SOLVED: 10 Myths About Mobile Phone Charging

Without intentionally being malicious, friends and even many technicians will espouse myths about mobile phone charging. Often what you hear may sound true because it used to be correct about an older battery technology, but it isn’t anymore. Here are 10 common mobile phone battery myths, debunked: 10 – Myth: Read more…

By Ian Matthews, 1 weekJuly 8, 2025 ago
av1 vs vp9 vs h264

SOLVED: What CODECs Does YouTube Use?

We recently wrote an article explaining how to enable GPU hardware acceleration in your browser to reduce the load on yor CPU. That got us to thinking about what YouTube commonly uses three primary video codecs for delivering content, each with different characteristics and levels of adoption: Summary: The specific Read more…

By Ian Matthews, 3 weeksJune 26, 2025 ago
Samsung S23 no desktop icons

SOLVED: Samsung S23 Has No Desktop Icons & Reboot and Power Off Do Nothing

We had a client with a Samsung S23 FE that he had problems unlocking, then once he got around that he had no desktop icons. Worse, reboot and power off do not do anything! What to do?!?! In this case the Launcher UI is corrupted and needs a hard reset. Read more…

By Ian Matthews, 4 weeksJune 19, 2025 ago
amp for WordPress problems

SOLVED: Is AMP Still Useful To WordPress Sites?

The Benefit of AMP: AMP (Accelerated Mobile Pages) was introduced by Google in 2015 as a way of improving the web page viewing experience on small mobile devices, often with slow connections and we have been struggling with it ever since. The core promise of AMP was blisteringly fast mobile Read more…

By Ian Matthews, 1 monthJune 13, 2025 ago
Disable Split Screen MultiView on Samsung android phones

SOLVED: VIDEO: How To Disable Split Screen MultiView on Samsung Galaxy Phones

“Multiview” is Samsung’s term for split screen viewing apps and while we understand why some people like it, we hate it and want to turn it off. How To Disable Split Screen MultiView Generally How To Disable Split Screen MultiView on Edge Panel Apps If you are like us and Read more…

By Ian Matthews, 1 monthJune 6, 2025 ago
phone cover case types plastic otterbox leather wallet TPU liquid silicone

SOLVED: Are Mobile Cell Phone Covers Still Needed In 2025?

It is certainly true that Cornings Gorilla Glass, has made massive improvements to the longevity of cell phones, but we still just shake our heads when we see people using phones without protective covers. Mobile Phone Glass: A Brief History Glass Type Key Impact/Drop Resistance Key Scratch Resistance Before Gorilla Read more…

By Ian Matthews, 2 monthsMay 27, 2025 ago
how to change live wallpaper motion wallpaper video wallpaper on Samsung phones

SOLVED: How To Change the Wallpaper to Motion, Animated or Video on Samsung Galaxy Phones

We have a very brief article explaining what happened to live wallpapers on new Samsung Galaxy cell phones. It also explains the differences between “motion wallpaper”, “animated wallpaper”, and “video wallpaper” but it does not explain how to change to an animated, motion, or video wallpaper for free. One of Read more…

By Ian Matthews, 2 monthsMay 23, 2025 ago
samsung Static Wallpaper vs Motion Wallpaper vs Animated Wallpaper vs Video Wallpaper

SOLVED: Samsung Live Wallpaper Replacements?

If you liked Samsung Live Wallpaper, prepare for disappointment. In a word, they are ‘replaced’. What Was Samsung Live Wallpaper? Samsung live wallpapers were dynamic backgrounds that animated on the home screen or lock screen of Galaxy devices. Unlike static wallpapers, they could move, react to touch, or change based Read more…

By Ian Matthews, 2 monthsMay 22, 2025 ago
Windows Phone Link Not Copy Paste Sharing Between PC and Phone

SOLVED: Copy Paste Not Working In Windows Phone Link

Readers of the site we’ll know that we’ve just upgraded all of our staff to Samsung Galaxy S25‘s and then added the new phones to our handy Windows Phone Link (the app that connects cell phones to Windows 11) . However, we found that Windows Phone Link was no longer Read more…

By Ian Matthews, 2 monthsMay 21, 2025 ago
create a graphic explaining NITS, showing a computer monitor in background

SOLVED: What’s a NIT? Screen Brightness Explained

Nits are a way to measure how bright a screen is. Imagine a standard candle you might light in a dining room or on the side of your bath tub. One nit is roughly the amount of light given off by one candle shining on one square meter. So, if Read more…

By Ian Matthews, 2 monthsMay 16, 2025 ago
Samsung S25 USB cabled to S22 smart switch

SOLVED: Samsung Smart Switch Data Transfers – Which is Faster USB Cable or WiFi?

The short answer is a USB cable is much quicker and more reliable than using Wi-Fi. While Samsung’s Smart Switch app lets you use wireless transfers, a direct connection via a USB-C cable leverages the higher data transfer capabilities of the phones’ USB hardware. The Samsung S22 is equipped with Read more…

By Ian Matthews, 2 monthsMay 16, 2025 ago
Samsung S25 Review

SOLVED: VIDEO: Real World Samsung S25 Review

The Samsung Galaxy S25, released on February 7, 2025, offers several notable improvements over previous Samsung Galaxy products, like the S22, S23 and S24. The question isn’t, “is the S25 better” but “is the S25 worth the money”? Here’s a breakdown of the key upgrades: Performance: Display: Cameras: Battery: Software Read more…

By Ian Matthews, 2 monthsMay 15, 2025 ago
Snapdragon 8 CPU in mobile cell phone

SOLVED: Whats The Best Cell Phone CPU in 2025?

The best mobile phone CPU is nearly always the newest cell phone CPU and in 2025 close to true. Without much doubt the Snapdragon 8 Elite CPU is the king of the cell phone castle right now. Here is a table we built to support a video review of the Read more…

By Ian Matthews, 2 monthsMay 14, 2025 ago
Instantly Translate With Your Samsung Camera

SOLVED: VIDEO: How to Instantly Translate With Your Samsung Camera For Free!

Experience the free Samsung Camera translate feature! Translate menus, signs, newspapers, and more in any language, fast, easy and free . This is one of the best travel tips and tricks we know of. 0:00 Introduction0:21 What Devices Photo Translate Works on0:45 Demonstration of Free Translation1:38 How To Setup Photo Read more…

By Ian Matthews, 2 monthsMay 5, 2025 ago
Remove The Lock Codes Samsung Android Cell

SOLVED: How To Remove The Lock Codes (PIN, Face, Pattern) From a Samsung Android Phone

My 94 year old father was really getting annoyed with the locking codes on his Samsung S23 Fan Edition and considering he doesn’t do anything financial on his phone, like banking, I decided it was best to remove the PIN code he was using. To remove the locking pin and Read more…

By Ian Matthews, 2 monthsMay 3, 2025 ago

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