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    • On Site SupportHARDWARE & SOFTWARE We have found that most customers are tired of the excuses from ICT vendors… “… it’s the softwares fault” “…it’s Dell’s fault”. Fault is not important when you are having problems… getting it fixed is. We typically take end to end responsibily for anything that plugs into the wall, from desktops and laptops, to photocopiers and phone systems… it’s all our problem. Server hardware Server Software (like Exchange, Server 2008, Print Sharing, Sharepoint, Dynamics…) Desktops (from any vendor, IBM/Lenovo, Dell, Toshiba, White box…) Laptops Switches and Firewalls (from any vendor, like Dlink, Cisco, Linksys, FortiNet, Netgear…) Uninteruptable Power Supplies (UPS) network, phone and electrical cabling land line systems (like Nortel, Avaya and Toshiba) photocopiers (like Xerox, Kyocera, Mita, Canon, Toshiba…) cell phones Blackberry’s Blackberry Enterprise Server and even the Apple Mac’s… we handle it all CONTRACT MANAGEMENT & NEGOTIATIONS Many companies simply take the “rack rate” on their purchases and leases.  We are skilled and experienced at managing and renegotiating all sorts of contracts.  Cell contracts will Telus, Bell, Rogers… are often Service contracts with photocopy companies Land Line contracts with Bell, Telus, Rogers, All-stream Evergreen renewals and sooo much more We can reduce your costs and increase…
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Mobile: Android Samsung LG…

Mobile phones, cells – Android, Samsung, LG, Apple, iPhone, Blackberry, Windows Phone 7 (and 8) BES, and BIS news and how tos

Samsung Galaxy S22 Is the Only Upgrade For a Samsung Galaxy S9

SOLVED: VIDEO: Why The Samsung S22 Is The Only Good Upgrade From Galaxy S9

If you have a Samsung Galaxy S9 you already know it was (is?) likely the best cell phone ever made but it just became unsupported and so millions of people will be forced to upgrade.  The question is, what is the best replacement for a Samsung S9?  The answer is Read more…

By Ian Matthews, 2 weeksJune 13, 2022 ago
Add a Shortcut To Your Android Desktop

SOLVED: How To Add a Shortcut To Your Android Desktop

If you live in the modern world, you are going to need to access QR codes, boarding passes and other screenshots and pictures, all the time.  Fumbling through apps and digging through folders is a time consuming, frustrating pain. Fortunately, there is an easy way to add a shortcut to Read more…

By Ian Matthews, 7 monthsNovember 24, 2021 ago
How To Determine What An Android Icon Means notifications

SOLVED: How To Determine What An Android Icon Means

Last year we collected all of the Android icons we could find and documented them in The Complete Guide To Icons on Android Devices.  Since then readers have sent us notes and pictures ask us to identify their miscellaneous icons, after which we add them to the master guide of Read more…

By Ian Matthews, 8 monthsOctober 20, 2021 ago
comcast x1 - xfinity stream - rogers ignite tv - shaw bluecurve tv - cox contour tv app error

SOLVED: 10 Easy Troubleshooting Steps for Shaw BlueCurve, Rogers Ignite, Comcast Xfinity Stream App

In case you were not already aware Shaw BlueCurve and Rogers Ignite in Canada and Cox Contour and Charter in the United States have licensed Comcast’s X1 platform used for on-demand viewing including the the mobile / browser app.  As such their troubleshooting steps are all the same. While the instructions below Read more…

By Ian Matthews, 10 monthsAugust 31, 2021 ago
how apple looks for child porn without looking at your photos

SOLVED: In Simple Terms, How Does Apple Check Your Photos For Child Pornography Without Viewing Your Photos?

In the first half of 2021 Apple announced they would begin checking photos on Apple devices for child pornography and many privacy advocates became concerned that Apple was overreaching.  On August 5th Apple explained the details in highly technical terms that most people can’t understand.  So we decided to simplify Read more…

By Ian Matthews, 11 monthsAugust 9, 2021 ago
Microsoft Most Recent Sign In Activity

SOLVED: Worried That Someone Else Is Checking Your Email?

In recent builds of Microsoft Outlook, Microsoft has added a MOST RECENT SIGN IN feature and that is very helpful if you think someone else may have been checking your email. To see the last time someone logged into your email, just click FILE and look at the INFO section Read more…

By Ian Matthews, 11 months ago
mail server settings

SOLVED: Email Server Settings For Common Services

We often need the SMTP email configuration for different services and are tired of searching all over the internet for them.  Here is a list of email server configurations from services you might use (in alphabetic order) APPLE MAIL SERVER SETTINGS Incoming Server:  imap.mail.me.com Incoming Port: IMAP 993 Outgoing Server: Read more…

By Ian Matthews, 11 monthsJuly 22, 2021 ago
What An Android Icon Represents

SOLVED: What Android Icons Mean

About a year ago we started a list of Android Icons and their meaning which we have expanded several times as people like you report new icons. However we recently had a few we could not figure out so we think they are app related and not part of the Read more…

By Ian Matthews, 1 year ago
how to use link sharing on samsung mobile phones

SOLVED: SAVE YOUR MONEY – Use Link Sharing In Text Messages On Samsung Mobile Phones

We explain Googles new RCS (Rich Communication System) and Samsung Link Sharing, both of which will save your mobile phones data plan because they transfer their data through WiFi when it is available. We explain how to turn off link sharing on Samsung phones and we also demonstrate how to Read more…

By Ian Matthews, 1 yearApril 16, 2021 ago
how to disable do not disturb calls going directly to voicemail - samsung

SOLVED: 10 Reasons Your Mobile Phone Calls Are Going Straight to Voice Mail

Over the years we have created several articles explaining how to figure out what is causing your inbound calls to go directly to voicemail. I have seen these problems on Apple iPhone but most of our experience is with Android devices as that is our standard.  We have seen LG, Read more…

By Ian Matthews, 1 yearMarch 31, 2021 ago
shaw manage land line voicemail

SOLVED: How To Disable VoiceMail on Shaw Home & Shaw Mobile Services

If you are using communication services from Shaw you might not want the free voice mail service they offer.  Here is how you turn off Shaw Voicemail: How To Disable Shaw Mobile VoiceMail on You Cell: To disable voicemail on your Shaw Mobile account, you have to either: use a Read more…

By Ian Matthews, 1 yearMarch 31, 2021 ago
google voice to text message

SOLVED: 3 Easy Ways To Send a Text Without A Cell Phone

If you don’t have a mobile phone, or like in my case, you need your cell for something else (like shooting a video) at the same time you need to send a text, you are in luck. There are 3 simply ways to send a text without using a cell Read more…

By Ian Matthews, 1 yearFebruary 23, 2021 ago
how to disable text small message popup window on android

SOLVED: How To Disable Popup Text Window on Android Text Messages

If you have an android device you have likely noticed that new inbound text messages have a round head icon appear on top of any program you are currently running, and that when you click that head icon it pops up a small texting window. Here is a video explanation Read more…

By Ian Matthews, 1 yearFebruary 23, 2021 ago
rcs greyed out small

SOLVED: Rich Communication Settings Greyed Out Disabled

If you have an Android device, you likely have notice the enhanced texting capabilities that were widely released in 2020.  These new features, like: deliver confirmation attachments sending/receiving through WiFi larger attachment sizes (i.e. 10MB!) … are named Rich Communication Settings (RCS) and detailed in our article: The Top 10 Read more…

By Ian Matthews, 1 yearFebruary 23, 2021 ago
How to Make a YouTube Short From the Mobile App

SOLVED: Everything You Need To Know About YouTube Shorts

What Is YouTube Shorts? YouTube Shorts is a new service from YouTube, launched in September 2020, that is intended to compete with TikTok.   They are just short videos that viewers can endlessly scroll through in a feed. Where Are YouTube Shorts Available? If you are in most parts of the Read more…

By Ian Matthews, 1 yearJanuary 19, 2021 ago
fix voice to text keyboard samsung galaxy S9 s20 S20FE S8 fan edition

SOLVED: How To Fix Samsung Galaxy Voice Text Bad Quality

Does your voice to text not work like it used to? We found that recent updates to our Samsung Galaxy S9 S10 S20 and S20FE‘s are switched to the Samsung voice keyboard. Typing with your voice used to be easy, accurate, fast and used to learn from its mistakes. The Read more…

By Ian Matthews, 1 yearDecember 28, 2020 ago

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