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    • On Site SupportHARDWARE & SOFTWARE We have found that most customers are tired of the excuses from ICT vendors… “… it’s the softwares fault” “…it’s Dell’s fault”. Fault is not important when you are having problems… getting it fixed is. We typically take end to end responsibily for anything that plugs into the wall, from desktops and laptops, to photocopiers and phone systems… it’s all our problem. Server hardware Server Software (like Exchange, Server 2008, Print Sharing, Sharepoint, Dynamics…) Desktops (from any vendor, IBM/Lenovo, Dell, Toshiba, White box…) Laptops Switches and Firewalls (from any vendor, like Dlink, Cisco, Linksys, FortiNet, Netgear…) Uninteruptable Power Supplies (UPS) network, phone and electrical cabling land line systems (like Nortel, Avaya and Toshiba) photocopiers (like Xerox, Kyocera, Mita, Canon, Toshiba…) cell phones Blackberry’s Blackberry Enterprise Server and even the Apple Mac’s… we handle it all CONTRACT MANAGEMENT & NEGOTIATIONS Many companies simply take the “rack rate” on their purchases and leases.  We are skilled and experienced at managing and renegotiating all sorts of contracts.  Cell contracts will Telus, Bell, Rogers… are often Service contracts with photocopy companies Land Line contracts with Bell, Telus, Rogers, All-stream Evergreen renewals and sooo much more We can reduce your costs and increase…
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Mobile: Android Samsung LG…

Mobile phones, cells – Android, Samsung, LG, Apple, iPhone, Blackberry, Windows Phone 7 (and 8) BES, and BIS news and how tos

change from samsung voice to text to google voice to text arrg

SOLVED: VIDEO: How To Change Samsung Voice Keyboard to Google Voice Keyboard

In this video, we’ll show you how to change your Samsung voice to text to the Google Voice Keyboard without ever leaving the app! We’ll also show you how to use the Google Voice keyboard to input text into the app. We show you have to change from the Samsung Read more…

By Ian Matthews, 1 monthDecember 20, 2022 ago
Micro SD card C10

SOLVED: SD Card Speed Classes Explained In Simple Terms

Are you confused by all the different codes on an SD Card? All SD memory cards are not created equal. They can only write data at a particular transfer rate and they all have speed rating (aka SD Card Speed Classes) The simple table below will explains SD Card names Read more…

By Ian Matthews, 2 monthsDecember 12, 2022 ago
what is e911 wifi calling

SOLVED: What is WiFi Calling, e911 & the Kite Icon With S in the Middle on Android Cell?

We recently received a question about the diamond shaped kite with “S “in the middle if it. That is the E911 Map icon which lets you know that your cell is configured to send location information to emergency services based on some clever mathematical guesswork. For instance, if your cell Read more…

By Ian Matthews, 6 monthsAugust 12, 2022 ago
How To Power Off Samsung Phone Galaxy S21 S22 S23

SOLVED: How To Power Off Samsung Galaxy S22/S21

To avoid accidental power downs, Samsung has changed the functionality of the power button on their newer phones like the Samsung S22 and S21. Now the power button will power up your Samsung Galaxy, but not power it down. Obviously you will need to power it down from time to Read more…

By Ian Matthews, 6 monthsJuly 23, 2022 ago
Extra Dim Android 12 Samsung S22 settings

SOLVED: Everything You Need To Know about Extra Dim on Android

We recently had a question from a reader named James who had looked at out Complete List of Android Icons and not found an icon on his phones home screen, so we went to work! What is Android Extra Dim? Samsung Extra Dim is a configuration option new to Android Read more…

By Ian Matthews, 7 monthsJuly 13, 2022 ago
Samsung Galaxy S22 Is the Only Upgrade For a Samsung Galaxy S9

SOLVED: VIDEO: Why The Samsung S22 Is The Only Good Upgrade From Galaxy S9

If you have a Samsung Galaxy S9 you already know it was (is?) likely the best cell phone ever made but it just became unsupported and so millions of people will be forced to upgrade.  The question is, what is the best replacement for a Samsung S9?  The answer is Read more…

By Ian Matthews, 8 monthsJune 13, 2022 ago
Add a Shortcut To Your Android Desktop

SOLVED: How To Add a Shortcut To Your Android Desktop

If you live in the modern world, you are going to need to access QR codes, boarding passes and other screenshots and pictures, all the time.  Fumbling through apps and digging through folders is a time consuming, frustrating pain. Fortunately, there is an easy way to add a shortcut to Read more…

By Ian Matthews, 1 yearNovember 24, 2021 ago
How To Determine What An Android Icon Means notifications

SOLVED: How To Determine What An Android Icon Means

Last year we collected all of the Android icons we could find and documented them in The Complete Guide To Icons on Android Devices.  Since then readers have sent us notes and pictures ask us to identify their miscellaneous icons, after which we add them to the master guide of Read more…

By Ian Matthews, 1 yearOctober 20, 2021 ago
comcast x1 - xfinity stream - rogers ignite tv - shaw bluecurve tv - cox contour tv app error

SOLVED: 10 Easy Troubleshooting Steps for Shaw BlueCurve, Rogers Ignite, Comcast Xfinity Stream App

In case you were not already aware Shaw BlueCurve and Rogers Ignite in Canada and Cox Contour and Charter in the United States have licensed Comcast’s X1 platform used for on-demand viewing including the the mobile / browser app.  As such their troubleshooting steps are all the same. While the instructions below Read more…

By Ian Matthews, 1 yearAugust 31, 2021 ago
how apple looks for child porn without looking at your photos

SOLVED: In Simple Terms, How Does Apple Check Your Photos For Child Pornography Without Viewing Your Photos?

In the first half of 2021 Apple announced they would begin checking photos on Apple devices for child pornography and many privacy advocates became concerned that Apple was overreaching.  On August 5th Apple explained the details in highly technical terms that most people can’t understand.  So we decided to simplify Read more…

By Ian Matthews, 1 yearAugust 9, 2021 ago
Microsoft Most Recent Sign In Activity

SOLVED: Worried That Someone Else Is Checking Your Email?

In recent builds of Microsoft Outlook, Microsoft has added a MOST RECENT SIGN IN feature and that is very helpful if you think someone else may have been checking your email. To see the last time someone logged into your email, just click FILE and look at the INFO section Read more…

By Ian Matthews, 1 year ago
mail server settings

SOLVED: Email Server Settings For Common Services

We often need the SMTP email configuration for different services and are tired of searching all over the internet for them.  Here is a list of email server configurations from services you might use (in alphabetic order) APPLE MAIL SERVER SETTINGS Incoming Server:  imap.mail.me.com Incoming Port: IMAP 993 Outgoing Server: Read more…

By Ian Matthews, 2 yearsJuly 22, 2021 ago
What An Android Icon Represents

SOLVED: What Android Icons Mean

About a year ago we started a list of Android Icons and their meaning which we have expanded several times as people like you report new icons. However we recently had a few we could not figure out so we think they are app related and not part of the Read more…

By Ian Matthews, 2 years ago
how to use link sharing on samsung mobile phones

SOLVED: SAVE YOUR MONEY – Use Link Sharing In Text Messages On Samsung Mobile Phones

We explain Googles new RCS (Rich Communication System) and Samsung Link Sharing, both of which will save your mobile phones data plan because they transfer their data through WiFi when it is available. We explain how to turn off link sharing on Samsung phones and we also demonstrate how to Read more…

By Ian Matthews, 2 yearsApril 16, 2021 ago
how to disable do not disturb calls going directly to voicemail - samsung

SOLVED: 10 Reasons Your Mobile Phone Calls Are Going Straight to Voice Mail

Over the years we have created several articles explaining how to figure out what is causing your inbound calls to go directly to voicemail. I have seen these problems on Apple iPhone but most of our experience is with Android devices as that is our standard.  We have seen LG, Read more…

By Ian Matthews, 2 yearsMarch 31, 2021 ago
shaw manage land line voicemail

SOLVED: How To Disable VoiceMail on Shaw Home & Shaw Mobile Services

If you are using communication services from Shaw you might not want the free voice mail service they offer.  Here is how you turn off Shaw Voicemail: How To Disable Shaw Mobile VoiceMail on You Cell: To disable voicemail on your Shaw Mobile account, you have to either: use a Read more…

By Ian Matthews, 2 yearsMarch 31, 2021 ago

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