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    • On Site SupportHARDWARE & SOFTWARE We have found that most customers are tired of the excuses from ICT vendors… “… it’s the softwares fault” “…it’s Dell’s fault”. Fault is not important when you are having problems… getting it fixed is. We typically take end to end responsibily for anything that plugs into the wall, from desktops and laptops, to photocopiers and phone systems… it’s all our problem. Server hardware Server Software (like Exchange, Server 2008, Print Sharing, Sharepoint, Dynamics…) Desktops (from any vendor, IBM/Lenovo, Dell, Toshiba, White box…) Laptops Switches and Firewalls (from any vendor, like Dlink, Cisco, Linksys, FortiNet, Netgear…) Uninteruptable Power Supplies (UPS) network, phone and electrical cabling land line systems (like Nortel, Avaya and Toshiba) photocopiers (like Xerox, Kyocera, Mita, Canon, Toshiba…) cell phones Blackberry’s Blackberry Enterprise Server and even the Apple Mac’s… we handle it all CONTRACT MANAGEMENT & NEGOTIATIONS Many companies simply take the “rack rate” on their purchases and leases.  We are skilled and experienced at managing and renegotiating all sorts of contracts.  Cell contracts will Telus, Bell, Rogers… are often Service contracts with photocopy companies Land Line contracts with Bell, Telus, Rogers, All-stream Evergreen renewals and sooo much more We can reduce your costs and increase…
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Mobile: Android Samsung LG…

Mobile phones, cells – Android, Samsung, LG, Apple, iPhone, Blackberry, Windows Phone 7 (and 8) BES, and BIS news and how tos

mail server settings

SOLVED: Email Server Settings For Common Services

We often need the SMTP email configuration for different services and are tired of searching all over the internet for them.  Here is a list of email server configurations from services you might use (in alphabetic order) APPLE MAIL SERVER SETTINGS Incoming Server:  imap.mail.me.com Incoming Port: IMAP 993 Outgoing Server: Read more…

By Ian Matthews, 2 yearsJuly 22, 2021 ago
What An Android Icon Represents

SOLVED: What Android Icons Mean

About a year ago we started a list of Android Icons and their meaning which we have expanded several times as people like you report new icons. However we recently had a few we could not figure out so we think they are app related and not part of the Read more…

By Ian Matthews, 2 years ago
how to use link sharing on samsung mobile phones

SOLVED: SAVE YOUR MONEY – Use Link Sharing In Text Messages On Samsung Mobile Phones

We explain Googles new RCS (Rich Communication System) and Samsung Link Sharing, both of which will save your mobile phones data plan because they transfer their data through WiFi when it is available. We explain how to turn off link sharing on Samsung phones and we also demonstrate how to Read more…

By Ian Matthews, 2 yearsApril 16, 2021 ago
how to disable do not disturb calls going directly to voicemail - samsung

SOLVED: 10 Reasons Your Mobile Phone Calls Are Going Straight to Voice Mail

Over the years we have created several articles explaining how to figure out what is causing your inbound calls to go directly to voicemail. I have seen these problems on Apple iPhone but most of our experience is with Android devices as that is our standard.  We have seen LG, Read more…

By Ian Matthews, 2 yearsMarch 31, 2021 ago
shaw manage land line voicemail

SOLVED: How To Disable VoiceMail on Shaw Home & Shaw Mobile Services

If you are using communication services from Shaw you might not want the free voice mail service they offer.  Here is how you turn off Shaw Voicemail: How To Disable Shaw Mobile VoiceMail on You Cell: To disable voicemail on your Shaw Mobile account, you have to either: use a Read more…

By Ian Matthews, 2 yearsMarch 31, 2021 ago
google voice to text message

SOLVED: 3 Easy Ways To Send a Text Without A Cell Phone

If you don’t have a mobile phone, or like in my case, you need your cell for something else (like shooting a video) at the same time you need to send a text, you are in luck.  There are 3 simply ways to send a text without using a cell Read more…

By Ian Matthews, 2 yearsFebruary 23, 2021 ago
how to disable text small message popup window on android

SOLVED: How To Disable Popup Text Window on Android Text Messages

If you have an android device you have likely noticed that new inbound text messages have a round head icon appear on top of any program you are currently running, and that when you click that head icon it pops up a small texting window. Here is a video explanation Read more…

By Ian Matthews, 2 yearsFebruary 23, 2021 ago
rcs greyed out small

SOLVED: Rich Communication Settings Greyed Out Disabled

If you have an Android device, you likely have notice the enhanced texting capabilities that were widely released in 2020.  These new features, like: deliver confirmation attachments sending/receiving through WiFi larger attachment sizes (i.e. 10MB!) … are named Rich Communication Settings (RCS) and detailed in our article: The Top 10 Read more…

By Ian Matthews, 2 yearsFebruary 23, 2021 ago
How to Make a YouTube Short From the Mobile App

SOLVED: Everything You Need To Know About YouTube Shorts

What Is YouTube Shorts? YouTube Shorts is a new service from YouTube, launched in September 2020, that is intended to compete with TikTok.   They are just short videos that viewers can endlessly scroll through in a feed. Where Are YouTube Shorts Available? If you are in most parts of the Read more…

By Ian Matthews, 2 yearsJanuary 19, 2021 ago
fix voice to text keyboard samsung galaxy S9 s20 S20FE S8 fan edition

SOLVED: How To Fix Samsung Galaxy Voice Text Bad Quality

Does your voice to text not work like it used to? We found that recent updates to our Samsung Galaxy S9 S10 S20 and S20FE‘s are switched to the Samsung voice keyboard. Typing with your voice used to be easy, accurate, fast and used to learn from its mistakes. The Read more…

By Ian Matthews, 2 yearsDecember 28, 2020 ago
amazfit band 5 change your shortcuts icons order

SOLVED: How To Change the Layout on an Amazfit Band 5 Fitness Tracker

This is part of a larger series on the Amazfit Band 5 .  In this video we explain how to change the order of the icons and shortcuts on an AmazFit Band 5.  These are the same instructions as for a Mi Band 5 or an Honor Band because they Read more…

By Ian Matthews, 2 yearsDecember 19, 2020 ago
amazfit band 5 gold or garbage - two week review

SOLVED: Amazfit Band 5 Gold or Garbage? 2 Week Review

We needed by corporate Christmas presents and decided that it was enough of the chocolate and wine baskets.  It is time to encourage some healthly living.  Given the currently work-at-home requirements many of us have, our staff decided that a fitness bands / watches would be the best category.  After Read more…

By Ian Matthews, 2 yearsDecember 5, 2020 ago
Microsoft Lists vs ToDo vs Planner vs Project Whats the Difference

SOLVED: Microsoft Lists vs ToDo vs Planner vs Project Whats the Difference?

If you are a Microsoft 365 user you know there has been an explosion of new apps including three that plan things todo in lists (see what I did there!).  There are definitely similarities between the products but they each have different use cases. Lets start with the similarities. What Read more…

By Ian Matthews, 3 yearsNovember 27, 2020 ago
Change Strength -- Alert Vibration Pattern on AmazFit Band 5

SOLVED: How To Configure Advanced Settings on AmazFit Band 5

If you have an AmazFit Band 5, there are several buried settings you are likely to want to change.  Here are the top 10 advanced setting we think most consumers will want to modify: 1 – How To Change Watch Faces on AmazFit 5 Swipe up or down on the Read more…

By Ian Matthews, 3 yearsNovember 20, 2020 ago
Amazfit Band 5 Unboxing Setup and Review pai alexa band colors white

SOLVED: Amazfit Band 5 Unboxing Setup & Review Video: From Alexa to PAI This Has It All

We unbox, setup and provide complete review of the AmazFit Band 5.  We discuss everything from Alexa, to AI used for heart heath monitoring, to the parent company (Huami) privacy risks

By Ian Matthews, 3 yearsNovember 20, 2020 ago
Fitness Tracker Band Evaluation Feature Comparison-band5

SOLVED: A Complete Comparison of Fitness Tracking Bands Under $175

We were interested in sourcing a few fitness tracking bands for staff Christmas presents, corporate client give-aways and our personal use.  Nearly all of our staff have used some sort of tracker in the past so we had some considerable experience with them but no one had bought a new Read more…

By Ian Matthews, 3 yearsNovember 7, 2020 ago

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