Help with Microsoft 365 Apps, (formerly Office 365), Microsoft Azure or Clould issues like hosting (formerly office365-hosting)
After working on a file for a few months I found this message: Office365 Sorry, We Couldn’t Open <FILE NAME> Word Excel PowerPoint The error did not appear when trying to open the file using the Word WebApp, but did appear when trying to open the file using the full Read more…
Are you annoyed by having email go into your junk mail folder that you don’t want to go into your junk mail folder? In this video we show you have to easily manage white list email addresses and black list email addresses in Outlook. Control what goes into your spam Read more…
Every email has a mail header which contains routing, source, destination and validation information. If you are trying to troubleshoot an email message you need to understand the message header. To see the mail header: DOUBLE click on a message in Outlook so that it opens in a separate window Read more…
Microsoft, Google, Yahoo, Apple and others are not going to provide details on how their algorithms determine what is and what is not spam. What they will do is provide generalized explanations and allow email administrators (like www.URTech.ca staff) to see various “switches” and thresholds for categories. From these we Read more…
If you work with Microsoft Azure cloud services you will run into Azure Locks at some point. Azure locks can really mess up your maintenance plans and limit what staff can do. If you are new to Azure, watch our Azure From Zero To Hero In 1 Hour Tutorial. We Read more…
Azure Soft Delete a way to protect backup data from accidental or malicious deletion. Put simply, if you delete something like a Virtual Machine. It will be kept in Soft Delete for 14 days. You can think of Soft Delete as self emptying recycle bin. Soft Delete is on by Read more…
In today’s high tech world we are all inundated with acronyms but in the new world of cloud technologies so many of the acronyms sound the same. We have covered PaaS, IaaS, SaaS in several other articles in the past but this one is designed for non-techs. This is part Read more…
If you are new to licensing Microsoft products you are no doubt overwhelmed by the similarity of names Microsoft uses for its cloud products. In someway all of these relate to what the industry calls VDI or Virtual Desktop Infrastructure and we have creates a free 30 minute “Zero to Read more…
If a user is receiving a 550 5.7.520 email bounce relating to External Forwarding. The problem is likely related to the default Microsoft Office 365 Exchange Online Exchange Online Protection Anti Spam filters. Delivery has failed to these recipients or groups: <User> (<user email>) Your message wasn’t delivered because the Read more…
Sometime you have to work with large lists in Excel and you need to know if some specific text is in any of the cells. In this video we explore Microsoft Excel “Functions” to have it search the cells for you. Specifically, we explain and demonstrate the FIND and COUNTIF Read more…
In this video we explain and demonstrate how to setup a quarantine email notification in Microsoft 365 Exchange Online. This is the second of our two part series on setting up the email quarantine in Microsoft 365 Exchange Online. In the first segment we explain the step by step process Read more…
In this short video we explain and demonstrate how to whitelist email domains or specific senders or email that contains some specific text in Microsoft 365 Exchange Online: The commands used in this Microsoft365 / Office365 safe senders video are: A message header > includes any of these words > Read more…
We are all so busy it is easy to not notice new features that will make our lives easier. Here is a short explanation of just 8 improvements to Microsoft Teams that I think you will find value in: Teams Co-organizer Meeting Role added. “(Co-organizers are) …granted most of the Read more…
We explain and demonstrate all aspects of SharePoint Online and start by assuming you know very little about SharePoint. By the time your are done watching, you should know: What Is SharePoint How To Use SharePoint How to Administer SharePoint This is a complete starter SharePoint tutorial. Introduction 0:00 SharePoint Read more…
In recent builds of Microsoft Outlook, Microsoft has added a MOST RECENT SIGN IN feature and that is very helpful if you think someone else may have been checking your email. To see the last time someone logged into your email, just click FILE and look at the INFO section Read more…
Historically you have needed to create an email signature in Outlook on every device you used, but now Microsoft has starting rolling out roaming signatures: We are running the prerelease versions of Outlook so the exact text may change for you but as you can see in the screenshot above, Read more…