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    • On Site SupportHARDWARE & SOFTWARE We have found that most customers are tired of the excuses from ICT vendors… “… it’s the softwares fault” “…it’s Dell’s fault”. Fault is not important when you are having problems… getting it fixed is. We typically take end to end responsibily for anything that plugs into the wall, from desktops and laptops, to photocopiers and phone systems… it’s all our problem. Server hardware Server Software (like Exchange, Server 2008, Print Sharing, Sharepoint, Dynamics…) Desktops (from any vendor, IBM/Lenovo, Dell, Toshiba, White box…) Laptops Switches and Firewalls (from any vendor, like Dlink, Cisco, Linksys, FortiNet, Netgear…) Uninteruptable Power Supplies (UPS) network, phone and electrical cabling land line systems (like Nortel, Avaya and Toshiba) photocopiers (like Xerox, Kyocera, Mita, Canon, Toshiba…) cell phones Blackberry’s Blackberry Enterprise Server and even the Apple Mac’s… we handle it all CONTRACT MANAGEMENT & NEGOTIATIONS Many companies simply take the “rack rate” on their purchases and leases.  We are skilled and experienced at managing and renegotiating all sorts of contracts.  Cell contracts will Telus, Bell, Rogers… are often Service contracts with photocopy companies Land Line contracts with Bell, Telus, Rogers, All-stream Evergreen renewals and sooo much more We can reduce your costs and increase…
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Microsoft 365 Apps, Azure & Cloud

Help with Microsoft 365 Apps, (formerly Office 365), Microsoft Azure or Clould issues like hosting (formerly office365-hosting)

STEP BY STEP Register Domain & Setup On Microsoft 365 Email

SOLVED: VIDEO: Step By Step Register a Domain & Setup Up on Office Microsoft 365 Email

In this video we demonstrate how to register a domain and connect it to Microsoft 365 Email (formerly Office 365 Email).  We show the domain purchase process, the domain validation process, how to setup new accounts in Microsoft 365, how to add aliases using Microsoft 365 Exchange Online and how Read more…

By Ian Matthews, 11 monthsJuly 13, 2021 ago
microsoft 365 apps channels explained

SOLVED: All 6 Microsoft 365 Apps Channels Explained In Simple Terms

Office 365 Apps were rebranded as Microsoft 365 Apps a few months ago and new release channels were also made available.  We have a full explanation of how to change between Microsoft 365 Apps Channels HERE but many people are confused now that there are six to choose from. In Read more…

By Ian Matthews, 11 monthsJuly 8, 2021 ago
change microsoft 365 office apps channels in Windows 11 using Windows Terminal

SOLVED: How To Change Microsoft 365 Apps Channels

Microsoft recently added new channels to Microsoft 365 Apps (formerly Office 365) and renamed the old channels New Name Channel Code Previous Names Beta Channel BetaChannel Insider, Insider Fast, Monthly Current Channel (Preview) CurrentPreview Monthly Channel (Targeted), Targeted, Insiders, Slow, Preview Current Channel Current Monthly Channel, Monthly, Deferred Monthly Enterprise Channel Read more…

By Ian Matthews, 11 monthsJuly 8, 2021 ago
How To Use the Microsoft Whiteboard in Teams, the Cloud and Desktop

SOLVED: How To Use the Microsoft Whiteboard in Teams, the Cloud & Desktop

If you have ever needed a creative space to work you likely have tried a whiteboard or at least a flip chart.  The problem is with remote workers, they can’t easily see your whiteboard or flipcharts so what to do? Well, Microsoft has had a whiteboard app for years but Read more…

By Ian Matthews, 1 yearMay 10, 2021 ago
Easily Request Files URTECH

SOLVED: VIDEO: How To Use OneDrive To Request Files From Outside Your Company

Do you need a drop box, a place where people from outside of your company upload files but can’t see the other files that are already there?   Things like having forms sent in from field staff or invoices being sent from in vendors are great examples of where you might Read more…

By Ian Matthews, 1 yearMarch 22, 2021 ago
PHP Warning in file functions_acp.php on line 65 ob_start output handler ob_gzhandler conflicts with zlib output compression

SOLVED: phpBB GZHANDLER Compression Error

If you have a phpBB forum you may see a php warning: [phpBB Debug] PHP Warning: in file [ROOT]/includes/functions_acp.php on line 65: ob_start(): output handler ‘ob_gzhandler’ conflicts with ‘zlib output compression’ This is simply informing you that some other system is already compressing (‘zip’) your files  and so the phpBB Read more…

By Ian Matthews, 1 yearMarch 15, 2021 ago
holoportation explained

SOLVED: What is Holoportation & How Is It Different From Augmented Reality, Mixed Reality and Microsoft Mesh

Holoporation is something that blows people away when they see that it is no longer science fiction, but to explain it we need some brief background on Virtual Reality (VR),  Augmented Reality (AR) and Mixed Reality (MR). Here is the video version of this article:   What is Virtual Reality Read more…

By Ian Matthews, 1 yearMarch 8, 2021 ago
download new Google adsense ads txt file

SOLVED: How To Download Ads.txt from Google AdSense When One Already Exists

If you need to make changes to your ADS.TXT file and need to start again, you may want to download a fresh copy from Google AdSense.  In our case, we cut back on the number of advertising partners we had and wanted to remove any dead links.  We now use Read more…

By Ian Matthews, 1 yearFebruary 18, 2021 ago
https://www.microsoft.com/en-us/account/authenticator

SOLVED: VIDEO: Step by Step Setup Office 365 MFA (Two Factor Authentication) Using the Microsoft Authenticator App

If you want to tighten up the security on your Office 365 access, the easiest and cheapest way to do it is by requiring two factor authentication (2FA) using the Microsoft Authenticator App. Microsoft multifactor authentication requires users to enter a username and password along with confirming their identity using Read more…

By Ian Matthews, 1 yearFebruary 15, 2021 ago
step by step share onedive files and folders securely

SOLVED: Step By Step Setup OneDrive To Share Files & Folders Securely

We are often asked about how small offices, home offices and even medium sized businesses can avoid the high cost of on-premise file servers, by sharing files and folders with Microsoft OneDrive.  After all, it seems like nearly all small businesses run on Microsoft Office 365 OneDrive (aka Microsoft 365 Read more…

By Ian Matthews, 1 yearFebruary 15, 2021 ago
yubikey nitrokey inside smart card chip

SOLVED: What is Two Factor Authentication, In Simple Terms?

Put simply two factor authentication is a requirement to prove who you are twice, before being allowed access. The most common use of two factor authentication with your bank because you have two factors: Your bank – debit – credit card is something you HAVE Your PIN number is something Read more…

By Ian Matthews, 1 year ago
how to find out how many Microsoft Office 365 license I have and who is using them

SOLVED: How Many Microsoft Office 365 Licenses Do I Have & Who Is Using Them?

We recently had a client ask how to quickly determine who their Microsoft Office 365 licenses were assigned to and how many spares they might have. Click to Expand Screenshot Below Fortunately this is easy to figure out: Sign into portal.office.com  click on the ADMIN icon (cog) on the left Read more…

By Ian Matthews, 1 yearFebruary 10, 2021 ago
bbpress free wordpress forum - install configure and customize in 15 minutes

SOLVED: Install, Configure & Customize bbPress WordPress Forum in 15 Minutes

We needed to convert a website we had given up on last year, to a forum and so we worked through an evaluation fo several different products before settling on bbPress, the free forum for WordPress. The video discusses: bbPress, BuddyPress, phpBB and other Forum tools that can be used Read more…

By Ian Matthews, 1 yearFebruary 4, 2021 ago
Quick OneDrive Setup and Limitations

SOLVED: Quick OneDrive Setup & Limitations Video

In this short OneDrive tutorial, we explain and demonstrate how to use OneDrive then start and configure OneDrive to connect to your Office 365 storage space. What File Names and Extensions Cannot Be Used with OneDrive? This list changes periodically as Microsoft is constantly improving the OneDrive service.  However as Read more…

By Ian Matthews, 1 yearFebruary 2, 2021 ago
files synced to onedrive keep reappearing after deletion

SOLVED: Files Synced to OneDrive Keep Reappearing After Deletion

If you have files or folders that you delete on your desktop and they magically reappear at a later date, the problem may be with OneDrive. There are several explanations for this.  The most intriguing is that if multiple people having access to the files/folders in question one of them Read more…

By Ian Matthews, 1 yearJanuary 29, 2021 ago
missing thumbnails on homepage from hestia theme

SOLVED: Missing Thumbnail Images on Homepage Using WordPress Hestia Theme

If your WordPress site is not showing the thumbnails, like this image we might have the fix for you: In our case we were using the Hestia Pro WordPress theme and you are using Webcraftic Robin image Optimizer.  After working with the fin people at Hestia support and playing around Read more…

By Ian Matthews, 1 year ago

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