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Microsoft 365 Apps, Azure & Cloud

Help with Microsoft 365 Apps, (formerly Office 365), Microsoft Azure or Clould issues like hosting (formerly office365-hosting)

attempting to reconnect copilot in edge

SOLVED: CoPilot Attempting to Reconnect

If you’re used to working with Microsoft CoPilot in the Microsoft Edge browser you may. It respond with Attempting to Reconnect… and then having nothing happen. This can be very frustrating but there is very easy fix. To clear the ATTEMPTING TO RECONNECT error, simple surf to either: As soon Read more…

By Ian Matthews, 4 monthsJanuary 10, 2025 ago
two M365 subscriptions

SOLVED: How To Remove 1 of 2 M365 Accounts

We do a lot of work with our clients remotely and often end up using their Microsoft 365 licenses temporarily to access their data or systems. As you can see in the screenshot below I had a situation in which my clients Microsoft 365 Apps For Enterprise stayed connected after Read more…

By Ian Matthews, 5 monthsDecember 12, 2024 ago
action pack vs partner pack

SOLVED: Partner Launch Benefits vs Microsoft Action Pack

If you are a Microsoft partner you will probably have become aware that in January the Microsoft Action Pack that has been around for the better part of two decades is going away. There are several options but for most small partners the replacement is called the Partner Launch Benefits Read more…

By Ian Matthews, 5 monthsNovember 28, 2024 ago
downgrading onedrive license

SOLVED: M365 Downgrading – Impact on 3TB OneDrive Accounts Downgraded 1TB Max License?

In January 2025, Microsoft is retiring the Microsoft Action Pack (MAPs) package for Partners like Up & Running, and the replacement is named Partner Launch Benefits. Both are similar but the M365 license in the Action Pack is an “E3” which offers unlimited OneDrive space (although it defaults to 1TB Read more…

By Ian Matthews, 5 monthsNovember 28, 2024 ago
mastering seo

SOLVED: A Simple Guide to Dominate Search Engine Rankings

In today’s digital landscape, mastering search engine optimization (SEO) is essential for businesses looking to enhance their online presence. Effective SEO strategies not only improve your visibility on search engines but also drive organic traffic to your website, ultimately leading to increased conversions. This comprehensive guide will explore key elements Read more…

By Ian Matthews, 6 monthsNovember 26, 2024 ago
IaaSVmProvider

SOLVED: What Is IaaSVmProvider Service?

We recently detailed the top 100 Windows Services because our technicians frequently need to know where they came from, what the default user is, and what those services really do. However, the IaaSVmProvider service did not make that list and it has come up a few times in meetings, so Read more…

By Ian Matthews, 6 monthsNovember 20, 2024 ago
how to deactivate a users M365 activation

SOLVED: How To Deactivate A Microsoft Office 365 Activation

Microsoft Office 365 licenses allow each user to install M365 on up to 5 different devices. So the question arises what happens when you have your 6th device? The answer is you will get error messages and the solution is to deactivate one of your Microsoft 365 activations to make Read more…

By Ian Matthews, 6 monthsNovember 8, 2024 ago
mabs and shadow copies

SOLVED: MABService vs MABServer & How It Affects VSS Shadow Copies

We recently created a video on how to easily setup and operate MABS in which we explained the difference between Microsoft Data Protection Manager, Microsoft Azure Backup Service and the Microsoft Azure Backup Server (both confusingly accroymed MABS). Part of that video was created for a client who was having Read more…

By Ian Matthews, 6 monthsNovember 7, 2024 ago
how to reactivate a device computer in Azure that was deactivated in M365

SOLVED: How To Enable A Device After A User Disables It In M365

On the weekend we had a customer who was trying to remove one of their Microsoft Office 365 activations (which we have instructions for here), but instead they deactivating their laptop completely: They user disabled their computer by: To undo this mistake and administrator needs to reenable the device by: Read more…

By Ian Matthews, 6 monthsNovember 7, 2024 ago
MABS Azure Backup Tutorial

SOLVED: VIDEO: Master Azure Backup with MABS: Easy Step-by-Step Tutorial

This video is a comprehensive tutorial on using Microsoft Azure Backup Service (MABS) to back up virtual and physical machines to the Azure Cloud. It starts by explaining the different backup services available, including Microsoft Azure Backup Server and Microsoft Data Protection Server, and then focuses on setting up MABS. Read more…

By Ian Matthews, 7 monthsOctober 24, 2024 ago
how to share your outlook calendar with someone

SOLVED: How To Share Your Outlook Calendar With Someone Else

Sharing your Outlook calendar with someone else is a straightforward process. In fact, you can easily share your Outlook calendar with someone outside of your organization. Here are the steps to do it: The recipient will receive an email with a link to view your calendar. They can accept the Read more…

By Ian Matthews, 7 monthsOctober 16, 2024 ago
script to take azure snapshot of single vm with all disks

SOLVED: Easy Script To Take a Snapshot of All Disks On a Single Azure VM

We have several articles on how to create snapshot for various Azure scenarios including: It used to be that take it a snapshot of a virtual machine’s hard disks via the azure gui caused the virtual machines to power down for just a moment and then power back up as Read more…

By Ian Matthews, 9 monthsAugust 24, 2024 ago
azure multi-factor authentication server eol

SOLVED: What To Do About Azure Multi-Factor Authentication Server Being Depreciated Sept 30 2024

Many companies have been notified that the Azure Multifactor authentication server is being retired and for the vast majority of those companies there is absolutely nothing they should do, because they are not using it. Azure Multi-Factor Authentication Server will be deprecated 30 September 2024 Beginning September 30, 2024, Azure Read more…

By Ian Matthews, 9 monthsAugust 1, 2024 ago
fix powershell mfa popup we can't sign you in javascript is required to sign in trusted sites

SOLVED: PowerShell MFA Popup ‘We can’t sign you in. Javascript is required to sign in’

If you are seeing this message when working on a PowerShell script that is trying to connect to a Microsoft service requiring MFA (multi factor authentication), you may notice that the window is actually Internet Explorer: The solution is to set all of the Microsoft pages to be Trusted Sites Read more…

By Ian Matthews, 9 monthsJuly 31, 2024 ago
script to delete snapsnots from all subscriptions and resource groups

SOLVED: PowerShell Script To Create VM Snapshots From ALL Azure Subscriptions and Resource Groups

Feb 20 2025 REPLACED WITH: Script To Snapshot VM’s From ALL Azure Subscriptions & Resource Groups We have a very popular article titled “SOLVED: PowerShell Script To Create VM Snapshots In Azure“. However, it doesn’t address larger clients who have multiple subscriptions. This article will give you script you need Read more…

By Khalid Abdullahi, 10 monthsJuly 26, 2024 ago
add change owner view results of ms forms

SOLVED: Can a M365 Admin View Results of a User’s Microsoft Form?

It is not possible to add a user to an existing M365 Form if you are not the owner of that Form. Even an Azure/M365 Global Administrator cannot make the change. I knew this was the case a few years ago when FORMS was initially released but were shocked to Read more…

By Ian Matthews, 10 monthsJuly 25, 2024 ago

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