SOLVED: What Browsers Do Microsoft 365 Apps (Word, Excel, Outlook…) Support?

Below is the most current list of supported browsers for opening and editing Microsoft 365 Apps (formerly Office 365 webapps) like PowerPoint, Word, Excel, Outlook, Teams and more. We offer a free 30 day trial of Office 365 for up to 25 users directly from Microsoft HERE. Windows 10: Google Chrome Internet Explorer 11 IE11 stops being supported for O365 Apps August 17 2021 IE11 stops working with MS Teams November 30, 2020 Microsoft Edge…

SOLVED: Windows 10 Hard Drive Partitions Explained In Simple Terms

A disk “partition” is just a logical slice of a hard drive.  Logical means that you still only have a single drive but it is virtually cut into pieces so that if one partition has a problem, the whole disk will not fail. Let’s look at each of the different partitions you are likely to see on a hard drive running Windows 10 or Windows Server: 1- What is the RECOVERY Partition? The Recovery Partition…

SOLVED: 4 Easy Commands To Query Information From Remote Computers

If you are a system administrator or even a desktop support person, finding out information on a remote users computer is something you need to know how to do.  Fortunately, Microsoft has made quite a number of commands easy to use. Here are some of the remote commands we use frequently.  Just right click on the START button and select POWERSHELL as an Administrator that has permission to the remote computer and try these short…

SOLVED: What is an Active Directory Kerberos Golden Ticket & How Can It Be Easily Reset

WHAT IS KERBEROS AUTHENTICATION IN WINDOWS? Microsoft Windows Active Directory has a few fundamental core components that everything else is built upon.  One of those is the main Kerberos key.  The KRBTGT (Kerberos Ticket Generating Ticket Account) user account (take a look in ADUC > USERS… it is there), is used to encrypt and digitally sign all Kerberos tickets… which is ALL of the users and ALL of the devices. “…Kerberos is an authentication protocol…

SOLVED: The Complete Guide to Installing & Using Defender Application Guard with Chromium Edge, Google Chrome or Firefox Browsers

WHAT IS DEFENDER APPLICATION GUARD: Application Guard is a fantastic option to run programs in a very secure space that is separated from the host operating system, thereby eliminating many potential hacks.  For instance if you ran the WannaCry cryptolocker program from a website running with Application Guard, it would fail to encrypt your hard drive. HISTORY: Microsoft introduced Windows Defender Application Guard (WDAG) in September 2016 and renamed it Microsoft Defender Application Guard (MDAG)…

SOLVED: How Does Microsoft Windows Defender Application Guard Work?

Microsoft Windows Defender Application Guard was developed because so many tools were “sandboxing” that hackers were spending more and more time going under the security by attacking the operating system Kernel. Application Guard operates as JUST less than a full virtual machine in something called a HyperV Container.  These containers do NOT require Hyper-V to be installed but do require virtualization to be enabled in your computers BIOS. The slides below explain much of the…

SOLVED: 6 Ways Type a \ Backslash on a British PC with a US Keyboard

If you are connecting to a computer to a PC configured with the language set to ENGLISH (UNITED KINGDOM), but you have ENGLISH (UNITED STATES) keyboard you will have some problems typing typical admin commands incluing the backslash. Fortunately there are four easy ways to generate a \ with a US keyboard on a UK language PC: Hold down the ALT key to the RIGHT of the spacebar and press the backslash key (i.e right…

SOLVED: Limited Touch Support OR Touching One Screen Moves Pointer On Second Touch Screen

A few years ago we wrote The Ultimate Guide To Fix Touch Screen Problems in Windows 10 after struggling to fix several touch screen problems.  Today we are going to dive into two of the details a bit more. We see a Dell Inspiron 5477 All In One with touch screen: showing LIMITED TOUCH SUPPORT and we have an Acer T231H touch screen connected a that Dell but touches on it actually take place on…

SOLVED: VIDEO: Setup a File Share in the Microsoft Azure Cloud Map a Drive Letter, Use Azure Storage Explorer & Azure File Sync

We created this video to provide a full walk through of creating a drive letter mappable network share from Microsoft Azure to your computer. 02:35 Create a STORAGE GROUP 11:20 Create a SHARE 13:30 Access the share by Mapping a Drive Letter 16:50 Access the share using portal.azure.com 17:15 Access the share using Azure Storage Explorer 19:30 Access the share using Azure File Sync (your on-prem servers!) If you want to use NTFS permissions on…

SOLVED: Okta – Your Passcode Doesn’t Match Our Records OR Failed to Send Push Authentication

If you are using Okta Verify for multifactor authentication you may see either: Your Passcode Doesn’t Match Our Records, when using the ENTER CODE option Failed to Send Push Authentication, when using the SEND PUSH option The problem is most likely the clocks are not synchronized.  There are three clocks to consider: Your cell phone Generally you will want to set your cell phone to sync automatically to your cell service providers clocks which will…

SOLVED: How To Easily Reset Cortana

We have an article from 2016 that explains how to reset Microsoft Cortana using PowerShell, but we see that under Windows 10 2004 (April 2020) that the APPX package has been moved and Microsoft has added new functionality to the GUI.  If you want to reset Cortana now, it is easy: Right click on the START button Select APPS AND FEATURES Find CORTANA Click ADVANCED OPTIONS Scroll down and click either the REPAIR or RESET…

SOLVED: How To Configure Chromium Edge IE Compatibility Mode

If you are trying to get rid of Internet Explorer inside your organization, you likely will want to use the new Microsoft Edge (aka. Chromium Edge and CrEdge).  The problem is that there are some features inside IE that most companies still can’t live without due to incompatibility.  The solution is to set Edge to run Internet Explorer in the background for just those sites.  This is called compatibility mode and it is not near…

SOLVED: VIDEO: Windows Sandbox Complete Explanation, Configuration & Demonstration

We explain what the Windows Sandbox is, how to install it, how to enable CPU virtualization in the BIOS, configuration, scripting and more: The scripted Windows Sandbox configuration file sample: <Configuration> <VGpu>Disable</VGpu> <Networking>Disable</Networking> <MappedFolders> <MappedFolder> <HostFolder>C:\OddBallStuff</HostFolder> <ReadOnly>true</ReadOnly> </MappedFolder> </MappedFolders> <LogonCommand> <Command>explorer.exe</Command> </LogonCommand> </Configuration> For more details on the scripting read THIS article from Microsoft. If you need to know which key to press to access your computers BIOS on before boot up read THIS article

FREE VIDEO: Learn Microsoft Azure In 1 Hour Boot Camp

If you are new to Microsoft Azure and want a crash course, we have what you are looking for.  Azure is a giant product from Microsoft that can be used for storing files, databases, security configurations and virtual machines.  So to get you started we created a free 6 part video with a total run time of 50 minutes that demonstrates all of the steps required to set up a Windows Server 2019 Domain Controller,…