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    • On Site SupportHARDWARE & SOFTWARE We have found that most customers are tired of the excuses from ICT vendors… “… it’s the softwares fault” “…it’s Dell’s fault”. Fault is not important when you are having problems… getting it fixed is. We typically take end to end responsibily for anything that plugs into the wall, from desktops and laptops, to photocopiers and phone systems… it’s all our problem. Server hardware Server Software (like Exchange, Server 2008, Print Sharing, Sharepoint, Dynamics…) Desktops (from any vendor, IBM/Lenovo, Dell, Toshiba, White box…) Laptops Switches and Firewalls (from any vendor, like Dlink, Cisco, Linksys, FortiNet, Netgear…) Uninteruptable Power Supplies (UPS) network, phone and electrical cabling land line systems (like Nortel, Avaya and Toshiba) photocopiers (like Xerox, Kyocera, Mita, Canon, Toshiba…) cell phones Blackberry’s Blackberry Enterprise Server and even the Apple Mac’s… we handle it all CONTRACT MANAGEMENT & NEGOTIATIONS Many companies simply take the “rack rate” on their purchases and leases.  We are skilled and experienced at managing and renegotiating all sorts of contracts.  Cell contracts will Telus, Bell, Rogers… are often Service contracts with photocopy companies Land Line contracts with Bell, Telus, Rogers, All-stream Evergreen renewals and sooo much more We can reduce your costs and increase…
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Windows 10 8 7 Vista & XP

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step by step share onedive files and folders securely

SOLVED: Step By Step Setup OneDrive To Share Files & Folders Securely

We are often asked about how small offices, home offices and even medium sized businesses can avoid the high cost of on-premise file servers, by sharing files and folders with Microsoft OneDrive.  After all, it seems like nearly all small businesses run on Microsoft Office 365 OneDrive (aka Microsoft 365 Read more…

By Ian Matthews, 3 weeks2 weeks ago
microsoft velocity architechture in simple terms

SOLVED: What is Microsoft Xbox Velocity Architecture In Simple Terms?

Microsoft Xbox Velocity Architecture is a new hardware and software platform to make the XBox Series X today and PC’s in the near future run dramatically faster using commodity components. There are four building blocks of Velocity Architecture which are easy to understand. Here is our video explanation of the Read more…

By Ian Matthews, 1 month4 weeks ago
SOLVED: Is ThatSuiteMoney.ca A Scam or Real?

SOLVED: Is ThatSuiteMoney.ca A Scam or Real?

If you have seen the That Suite Money commercials, it seems too good to be true.  Just sign up and get $250. Here are the two videos we produced based on this article: The style of the commercial reminds us of the old Canadian House Hippo campaign which tells Canadians Read more…

By Ian Matthews, 2 months3 weeks ago
SOLVED: How To Start & Use the Windows Emoji Icon Keyboard

SOLVED: How To Start & Use the Windows Emoji Icon Keyboard

Microsoft has been working hard to bring Windows features to cell phones and cell phone features to Windows.  One of those cool improvements is the Windows emoji keyboard. This little known function in Windows 10 allows you to just click to add your favorite icons to ANY text window.  The Read more…

By Ian Matthews, 2 months2 months ago
uninstall mcafee sophos eset norton kaspersky antivirus

SOLVED: How to Remove AntiVirus Software That is Stuck

If you have security software that you can not uninstall using the normal methods like ADD/REMOVE PROGRAMS there are several ways to succeed. 1 – Uninstall AV Using Command Line Script: Most software companies, especially those with enterprise / corporate products, have an easy way to uninstall their products using Read more…

By Ian Matthews, 2 months3 weeks ago
edge chromium - top 10 new features you should be using

SOLVED: Video: Top 10 Microsoft Edge Features You Should Be Using

In this video we explore the 10 features in the Microsoft Edge Chrome based browser that you should be using but probably aren’t. We cover: Immersive Mode with Read Outloud PDF Markup Reopen Closed Tabs Home Page Daily News 9 Dot App Selector for Office365 Apps Coupons & Competitor Pricing Read more…

By Ian Matthews, 3 months ago
Driver Store Explorer free program to automatically find and delete old driver files

SOLVED: How To Easily Remove Old Driver Files From Windows

Unless you are  very new to using Windows, you will know that Microsoft has made enormous strides in driver management over the decades.  The Driver Roll Back feature has saved our butts a few times.  However, there is still one area that is seriously lacking and that is the removal Read more…

By Ian Matthews, 4 months4 months ago
Install Print Management Console

SOLVED: How To Completely Remove & Reset Your Windows 10 Print Subsystems

If you are having problems with your printers or queues, there are several steps to take to clear the system and we will go through them in order of easiest to most difficult: 1 – Easy Print Resets Click START and type PRINTERS Click on the printer you want to Read more…

By Ian Matthews, 4 months4 months ago
ole error code 0x80040006a invalid clipboard format

Invalid Clipboard Format Error Partially Solved

We wrote our own bookkeeping software in Visual FoxPro many years ago and several weeks ago we found that when we print we receive OLE ERROR CODE 0X8004006a: Invalid Clipboard Format and the system outputs a blank page. The problem occurs with soft printers like the MICROSOFT PRINT TO PDF Read more…

By Ian Matthews, 4 months4 months ago
how to stop skype from automatically starting

SOLVED: How To Stop Skype From Automatically Starting

It seems that every few years we have to create a new cookbook of how to stop Skype from starting up automatically at login.  This is definitely a frustrating situation as Microsoft knows better than most they should not force software on users.  Today the problem is that there are Read more…

By Ian Matthews, 4 months ago
old bios vs new uefi - which would you rather use

SOLVED: In Simple Terms, What Do The Advanced Settings In A BIOS Do?

What is BIOS? BIOS is the acronym for Basic Input Output System.  A BIOS is the firmware (meaning that it is changable code stored in a physical chip) that tells the operating system SOFTware what the physical HARDware is capable of.  Without a UEFI / BIOS, Windows, Linux, Android, MacOS, Read more…

By Ian Matthews, 4 months ago
what is an Intel Compute Stick

SOLVED: What is An Intel Compute Stick & What Can You Do With It?

Netbooks! Remember them?  Well Intel does and they have stripped out the screen, keyboard and miniaturized the balance of parts into a USB sized stick that plugs directly into an HDMI port.  They preloaded Windows 10 onto very slow SSD with a small amount of RAM and are charging between Read more…

By Ian Matthews, 4 months4 months ago
Intel Compute Stick Terryza W5 Pro

VIDEO: SOLVED: Intel Compute Stick Terryza W5 T5 Pro Unboxing Setup Benchmarking & Review

If you need a small PC to handle small tasks, like digital signage or extreme portability the Intel Compute Stick is something to consider. This tiny USB dongle sized all in one computer has 4GB of RAM, a real 4 Core Intel Atom CPU, 64GB SSD, WiFi, Bluetooth, 2 USB Read more…

By Ian Matthews, 4 months4 months ago
hacker shadow green binary numbers - pdos

SOLVED: What is a Permanent Denial of Service (PDoS) Attack In Simple Terms?

Put simply, a Permanent Denial of Service (aka PDoS) attack is a hack that intentionally causes physical damage to a device.   WHY WOULD SOMEONE PDoS? DoS stands for “Denial of Service” and usually that means an attacker wants to temporarily block access to your system so they can extract Read more…

By Ian Matthews, 5 months3 weeks ago
what is a progressive web app pwa

SOLVED: What is a Progressive Web App (PWA) In Simple Terms?

Put in its simplest terms, a Progressive Web App (PWA) is just a web site that can function offline. The idea is that modern web browsers like Microsoft Edge and Google Chrome now have built in enough functionality that “real” apps you would previously have downloaded and installed from the Read more…

By Ian Matthews, 5 months3 weeks ago
fix Windows Explorer Does Not Show User Profile Name in C USERS

SOLVED: Windows File Explorer Does Not Show User Profile Name in C:\USERS

Since the last Windows 10 upgrade one of our staff noticed that Windows File Explorer did not show their profile path (We are always on beta’s which change every few weeks to there is little point to explaining the build details).  Specifically, the missing user is “Calgary” and so the Read more…

By Ian Matthews, 5 months5 months ago

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