SOLVED: Video: Top 10 Microsoft Edge Features You Should Be Using

In this video we explore the 10 features in the Microsoft Edge Chrome based browser that you should be using but probably aren’t. We cover: Immersive Mode with Read Outloud PDF Markup Reopen Closed Tabs Home Page Daily News 9 Dot App Selector for Office365 Apps Coupons & Competitor Pricing Changing your search engine to Google or something else Cross platform experience on Mac, iOS, Android, Windows and Linux improves consistency Defender Smart Screen, even…

SOLVED: How To Easily Remove Old Driver Files From Windows

Unless you are  very new to using Windows, you will know that Microsoft has made enormous strides in driver management over the decades.  The Driver Roll Back feature has saved our butts a few times.  However, there is still one area that is seriously lacking and that is the removal of old or unused drivers. Fortunately someone with the affable moniker LostInTheDark wrote a dandy freeware utility to manage the Windows driver store and posted…

SOLVED: How To Completely Remove & Reset Your Windows 10 Print Subsystems

If you are having problems with your printers or queues, there are several steps to take to clear the system and we will go through them in order of easiest to most difficult: 1 – Easy Print Resets Click START and type PRINTERS Click on the printer you want to remove and select REMOVE DEVICE button   2 – Intermediate Print System Resets Remove Windows printing Features: Click START and type FEATURES, then click on…

Invalid Clipboard Format Error Partially Solved

We wrote our own bookkeeping software in Visual FoxPro many years ago and several weeks ago we found that when we print we receive OLE ERROR CODE 0X8004006a: Invalid Clipboard Format and the system outputs a blank page. The problem occurs with soft printers like the MICROSOFT PRINT TO PDF and to hard printers like our Samsung C460FW, but only from this one app.  The printers all seem to function without error on other apps…

SOLVED: How To Stop Skype From Automatically Starting

It seems that every few years we have to create a new cookbook of how to stop Skype from starting up automatically at login.  This is definitely a frustrating situation as Microsoft knows better than most they should not force software on users.  Today the problem is that there are several different versions of Skype; the full desktop client, the Universal Windows App and the web client. The web app is easy enough to avoid;…

SOLVED: In Simple Terms, What Do The Advanced Settings In A BIOS Do?

What is BIOS? BIOS is the acronym for Basic Input Output System.  A BIOS is the firmware (meaning that it is changable code stored in a physical chip) that tells the operating system SOFTware what the physical HARDware is capable of.  Without a UEFI / BIOS, Windows, Linux, Android, MacOS, iOS… would not know if the system needs a keyboard, has a touch screen, has unused memory slots, requires the hard drive to be decrypted…

SOLVED: What is An Intel Compute Stick & What Can You Do With It?

Netbooks! Remember them?  Well Intel does and they have stripped out the screen, keyboard and miniaturized the balance of parts into a USB sized stick that plugs directly into an HDMI port.  They preloaded Windows 10 onto very slow SSD with a small amount of RAM and are charging between $120 to $300 depending on specs. Here is a 1 minute video from Intel explaining the first generation sticks: Compute Sticks are not new.  They…

VIDEO: SOLVED: Intel Compute Stick Terryza W5 T5 Pro Unboxing Setup Benchmarking & Review

If you need a small PC to handle small tasks, like digital signage or extreme portability the Intel Compute Stick is something to consider. This tiny USB dongle sized all in one computer has 4GB of RAM, a real 4 Core Intel Atom CPU, 64GB SSD, WiFi, Bluetooth, 2 USB ports and more, but its real surprise is the price. It is just CDN$150 including a fully licensed Windows 10 Pro. Click to Expand The…

In Simple Terms: What is a Permanent Denial of Service (PDoS) Attack?

Put simply, a Permanent Denial of Service (aka PDoS) attack is a hack that intentionally causes physical damage to a device.   WHY WOULD SOMEONE PDoS? DoS stands for “Denial of Service” and usually that means an attacker wants to temporarily block access to your system so they can extract money from you.  PDoS attacks are by definition permanent so why would someone do that do you? 1 – Governments & Corporate Competitors Governments and…

In Simple Terms: What is a Progressive Web App (PWA)?

Put in its simplest terms, a Progressive Web App (PWA) is just a web site that can function offline. The idea is that modern web browsers like Microsoft Edge and Google Chrome now have built in enough functionality that “real” apps you would previously have downloaded and installed from the Google Play Store or Apple App Store are no longer necessary for many tasks. A simple example of this might be an airplane flight arrival…

SOLVED: Windows File Explorer Does Not Show User Profile Name in C:\USERS

Since the last Windows 10 upgrade one of our staff noticed that Windows File Explorer did not show their profile path (We are always on beta’s which change every few weeks to there is little point to explaining the build details).  Specifically, the missing user is “Calgary” and so the profile is stored in C:\USERS\CALGA but as you can see in the screen shot below, that user name does not appear. If I manually enter…

VIDEO: SOLVED: You might not have permission to use this network resource with a Microsoft Account

We recently tried to connect to the administrative shares (i.e. C$, E$, admin$, …) on a PC that was not part of a Domain using a Microsoft Account that was setup on that remote PC. We were frustrated to find it errored out with “You might not have permission to use this network resource” After a few hours of poking around we found the root cause was in User Access Control (UAC). What is User…

SOLVED: VIDEO: This Edition Cannot Be Upgraded – Fix For Windows Server Activation Error

We recently licensed a copy of Windows Server 2016 from a website named Digital Software Planet.  There instructions were to download and install a 180 day evaluation copy of Server 2016 from the Microsoft Evaluation center.  They also provided a standard product license key but when we entered it we were unhappy to see it respond with THIS EDITION CANNOT BE UPGRADED The solution was to remove the evaluation CAB and activate via command line and…

VIDEO: SOLVED: Dell Latitude 3300 3310 Unboxing Disassembly Upgrade Review & Benchmarks

We recently sourced a Dell Latitude 3300 3310 for a client and wanted to know how this laptop made primarily for the Education market stood up. In this video we unbox and benchmark it in its factory configuration of 4GB of slower speed Kingston RAM with a 128GB M.2 SSD. We then disassembled it and upgrade the RAM 16GB of fast Crucial RAM and benchmarked it. Then as a last test we replaced drive with…

SOLVED: Application blocked by Java Security

We recently ran into a simple Java Security error that through off our techs.  The error stated JAVA APPLICATION BLOCKED: APPLICATION BLOCKED BY JAVA SECURITY and our techs thought this had to do with the Java’s browser integration. They spent time working though Chrome, Edge and IE11 security items but in fact the error had a simple fix inside Java itself. The solution is to open the CONFIGURE JAVA applet, click the SECURITY TAB and…