SOLVED: Video: Top 10 Microsoft Edge Features You Should Be Using

In this video we explore the 10 features in the Microsoft Edge Chrome based browser that you should be using but probably aren’t. We cover: Immersive Mode with Read Outloud PDF Markup Reopen Closed Tabs Home Page Daily News 9 Dot App Selector for Office365 Apps Coupons & Competitor Pricing Changing your search engine to Google or something else Cross platform experience on Mac, iOS, Android, Windows and Linux improves consistency Defender Smart Screen, even…

SOLVED: How To Easily Remove Old Driver Files From Windows

Unless you are  very new to using Windows, you will know that Microsoft has made enormous strides in driver management over the decades.  The Driver Roll Back feature has saved our butts a few times.  However, there is still one area that is seriously lacking and that is the removal of old or unused drivers. Fortunately someone with the affable moniker LostInTheDark wrote a dandy freeware utility to manage the Windows driver store and posted…

SOLVED: How To Completely Remove & Reset Your Windows 10 Print Subsystems

If you are having problems with your printers or queues, there are several steps to take to clear the system and we will go through them in order of easiest to most difficult: 1 – Easy Print Resets Click START and type PRINTERS Click on the printer you want to remove and select REMOVE DEVICE button   2 – Intermediate Print System Resets Remove Windows printing Features: Click START and type FEATURES, then click on…

SOLVED: In Simple Terms, What Do The Advanced Settings In A BIOS Do?

What is BIOS? BIOS is the acronym for Basic Input Output System.  A BIOS is the firmware (meaning that it is changable code stored in a physical chip) that tells the operating system SOFTware what the physical HARDware is capable of.  Without a UEFI / BIOS, Windows, Linux, Android, MacOS, iOS… would not know if the system needs a keyboard, has a touch screen, has unused memory slots, requires the hard drive to be decrypted…

In Simple Terms: What is a Permanent Denial of Service (PDoS) Attack?

Put simply, a Permanent Denial of Service (aka PDoS) attack is a hack that intentionally causes physical damage to a device.   WHY WOULD SOMEONE PDoS? DoS stands for “Denial of Service” and usually that means an attacker wants to temporarily block access to your system so they can extract money from you.  PDoS attacks are by definition permanent so why would someone do that do you? 1 – Governments & Corporate Competitors Governments and…

SOLVED: Windows File Explorer Does Not Show User Profile Name in C:\USERS

Since the last Windows 10 upgrade one of our staff noticed that Windows File Explorer did not show their profile path (We are always on beta’s which change every few weeks to there is little point to explaining the build details).  Specifically, the missing user is “Calgary” and so the profile is stored in C:\USERS\CALGA but as you can see in the screen shot below, that user name does not appear. If I manually enter…

VIDEO: SOLVED: You might not have permission to use this network resource with a Microsoft Account

We recently tried to connect to the administrative shares (i.e. C$, E$, admin$, …) on a PC that was not part of a Domain using a Microsoft Account that was setup on that remote PC. We were frustrated to find it errored out with “You might not have permission to use this network resource” After a few hours of poking around we found the root cause was in User Access Control (UAC). What is User…

SOLVED: VIDEO: This Edition Cannot Be Upgraded – Fix For Windows Server Activation Error

We recently licensed a copy of Windows Server 2016 from a website named Digital Software Planet.  There instructions were to download and install a 180 day evaluation copy of Server 2016 from the Microsoft Evaluation center.  They also provided a standard product license key but when we entered it we were unhappy to see it respond with THIS EDITION CANNOT BE UPGRADED The solution was to remove the evaluation CAB and activate via command line and…

SOLVED: Application blocked by Java Security

We recently ran into a simple Java Security error that through off our techs.  The error stated JAVA APPLICATION BLOCKED: APPLICATION BLOCKED BY JAVA SECURITY and our techs thought this had to do with the Java’s browser integration. They spent time working though Chrome, Edge and IE11 security items but in fact the error had a simple fix inside Java itself. The solution is to open the CONFIGURE JAVA applet, click the SECURITY TAB and…

SOLVED: How To Open .BKF Files in Windows 10

I was amalgamating all of my old backups oneto a single USB drive when I stumbled on a DVD from 2006 that had a large file named “Web1-Primary_BU_Mar12_06.bkf” .  After a few minutes of thinking I remembered that .BKF stands for BacKup File and remembered that “Windows Backup” had been deprecated and removed from Windows in the Vista (2007-ish) time frame.  So that lead to the question of how to restore this old .BKF file…

SOLVED: How To Reset a Windows DNS Server

You can’t uninstall / reinstall DNS from a Domain Controller so if your DNS server has insurmountable problems, make sure that you have a second DC with a working DNS then dcpromo (demote) the problematic DC, make sure DNS has been removed, then repromote that server to be a DC. Beyond that the next thing to do is restart the DNS Service which you can do through the DNS MMC console or through SERVICES.MMC .…

SOLVED: VIDEO: How to Properly Wipe & Reload an Old Windows Server Like a Dell PowerEdge R620

We are often asked about how to revive older servers when all you have is the physical server.  How can you wipe out server and install a fresh copy of Windows Server 2012 when you don’t even have a copy of Server 2012 and you are new to working on physical hardware? In this video we explain and demonstrate how to: source a legal copy of Windows Server 2008 R2, 2012 R2, 2016, 2019 convert…

SOLVED: Download Legal Copies of Windows Server

In most cases servers from Dell, HP/Lenovo, and other big OEMs ship with the Windows operating system preinstalled and often they come with a “media pack” to allow reinstallation.  The problem is that you can easily misplace that media pack (DVD or USB stick) between the time the server is new and when you have a hardware failure or want to wipe it out to sell it. If you Google search for Windows Server ISO…

SOLVED: Windows 10 Hard Drive Partitions Explained In Simple Terms

A disk “partition” is just a logical slice of a hard drive.  Logical means that you still only have a single drive but it is virtually cut into pieces so that if one partition has a problem, the whole disk will not fail. Let’s look at each of the different partitions you are likely to see on a hard drive running Windows 10 or Windows Server: 1- What is the RECOVERY Partition? The Recovery Partition…

SOLVED: 4 Easy Commands To Query Information From Remote Computers

If you are a system administrator or even a desktop support person, finding out information on a remote users computer is something you need to know how to do.  Fortunately, Microsoft has made quite a number of commands easy to use. Here are some of the remote commands we use frequently.  Just right click on the START button and select POWERSHELL as an Administrator that has permission to the remote computer and try these short…