SOLVED: How to Troubleshoot Windows Server Remote Desktop Services System Health Agent (SHA)

If you want to see what is happening with SHA or NAP take a look a this:

ON THE USERS PC

Check the EVENT VIEWER:

Applications and Services Logs > Microsoft > Windows > Network Access Protection > Operational

In a CMD (run as administator) window, run

netsh nap client show config

to see the NAP Client configuration
In a CMD (run as administator) window, run

netsh nap client show state

to see the client NAP state

 

ON THE SERVER

Check the EVENT VIEWER:

Custom Views > Server Roles > Network Policy and Access Services

In a CMD (run as administator) window, run

netsh nps show config

to see the NAP Network Policy Server (NPS) configuration information.

In a CMD (run as administator) window, run

netsh nap hra show config

to see the NAP Health Registration Authority (HRA) configuration information

Note that I used several sources for this article but the best one was http://windowsitpro.com/security/tools-troubleshoot-nap and I with to thank them.
Published by
Ian Matthews

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