If you have an Android cell or tablet that has stopped automatically receiving email, there are several places to investigate. The very first thing you should do is power down the cell / tablet, then power it back up and see if all is working. If that does not clear the issue, the steps below should start your email automatically syncing.
1: In settings (swipe down from the top), press and hold POWER MANAGE > press and hold POWER SAVING MODE > ensure that RESTRICT ALL BACKGROUND DATA is turned OFF (is grey)
2: Confirm you have connectivity to the internet. Try to surf on your browser. If you can’t, connectivity is the issue.
3: In Settings (swipe down from the top) ensure SYNC is turned on
4: Press an hold SYNC, and ensure your MICROSOFT EXCHANGE ACTIVESYNC or other email account is included in the Accounts to Sync list
5: Ensure your email account is included in the ACCOUNTS list
Perhaps the sync is working but you have email NOTIFICATIONS turned off.
6: In Settings (swipe down from the top) > click on NOTI. SETTINGS > EMAIL (or whatever email app you are using)
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I have a problem, I cannot click on the "Take me to latest gmail" button on my galaxy tab A7, so I cant update my Gmail to the newer version!!! I've tried syncing things, signing out, using different browsers but it doesn't seem to work!!! Please help!
My problem, is there an answer: I access att&t Yahoo email thru Firefox on my pc. I can get my email on my Samsung J7 Crown, but cannot find/use my groups of contacts that I have on my pc. This is very important for me; I have searched/asked endlessly, do you have an answer, please?
Thank you very much. You've solved my problem
I spent hours trying to solve this problem. Eventually I realised that it had started after installing the mail plus app. I uninstalled the app and bingo! Everything was back to normal. So try uninstalling any recently installed apps
The other commenters are right, it doesn't work for a Tab A. It's a bug in the system, there's probably nothing you can do.
We do not have a TAB A to verify so that is possible, but this process definitely works on other Android devices like the Samsung S6.
Thanks. I didn't completely understand the steps but I finally got to "hold down sync" and soon my troubles were over.
Telling someone like me that it is "the same as any other device" just goes over my head.
Use MailDroid
Unable to sync Contacts on Tab A. Last successful sync 07/03/18. One screen I saw said that tablet was not connected to Internet (clearly, not true). Tab A OS has latest updates. Any suggestions?
Sorry, I have nothing new to add since this post was created. I don't have a TAB A but I assume it is the same as other Samsung tablets I have worked with. I would check to see the last time the Android OS was updated. If it co-incides with your July 3rd date, there may be a bug in the new OS... just a thought.
This article does not work for tab a. It should state this at the beginni g. Bad advice
I think it will work on Samsung TAB A. The device model is not likely to cause issues. The version of Android may be different and so I would suggest updating your OS
great, thank you for the quick summary. The sync problem was driving me crazy and I followed other tutorials online and could not get it to work before.