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    • On Site SupportHARDWARE & SOFTWARE We have found that most customers are tired of the excuses from ICT vendors… “… it’s the softwares fault” “…it’s Dell’s fault”. Fault is not important when you are having problems… getting it fixed is. We typically take end to end responsibily for anything that plugs into the wall, from desktops and laptops, to photocopiers and phone systems… it’s all our problem. Server hardware Server Software (like Exchange, Server 2008, Print Sharing, Sharepoint, Dynamics…) Desktops (from any vendor, IBM/Lenovo, Dell, Toshiba, White box…) Laptops Switches and Firewalls (from any vendor, like Dlink, Cisco, Linksys, FortiNet, Netgear…) Uninteruptable Power Supplies (UPS) network, phone and electrical cabling land line systems (like Nortel, Avaya and Toshiba) photocopiers (like Xerox, Kyocera, Mita, Canon, Toshiba…) cell phones Blackberry’s Blackberry Enterprise Server and even the Apple Mac’s… we handle it all CONTRACT MANAGEMENT & NEGOTIATIONS Many companies simply take the “rack rate” on their purchases and leases.  We are skilled and experienced at managing and renegotiating all sorts of contracts.  Cell contracts will Telus, Bell, Rogers… are often Service contracts with photocopy companies Land Line contracts with Bell, Telus, Rogers, All-stream Evergreen renewals and sooo much more We can reduce your costs and increase…
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Ian Matthews

clipchamp tutorial2

SOLVED: VIDEO: Best Free Video Editing Tool: Microsoft Clipchamp

How To Use Clipchamp! Dive into Microsoft’s free video editing tool, perfect for beginners and experts alike. Explore free vs premium features, AI tools, background removal, captions, screen recording, vertical video creation, free photos and overlays, exporting MP4s, advanced timelines, audio separation, and more. Best Free video editing software. 0:00 Read more…

By Ian Matthews, 4 weeksApril 15, 2025 ago
dell e6430 wifi not available airplane mode icon

SOLVED: Windows 11 WiFi Keeps Turning Off WiFi on Centrino Advanced N-6205 NIC

There are several causes of having WiFi turn off, or not being able to start WiFi on Windows 11. In our case, we were working on a Dell Latitude E6430 running Windows 11 24H2 and it was making us crazy. 1 – WiFi Off – Physical Switch Fix Some laptops, Read more…

By Ian Matthews, 4 weeksApril 14, 2025 ago
gemini on Google Nest Hub Generation 2 (1)

SOVLED: Will Google Upgrade Google Assistant to Gemini on Existing Google Nest Products?

You may have heard that Google has decided to scrap its Google assistant used on so many products like the Google Nest Hub and Max, and Lenovo Smart Clocks. In case you were to wear Google Gemini is Google’s amazing artificial intelligence chat bot and while it is just as Read more…

By Ian Matthews, 1 monthApril 11, 2025 ago
AI Isn't Intelligent 2

SOLVED: VIDEO: Why AI Isn’t Intelligent

Are you curious about the true capabilities of Artificial Intelligence (AI)? Join Carissa Veliz, from Oxford University’s Institute of Ethics in AI, on this episode of the AI Decoders Show. Explore the myths of AGI (Artificial General Intelligence), the deceptive nature of large language models, and their ethical implications. 0:00 Read more…

By Ian Matthews, 1 monthApril 10, 2025 ago
Script To Search For Specific Certificate

SOLVED: Script To Search For Specific Certificate

We had a computer with an expired certificate we could not find, but our monitoring software was alerting on. After some time, we gave up opening each certificate, one by one, to see if the thumbprint matched, and just wrote the script below. It searches through all the certificates on Read more…

By Ian Matthews, 1 monthApril 8, 2025 ago
azure file sync

SOLVED: Azure File Sync Lifecycle Explained

Microsoft is moving to a one year lifecycle on all of its client agents like Azure Entra Connect and Azure File Sync. Fortunately, Azure File Sync SHOULD upgrade itself 3 weeks before it expires. If you want to know how to setup Azure File Sync, we have just the short Read more…

By Ian Matthews, 1 monthApril 7, 2025 ago
browsers chrome edge firefox

SOLVED: What’s The Best Corporate Browser, Chrome, Edge or Firefox?

Because of the Browser Wars of the 2000’s, internet browsers have become a “personal statement” but in real life, all of the current browsers perform very well in most applications. Here are some recent benchmarks (higher number is better) you might find useful.  Note they are all quite close, but Read more…

By Ian Matthews, 1 monthApril 4, 2025 ago
dc with wrong time

SOLVED: Fix Time Drift on a Corporate PC or Domain Controller

Last week we had a client with the Domain Controller that was off by more than three and a half minutes from the PDC. In case you’re not sure yes that is bad. If it gets to five minutes it can be catastrophically bad. What Happens When DC’s Have Different Read more…

By Ian Matthews, 1 monthApril 2, 2025 ago
wsus deprecated dead

SOLVED: Windows Server Update Services (WSUS) Deprecated

This is a very big change for small and medium sized businesses. In Microsoft’s never ending push to paid subscription services, they announced that WSUS would be deprecated. When Is WSUS Deprecated? Here are all the dates you need to know: Deprecation, Not Discontinuation: Microsoft has announced the deprecation of Read more…

By Ian Matthews, 1 monthApril 1, 2025 ago
price of an azure vm

SOLVED: How Much Does It Cost For An Azure VM?

Now that most companies have moved most of their servers to cloud, many are considering running user computers in the cloud. One of the many issues that come up with this migration is the cost. QUICK MATH: As you can see in the information below, a normal user desktop will Read more…

By Ian Matthews, 2 monthsMarch 28, 2025 ago
brown box icon on file icons

SOLVED: Brown Box Icon at Bottom Left of File Icons

The brown box icon on some of your icons relate to OneDrive and what is now called “FILES ON DEMAND”.  OneDrive’s Files On-Demand feature allows you to access all your files in OneDrive without having to download them and use storage space on your device. That icon came with a Read more…

By Ian Matthews, 2 monthsMarch 27, 2025 ago
OneDrive Icons Explained

SOLVED: OneDrive Icons Explained

Understanding OneDrive icons is crucial for managing your files effectively. Here’s a breakdown of all OneDrive icons: Sync Status Icons: Other OneDrive Icons:

By Ian Matthews, 2 monthsMarch 27, 2025 ago
disk volume number after clone

SOLVED: Users and Computer Changes Syncing But GPO’s and Scripts Are Not

We have a new customer whose Group Policies (GPO’s) and Scripts were not synchronizing between their two Domain Controllers, even though changes to Users and Computers were synchronized. Did you know that Active Directory changes are sync’d between DC’s using two different services? From this we were able to figure Read more…

By Ian Matthews, 2 monthsMarch 26, 2025 ago
wireless phone QI charging versions explained

SOLVED: Wireless Phone Charging Standards Explained

The table provided offers an insightful exploration of the evolution of Qi wireless charging standards, showcasing their progression in technology and compatibility over time. It serves as a comprehensive reference for anyone interested in understanding how wireless charging has improved in terms of speed, efficiency, and functionality. We produced this Read more…

By Ian Matthews, 2 monthsMarch 25, 2025 ago
DFS State Codes

SOLVED: DFS State Query & Codes Explained

If you have worked with Active Directory on Windows Servers, you may have run into problems with things like GPO’s and Scripts not syncing between Domain Controllers and wondered how to troubleshoot it. In addition to the obvious, like: there is also a very handy command Microsoft Tech Support gave Read more…

By Ian Matthews, 2 monthsMarch 24, 2025 ago
best budget wireless charger

SOLVED: VIDEO: Best Budget Triple Wireless Phone Charger – QTLier Yoxinata Aresh, Caymuller

The QTLeir (aka Yoxinta, Aresh, Caymuller and others) 3-in-1 Wireless Charging Stand is a game-changer for anyone looking to simplify their charging routine without breaking the bank. Possibly. We dive deep into why this product might just be the best budget wireless charging stand ever. Whether you’re a tech enthusiast, Read more…

By Ian Matthews, 2 monthsMarch 21, 2025 ago

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