If you have changed your default font, boarders, page size, and you can’t remember how to undo those changes or if you just have a weird Word 2007 2010 2013 problem, you can easily reset your settings back to default by deleting a few files.

Before you begin, close Word.

  1. Delete NORMAL.DOTM and BUILDINGBLOCKS.DOTX
    1. Normal.DOTM and BuildingBlocks.DOTX usually reside in C:\Users\<your user name>\AppData\Roaming\Microsoft\Templates
    2. The default NORMAL.DOTM files used for new profiles are stored C:\Users\Default\AppData\Roaming\Microsoft\Templates
    3. These files are rebuilt automatically when word is started
  2. Use regedit to delete HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Word\Data 
    1. This key is rebuilt automatically when word is started

Click to enlarge these screen shots. 

The first one shows you where how to determine where Word is looking for Normal.DOTM and the second screen shot shows you the key to delete.

Word2007 2010 2013 Normal dot dotm reset

Word2007 2010 2013 Normal dot dotm reset

Word 2007 2010 2013 Reset Settings Registry

Word 2007 2010 2013 Reset Settings Registry


22 Comments

javad · February 5, 2020 at 6:35 am

thanks for solve this problems

Kevin Govender · December 12, 2018 at 1:06 am

Thank you very much, solved my problem!

Mohamed Hidayathulla · January 7, 2016 at 6:35 pm

Finally its working….

Thanks a lot friend

Silvia · April 3, 2015 at 6:19 am

Worked!

Pietro · March 4, 2015 at 12:51 am

Great!
Only deleting the “Settings” key in HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Word\Data solved my issue!

Thank you

Omar Lopez · January 25, 2015 at 6:12 pm

its great !

realy works!for office 2010

thanks .. from Mexico

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