This is the followup video to our “How to Disassemble a Seagate GoFlex 3TB External USB Hard Disk and Use it Internally” video from 2011.
The following is a response I sent in April of 2014 to a reader who asked, what should he do if the disk makes no noise when it is plugged in and specifically asked about replacing the base:
There are several items here I will address separately:
- We sell a lot of these devices and have had ONE bad base and ONE bad external power supply so those are definite possibilities, but unlikely
- If the disk is bad, I would do one of the following:
- Remove the disk from its plastic prison (as per the video) and connect it to a PC as an internal disk, if it spins up
i. See if it shows in your MY COMPUTER as a disk… if it does, copy all the data off immediately
- If the disk shows but you can not copy the data, try GET DATA BACK FOR NTFS (http://www.runtime.org/data-recovery-software.htm ) and install it on your primary drive (NOT the defective one)
- The software is just $80 and it works VERY well on dieing disks
- If the disk does not spin up I would CONSIDER sending the disk out to a physical recovery company in your town
i. These companies will remove the platters from your disk and then copy the data to a new disk for you
- I have had to do this twice in 20 years and at about $2500 each, I thought long and hard about it
- Try changing the search city to your city after you click this link http://www.bing.com/search?q=hard+disk+recovery+calgary
- Note that MOST of the companies that say they do repairs, just ship them out to someone else, so I would call and ask if they have a clean room and do the work themselves.
I hope this information helps.