When you use Remote Desktop Connections you may see the following error:


BITMAP DISK CACHE FAILURE: Your disk is full or the cache directory is missing or corrupted.  Some bitmaps may not appear.

You then have three real options:

  1. Do nothing.  Your RDP session will function brdp-how-to-disable-bitmap-cachingut will “lock up” from time to time, which is annoying
  2. Disable Caching – Open your Remote Desktop Client, click OPTIONS, then EXPERIENCE, uncheck PERSISTANT BITMAP CACHING.  See the image to the right
  3. Clear your cache.  This is very easy to do:
    1. log out of ALL RDP sessions
    2. C:\Users\<username>\AppData\Local\Microsoft\Terminal Server Client\Cache
    3. Delete everything in that folder











Andrew · April 4, 2019 at 10:05 am

Thank you so much!

sidik · December 29, 2015 at 11:13 pm

Thanks u so much, its help me,

From Spain · January 20, 2015 at 2:48 am

Thanks a lot, this really help me, by deleting cache files. Under Windows XP, the right path is C:\Documents and Settings\username\Configuración local\Datos de programa\Microsoft\Terminal Server Client\Cache

Questions or Comments?