UPDATE: June 21, 2016 – Microsoft has released a free repair tool for the Windows 10 START menu. You can read very brief explanation and download it here.
UPDATE: Jan 19 2018 – If your issue is that typing searches into the START menu is very slow or sluggish, the easy solution is HERE.
If you have been through the typical fixes for the annoying problem of having your Windows 10 Start Button not working, then this is the page for you. In case you are just starting to work on this problem, you might be interested in our most popular page of 2015 which contains four very common fixes for this problem: “Windows 10 Start Menu and Modern Apps Do Not Function” .
This page explains a more complex, but certainly not difficult solution, to the Windows 10 Start Button does not function problem. The premise is that your “Tile Data Layer” database is corrupt and so all you have to do is copy that database from another profile:
Step 1: Create New Profiles
- Login to windows (in your normal and broken Windows profile)
- Right-click the Start button, then Command Prompt (Admin)
- If that fails try Press WINDOWS key + X Key and select Command Prompt (Admin)
- Enter the following commands (one at a time and press ENTER after each one) in the Command Prompt window
.
net user TempAdmin1 “password1” /add
net user TempAdmin2″“password2” /add
net localgroup administrators “TempAdmin2” /add
.
- Sign out (you can try CNTL+ALT+DEL and select SIGN OUT if you are stuck)
STEP 2: Copy the TileDataLayer Database:
- Login to the TempAdmin1 account using password password1
- Logout (do not SWITCH USERS)
- Login to the TempAdmin2 account, using password2
- Click START and select File Explorer, click the VIEW tab (at the top of the screen), then check on Hidden Items
- Double click your way to C:\Users\TempAdmin1\AppData\Local\TileDataLayer
- Click CONTINUE when you see the security prompt
- Right-click the folder DATABASE and select COPY from the context menu
- Double click your way to (C:\Users\<YOUR USERNAME>\AppData\Local\TileDataLayer)
- Right-click the DATABASE folder and Rename to DATABASE.DelMe
- Right-click on an blank area in that folder, and select PASTE
- Reboot your Windows 10 PC and then sign into the user that had the problem
If your Windows 10 Start Button is working, you are done, otherwise proceed to step 3 below.
STEP 3: Reregister the AppPackages – NOT ALWAYS REQUIRED
There are reports from several people that the simply replacing the TileDataLayer Database did not resolve the Windows 10 Start Button not working problem. If this is your situation, login as the user with the failing Windows 10 Start Button and run through the following process
- Press WINDOWS Key + R on your keyboard
- if this does not work try CNTL+ALT+DEL and select START
- Type POWERSHELL and press Enter
- Right click on the PowerShell icon on the taskbar and select RUN AS ADMINISTRATOR
- Copy / Paste the following command in the Administrator: Windows PowerShell window and press Enter key:
Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”} - Wait for PowerShell to execute and complete the command.
- Ignore the errors in red color that may pop up.
- When it finishes (which will be a few minutes) try hitting START button and hopefully your Windows 10 START button will be working now
I certainly hope this fixes your problem like it has mine. This is a giant pain in the butt that I have reported to Microsoft Partner Support and I hope the fix sooooooon! Let me know how it works for you.
If you are still out of your mind trying to fix this, I think the only other solution I found that looked like it had promise (which I have NOT tested) is: http://webdevelopermeer.blogspot.de/2014/10/windows-81-apps-wont-open.html
I used several sources for this fix but the most notable is: http://forums.saliu.com/windows-10.htm THANKS Ion!
UPDATE Sept 25 2015: I asked Microsoft Partner Support if they were aware of the issue and if there was an ETA for resolution. They responded with:
…The solutions you have summarized are very useful. They will work for some machines. However, from my experience, the “start menu does not work” is a known issue, or may be a bug in Windows 10, which is actively under investigation. You can refer to the following post:
https://partnersupport.microsoft.com/en-us/mpnwinclient/forum/mpnwin-mpnwindows10pro/windows-10-update-not-working-cannot-get-to-update/dbc952d9-2748-4fc8-9e78-4f1a1e211f07
As I know, for now, there is no an exact solution for this issue…
View Comments
https://partnersupport.microsoft.com/en-us/mpnwinclient/forum/mpnwin-mpnwindows10pro/windows-10-update-not-working-cannot-get-to-update/dbc952d9-2748-4fc8-9e78-4f1a1e211f07
This link does require you to have an active partner account. If not, you just get stuck at the login page.
Hi J; that is correct. I provided the link for any MS Partners.
YOU ARE MY GOD !!! Thanks !!!!!!!
Absolutely outstanding. After days of working on this, found your solution - Steps 1 and 2 solved it. Thank you.
I tried this and once I restarted every thing worked for about 5 minutes. Then back to no response from start menu. Oh well. Thank you but this did not work for me.
Did you try: http://www.urtech.ca/2015/05/solved-windows-10-start-menu-and-modern-apps-do-not-function/
Ian,
Have any insight into why calculator will not open? I've tried every solution I can find, none work. Can't even run the exe directly.
That is an oddity. I would try a repair: Start and ELEVATED COMMAND PROMPT sand type SFC /SCANNOW
Thank you, thank you, thank you!!!
I have tried all of your solutions as well as every other that I could find, and the replacement of the database did the trick.
This is one of the most annoying problems with Windows 10 especially for large scale upgrade scenarios. I've noticed that if the source OS had UAC disabled or Restricted Groups GPO's applied without having "NT Authority\Authenticated User" and "NT Authority\INTERACTIVE" in the USERS localgroup. The upgrade process will finish with Start Menu not working.
THAAAAAANNNNK YOU SO VERY MUCH FOR THIS! I tried every solution and THIS is the only one that worked for me! I appreciate you for making this article!I only needed to do the first half for it to work. Also for the new users I had to delete the quotation marks for it to make the users for me
Hi
Nice one!
The TileDataLayer copy worked where all the other solutions I tried - including scannow, dism and re-registering all packages - did not.
One small wrinkle: I had to restart not just log off from my main user account in order to avoid a 'folder in use' error when trying to rename the Database folder.
I also confirm, this solution worked for me too. I did all 3 steps above. In step 1 i used only user1 & user2 without any passwords. After applying the solution, i had to re-pin my favorite programs to the start menu, but that's nothing compared to the avoided reinstalling.
Ian, thank you for this post.