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SOLVED: Windows 10 Start Menu and Modern Apps Do Not Function


UPDATE: June 21, 2016 – Microsoft has released a free repair tool for the Windows 10 START menu.  You can read very brief explanation and download it here.


It was a dark and stormy nighty in April when I installed Windows 10 build 10041 (on the fast ring) and the START button stopped working… ok enough fun.  If you have installed a recent Windows 10 build you may find that the START button and all of the modern apps either do nothing or error out with messages about .NET or PARENTAL CONTROLS.

In my case I just installed a free START menu utility (I like START 8 or CLASSIC SHELL) that you might have install on Windows 8, and waited for Microsoft to release the next build of Windows 10 that I hoped would be installed automatically as I am on the FAST RING.   It did not because Microsoft changes Windows Update to be a ‘Modern App’ which means it will not run.  Soooo, I thought was pretty smart to just download the build 10074 ‘.EBD’ upgrade file from a site and run through the conversion to .ISO and then do an in-place upgrade (which just means run SETUP from the DVD and tell it to upgrade).  That did work… for 3 days.  This morning my START menu was dead again, AAARRRG!

1: Delete Corrupted AppLocker Files

The I found the fix:

  1. Right-click at Start and run Command Prompt as Admin
  2. Type command:
    ren %windir%\System32\AppLocker\Plugin*.* *.bak
  3. Restart Windows
  4. Be happy

Thank you UHLIK from THIS thread on the Microsoft Forum after reading THIS thread on the forum.


Another fix for the The Start Menu Does Not Work problem is:

  1. Right-click at Start and click RUN
  2. type SERVICES.MSC and press the enter key
  3. right click on APPLICATION IDENTITY and select START
  4. Be happy… a reboot is not required

3: Use DISM Command

UPDATED: August 19, 2015: A third fix I have used successfully is:

  1. Create a new user and log into it
  2. Right click on the START button and select COMMAND PROMPT (RUN AS ADMINSTRATOR)
  3. Type dism /online /cleanup-image /restorehealth
  4. Restart the PC
  5. Log back into the problematic profile hopefully you’ll find the store and apps work again

4: PowerShell Command to Reregister Packages

A forth fix I found came directly from Microsoft Partner support:

  1. Press Windows Key + R on your keyboard.
  2. Key in PowerShell and hit Enter.
  3. Right click on the PowerShell icon on the taskbar and select Run as Administrator.
  4. Now paste the following command in the Administrator: Windows PowerShell window and press Enter key:
    Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
  5. Wait for PowerShell to execute and complete the command. Ignore the few errors (in red color) that may pop up.
  6. When it finishes, try hitting Start and hopefully it’ll start working.

5: Replace the “TileDataLayer” Database – Added Sept 24, 2015:

If none of these fix the Start Button, you can try our advanced solution to the Windows 10 Start Button not working, which has solved the issue for me twice already this month and you can read about it here. 

If you have had enough, you can just give up and REFRESH you machine.

  1. Right click on the START button
  2. Hold the shift key while selecting RESTART
  3. Select TROUBLESHOOT from the recovery menu

This will reinstall Windows 10 but it will keep all of your files (Documents, Pictures…) but it will kill all of the programs that have been installed.  Everything that is dead will be in C:\WINDOWS.OLD so you can fish out anything that is missing, but you will have to reinstall your programs, like Microsoft Office.

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  1. avatar

    I have tried 2,3,4 but it doesn’t work. I like to try no.1 but I’m getting an error when I hit enter. I’m executing it in C:/windows/system32>. did I miss something?

  2. avatar
    Mushahid kazi06-06-16

    Hey Friends ,

    I’m Mushahid, If you’re not able to open Start Menu, Action Center, Calendar & Batter Status in windows 10 then try this steps as given below.

    1.) Log Off the user in which you’re not able to open start menu, action center, calendar & battery status.

    2.) login to any other user and then press windows key + R Key (Open Run).

    3.) Type this in Run “%LocalAppData%MicrosoftWindows” ( without ” ) then click ok ( Enter).

    4.) One window will Open (popup) there you have to find UsrClass.dat & rename that file to UsrClass.dat.old .

    5.) And then restart your system and login to user which u were not able to open action center, calendar & battery status. ENJOY

  3. avatar
    Jim Norris06-05-16

    Unfortunately none of these are permanent fixes. Everytime windows does an update it blows up again on me. Come on Microsoft get a fix or I’m back to windows 7.

  4. avatar
    Bernie H06-02-16

    Fixed the missing APPS for a client with a more comprehensive set of PowerShell commands from
    IMPORTANT: I did NOT run PowerShell as Administrator, the issue occurs with the User’s account and so should the fix.

    Workaround: Edge Crashing With Roaming Profiles Enabled

    It’s not necessary to add the Domain User as an administrator. You can use the following steps.

    In many cases, just running the PowerShell script is enough:

    reg delete “HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage”

    Get-appxpackage -packageType bundle |% {add-appxpackage -register -disabledevelopmentmode -ForceApplicationShutdown ($_.installlocation + “\appxmetadata\appxbundlemanifest.xml”)}

    $bundlefamilies = (get-appxpackage -packagetype Bundle).packagefamilyname

    get-appxpackage -packagetype main |? {-not ($bundlefamilies -contains $_.packagefamilyname)} |% {add-appxpackage -register -disabledevelopmentmode -ForceApplicationShutdown ($_.installlocation + “\appxmanifest.xml”)}

    • avatar

      1) Get-appxpackage -packageType bundle |% {add-appxpackage -register -disabledevelopmentmode -ForceApplicationShutdown ($_.installlocation + “\appxmetadata\appxbundlemanifest.xml”)}

      2) $bundlefamilies = (get-appxpackage -packagetype Bundle).packagefamilyname

      3) get-appxpackage -packagetype main |? {-not ($bundlefamilies -contains $_.packagefamilyname)} |% {add-appxpackage -register -disabledevelopmentmode -ForceApplicationShutdown ($_.installlocation + “\appxmanifest.xml”)}

      Do I need to run this commands one at a time?

  5. avatar

    WORKING GREAT! Thank You!

    Another fix for the The Start Menu Does Not Work problem is:

    Right-click at Start and click RUN
    type SERVICES.MSC and press the enter key
    right click on APPLICATION IDENTITY and select START
    Be happy… a reboot is not required

  6. avatar

    I had the same problem with my start button not working.
    I did File -> Run New Task in Task Manager and browsed to C:\users\\appdata\local\ and deleted the entire TileDataLayer folder
    And now I do not see settings is missing from Win 10 start menu.
    PLS Help!

  7. avatar

    i wish I could find a reason for this. I have 10 PC’s all Dell t5500 Precision and I did clean installs on all of them and put Windows 10 on and two of them, once I install windows and finish, stop functioning with the start menu, nothing fixes it. When I clieck the menu the mouse cursor turning into the round circle then back to the mouse and I cannot get the start menu, search (cortana) nor the stuff on the right (action center) to pop up. But alas, everything else seem to work other than I can’t get to applications.

  8. avatar

    Turn off fast least it works for me

  9. avatar
    Gulsher Khan04-22-16

    hello admin,
    Start the APPLICATION IDENTITY service really do the trick for me. A big THANKS & (Y)

  10. avatar

    The powershell solved my problem as well. Before this I had an error where my whole c drive got locked out. I had to manually remove sata cables and reattach them. Then it actually started reading the hard disk and I went ahead and used windows 10 dvd to run chkdsk in trouble shooting CMD mode. Finally the system booted but I had this start menu problem.
    Solved now.

  11. avatar

    I have tried all the methods above to get my Start menu working. In the end, out of sheer desperation, I changed my anti virus software from Norton to Kaspersky. It found a Trojan on my PC and a whole bunch of adware that Norton had not detected. Once I’d run it and got rid of the trojan, my Start menu worked perfectly again and has kept going. If everything else has failed, I would highly recommend Kaspersky, as I had not only scanned with Norton but also a whole bunch of free anti virus programs, spyware and malware programs and NONE of them found the culprit!

  12. avatar
    Rick Roma04-01-16

    First option worked like a charm after I had tried the powershell fix several times with no luck.
    Thanks very much!

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