SOLVED: What is Windows Device Guard?

In the simplest terms, Device Guard is a new Windows 10 optional feature that controls access to boot processes and memory while also blocking any software that is not specifically approved (like a whitelist). Windows Device Guard is actually a set of three features: Platform and Secure Boot locks down boot processes by requiring ‘UEFI Secure Boot Mode‘ which ensures the UEFI firmware is digitally signed and therefore all but guarantees it has not been…

SOLVED: How To Delete Protected Partitions in Windows 10

UPDATE OCT 1 2019 – Everything is still completely accurate but if you want to know how to remove all stuck partitions and recreate a volume through command line CLICK HERE. __________________ If you install a hard disk from an old PC into your current PC, you might find a few partitions cannot be deleted.  Fortunately it is very easy and fast to use a simple command line to remove the unwanted partitions: HOW TO…

SOLVED: Simple Command Line To End Task a Program Running on a Different PC

If you are an administrator, you will have seen an application that has locked up a computer.  These ‘run away’ programs sometimes cause users to give up in frustration and just power down their PC’s which may result in them loosing unsaved work. The question is how to END TASK on a program running on a remote PC?  Fortunately there are two fantastic tools built into Windows 10 to help you with this: TASKLIST: The…

SOLVED: Windows Media Player Missing

Windows Media Player was removed from Windows 10 Fall Creators Update (November 2017).  Microsoft would rather you use their new FILMS & TV app but if you would like to use it there is an easy way to get it back. To Install Windows Media Player In Windows 10 Fall Creators Update: Launch APPS & FEATURES (I just RIGHT click on the START button and click APPS & FEATURES) Click MANAGE OPTIONAL FEATURES Click ADD…

SOLVED: SIMPLE PowerShell Script To Download & Install Windows Updates Then Reboot If Necessary

I have been trying to get a simple CMD script or PowerShell or even a utility to get Windows 10 to download and install Windows Updates for about a year.  It has not gone well. Note that Angus Briggs at PDQ support told me about a very simple PowerShell command that will kick off Windows Update and download the files, but it will not install them or check for a reboot: (New-Object -ComObject Microsoft.Update.AutoUpdate).DetectNow() Also note that following…

SOLVED: Windows 10 Calculator, Weather or Other App Not Starting

If your Windows 10 Start Menu icons and tiles turn dark and / or get a ‘download progress bar’ under them you can easily reset them.  In previous versions of Windows 10, if your start menu icons stopped working you could resolve it but was a quite a task.  In Windows 10 1607 and 1703 (Creators Update released in April 2017) a RESET option is now available. To Fix Start Menu Items in Windows 10: RIGHT click on the START button…

SOLVED: VIDEO: How to Easily Downgrade From Windows 10 Enterprise to Windows 10 Professional

In early versions of Windows 10 it was not readily possible to downgrade from Windows 10 Enterprise to Win 10 Pro.  In fact, the supported process was to perform a clean install.  The dance around that was to make some registry changes and then perform an in place upgrade using a Windows 10 Pro key. Fortunately that has changed and you can now easily change from Windows 10 Enterprise to Windows 10 Professional simply changing the…

SOLVED: How to Remove a Damaged User Profile In Windows 10

If you have a corrupt profile in Windows 10 there are two easy ways to remove it and rebuild it: 1: REMOVE CORRUPT WINDOWS PROFILE USING GUI: CONTROL PANEL > SYSTEM AND SECURITY > SYSTEM > ADVANCED SYSTEM SETTINGS (from the menu on the LEFT) . Click SETTINGS button in the USER PROFILES section . Click on the user that has issues and click the DELETE button (note that you can not delete the profile you are using)…

SOLVED: How To Disable Edge Icon Tab in Internet Explorer

If you have Windows 10 1703 or newer your Internet Explorer will have a “Edge Tab” to the right of your “new tab” tab.  This means people will frequently launch the Edge Browser when they are really trying to open a new tab.  Microsoft calls this ‘assisting people to migrate to the new Edge Browser’.  I call it obnoxious and want to remove it so I can keep our corporate standard of a single browser, IE11,…

SOLVED: Mitel UCA v6 MiCollab Client Connection Lost on Windows 10

Version 6 of Mitel’s Unified Communications agent now called MiCollab has had troubles connecting to the MAS / MGB server on Windows 10 since the early summer of 2016.  As you can see in the screenshot to the right it displays CONNECTION LOST even though it is correctly configured and is visibly showing information from the server. The early solutions were to uninstall some Windows Patches (KB3163018 and/or KB3172985) from June and July 2016 but…

SOLVED: How To Determine The Source Of Your Windows Updates on Windows 10

UPDATE: VALIDATED THIS PROCESS ON WINDOWS 10 1909 – SEPT 18 2020 If you have Windows 10 clients on a WSUS server and you want to confirm that they are receiving patches from that WSUS server and not going directly to Microsoft to update, you used to just read the %SystemRoot%\WindowsUpdate.log.  Under Windows 10 however, that log now looks like: Windows Update logs are now generated using ETW (Event Tracing for Windows). Please run the…

SOLVED: How To Enable BLOCK AT FIRST SITE in Windows Defender SCEP Using SCCM or GPO in Windows 10 1607

If you have deployed Windows 10 Anniversary 1607 and are using Windows Defender you should be very interested in the new BLOCK ON FIRST SIGHT feature.  When a user runs a program that Defender has never seen before, BLOCK ON FIRST SIGHT, sends a metadata about the file to a Microsoft cloud service.  That service uses heuristics and machine learning to figure out of the program is malicious.  If it cannot make that determination, a copy of the…

SOLVED: Video: How To Hard Reset Microsoft Edge Browser In Windows 10 (or Remove Edge Completely)

If your Edge browser has be hijacked or has some other serious problem in Edge in Windows 10 we will show you how to remove and re-add Microsoft Edge which will perform a hard reset on it.  This is the only way to perform a full repair on Edge. Edge is hard baked into Windows 10 and there is no interface like ADD/REMOVE PROGRAMS AND FEATURES to click and remove or reinstall Edge.  Edge is a “modern app” which means…

SOLVED: Video: How To Hard Reset or Remove Cortana In Windows 10

UPDATE: June 2, 2020 – Microsoft has changed the way they manage Cortana so in newer builds of Windows 10 the work is MUCH easier.  See THIS article. If, like me, your Windows 10 Cortana is non-responsive (or you just don’t want Cortana) we will show you how to remove and re-add Cortana which will perform a hard reset on it.  This is the only real way to repair Cortana fully. Cortana is hard baked…

SOLVED: WSUS Server Will Not Launch After August Patch Cycle Including KB3159706

To allow WSUS (and presumably SCCM) to support Windows 10 Anniversary, Microsoft released a patch last month which blew up a number of WSUS servers.  They have now released KB3159706 which is supposed to fix that problem and support Windows 10 Anniversary.  This patch installs on WSUS servers through the normal Windows Update process so even if you are not running Windows 10 or care about Anniversary, you will receive that patch.  The problem is…