SOLVED: BlackBerry Enterprise Server Not Showing New Exchange Users

If you have ever tried to create a new Exchange user and then immediately add them to BES, you might have found that the new users don’t show up for some time (i.e. a day or more). One solution is to sign into BES and force a refresh via the BES menu (on the left): BlackBerry Solution topology > BlackBerry Domain > Component view > View You may then see the following error in red:…

SOLVED! How to Use TWO BES Accounts on ONE Blackberry

Blackberry OS6 Can Do it?  Nope, it can’t.  I read that OS6 was supposed to support 2 BES accounts (and possibly more) on a single OS6 device but that was apparently incorrect.    Fortunately it is quite easy to add more than one BES accounts to your blackberry running OS5 or OS6.   How To Add A Second BES Account to Your Blackberry: Here is the nut of it, you can only activate a single…

SOLVED: BlackBerry Can Not See Messages Sent to Inbox SubFolders by Outlook Rules

When emails are sorted on arrival into folders by Outlook 2007 rules, they do not appear on a BlackBerry. If, using Outlook, the emails are moved manually into subfolders, the messages do appear on the BlackBerry. The solution is to have the user (or you signing in as the user) surf to the BlackBerry WebDesktop which you can usually find at https://YourBesServersHostName:3443/webdesktop .  Click the EMAIL SETTINGS tab, then the REDIRECTION FOLDERS menu item (on…