SOLVED: BITMAP DISK CACHE FAILURE: Your disk is full or the cache directory is missing or corrupted

When you use Remote Desktop Connections you may see the following error:

rdp-bitmap-disk-cache-failure

BITMAP DISK CACHE FAILURE: Your disk is full or the cache directory is missing or corrupted.  Some bitmaps may not appear.

You then have three real options:

  1. Do nothing.  Your RDP session will function brdp-how-to-disable-bitmap-cachingut will “lock up” from time to time, which is annoying
  2. Disable Caching – Open your Remote Desktop Client, click OPTIONS, then EXPERIENCE, uncheck PERSISTANT BITMAP CACHING.  See the image to the right
  3. Clear your cache.  This is very easy to do:
    1. log out of ALL RDP sessions
    2. C:\Users\<username>\AppData\Local\Microsoft\Terminal Server Client\Cache
    3. Delete everything in that folder

 

 

 

 

 

 

 

 

 

Comments

  1. Avatar
    Andrew April 4, 2019 at 10:05 am

    Thank you so much!

  2. Avatar
    sidik December 29, 2015 at 11:13 pm

    Thanks u so much, its help me,

  3. Avatar
    From Spain January 20, 2015 at 2:48 am

    Thanks a lot, this really help me, by deleting cache files. Under Windows XP, the right path is C:\Documents and Settings\username\Configuración local\Datos de programa\Microsoft\Terminal Server Client\Cache

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