10 Rules For Being a Great IT Contractor Or Employee

It doesn’t matter how you are paid; staff, contractor, agency… you customer will look to you for reliability and that means you need to be more than good, you need to be great. These are the rules I live by and judge others by.  It you want to be a quality IT IS ICT Computer contractor / staffer, you need to do these (in no particular order): Be BUSY: When you are working for your…

SOLVED: BlackBerry Enterprise Server Not Showing New Exchange Users

If you have ever tried to create a new Exchange user and then immediately add them to BES, you might have found that the new users don’t show up for some time (i.e. a day or more). One solution is to sign into BES and force a refresh via the BES menu (on the left): BlackBerry Solution topology > BlackBerry Domain > Component view > View You may then see the following error in red:…

SOLVED! How to Use TWO BES Accounts on ONE Blackberry

Blackberry OS6 Can Do it?  Nope, it can’t.  I read that OS6 was supposed to support 2 BES accounts (and possibly more) on a single OS6 device but that was apparently incorrect.    Fortunately it is quite easy to add more than one BES accounts to your blackberry running OS5 or OS6.   How To Add A Second BES Account to Your Blackberry: Here is the nut of it, you can only activate a single…

Use Enterprise Activation with Just a BIS Service Account (i.e. not a BES Service Account)

“BlackBerry® Enterprise Server Express enables businesses of any size to quickly and easily get started with the BlackBerry solution. It provides advanced BlackBerry smartphone features with no additional software or user license fees, and works with any Internet-enabled BlackBerry data plan or a BlackBerry enterprise data plan.” http://na.blackberry.com/eng/services/business/server/express/ ok… but how.  Over the Air (OTA) activation only shows up in OPTIONS, ADVANCED, ENTERPRISE ACTIVATION if you have a BES account.  The solution to use DESKTOP…

SOLVED: BlackBerry Can Not See Messages Sent to Inbox SubFolders by Outlook Rules

When emails are sorted on arrival into folders by Outlook 2007 rules, they do not appear on a BlackBerry. If, using Outlook, the emails are moved manually into subfolders, the messages do appear on the BlackBerry. The solution is to have the user (or you signing in as the user) surf to the BlackBerry WebDesktop which you can usually find at https://YourBesServersHostName:3443/webdesktop .  Click the EMAIL SETTINGS tab, then the REDIRECTION FOLDERS menu item (on…

How to Install BES Express on an Exchange 2007 Single Server (on Server 2008)

Well, I wrote the Install BESx on a Single Exchange 2010 Server last year and I am pleasantly surprised that RIM has since developed an excellent interactive instruction “tutorial”.  Other than the first few items, I will keep my numbering related to that “tutorial” and that will make my instructions much shorter: PREREQUISIITES: Two quick things before we get to the fun: Patch your Exchange Server to whatever is current in Windows Update and reboot if you…

How to Install BES Express On a Exchange 2010 Single Sever

By Ian Matthews, Up & Running Technologies Inc, April 22, 2010, Last Updated April 23. 2010 NOTICE: This information is provided without warrenty or guarentee; use at your own risk!  Several problems were corrected with the help of the good people at the blackberryforums.com  and I suggest you use them if you have issues. Ok, this is going to be long… not hard, but long.  You can build a Space Shuttle with fewer steps, but…

BlackBerry Enterprise Server Express Support Options

as at March 5, 2010 – Prepared by Ian Matthews So now that BlackBerry Enterprise Software (BES) is free to businesses with less than 30 BlackBerry users through RIM’s BES Express product, you might think you are free an clear… not so fast.  You are likely going to need support. If you don’t want to pay $250 per call you will likely want to buy one of the packages below.  Most companies are going to…