Simple Explanation of The Differences Between Office 365, Microsoft 365 and Windows 365

It is difficult to understand what Microsoft if offering these days.  It was hard enough when there was just Office 365 with the E1 E3 and E5 packages but today Microsoft is offering 3 different bundles (Office, Windows & Microsoft) each with their own E1 E3 and E5 sub-bundles. What is Office 365? In simple terms, Office365 is a bundle of software that (for most packages) provides Word, Excel, PowerPoint, Outlook and more on the…

SOLVED: How To See Your Microsoft Partner Client List

If you are a Microsoft Partner and you are reselling services like Office 365 (cloud partner) it is quite hard to find a list of ALL clients you have.  It has bothered me for years that in portal.office365.com > PARTNER > CLIENTS  I do not see all of my customers.  Today I spent half an hour with Microsoft Partner Support trying to locate that list.  Four times, I was told no such list exists but…

SOLVED: How To Check Your Office365 Quarentine

If you are using Office365 email, you will periodically need to check the messages that Microsoft has flagged as ‘likely bad’ and moved into a special Quarantine folder.  The Quarantine is on the Microsoft Office365 mail servers and NOT visible from Outlook or even webmail.  To see the Office365 quarantine you need to: SHORT VERSION: Surf to https://protection.office.com/#/quarantine LONG VERSION: Surf to https://protection.office.com and sign in Expand THREAT MANAGEMENT (left menu) Click REVIEW (left menu) Click…

SOLVED: Which Branch Channel of Office ProPlus Am I On?

If your Office 2016 ProPlus was installed using the Office Deployment Toolkit (ODT) then you may be not know what branch of Office you are using. Fortunately there are two easy ways to determine which Branch of Office 365 ProPlus your PC is using: In the Registry look at: HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\office\16.0\common\officeupdate > updatebranch (type = RegSZ) set to CURRENT or DEFERRED . Launch Word and click FILE, ACCOUNT to see the version number then compare it to…

SOLVED: How To Change Office365 From Deferred to Current Channel

If you have Office365 Office 2016, by default you are running a product that is 4 months old.  This is called the Deferred Channel.  For a variety of good reasons you may want to change to the Current Channel: Testing Needing a new feature Needing to eliminate a bug that has been fixed You just like to live on the edge, like us at URTech.ca 🙂 To do this you have 3 changes to make;…

SOLVED: Office365 Office 2016 Not Changing From Deferred to Current Channel

Office 2016 from Office365 will stay in the “Channel” it was installed with even if you change from Deferred to Current or Current to Deferred in Office365.  There are three ways to force Office365 Office 2016 to change channels and I suggest using the third one. Uninstall and Reinstall Office Repair Office Right click on your START button and select APPS & FEATURES Scroll down to and click on MICROSOFT OFFICE 365 PROPLUS Click the…

SOLVED: How To Patch Office365 Office 2016

UPDATE JANUARY 2020: SOLVED: Setup Office365ProPlus To Using Windows 10 Delivery Optimization ____________ There are three ways to patch Office 2016 from Office365 : Automatically from Microsoft through their “Content Delivery Network” (default) Using a distribution point that you update periodically Using System Center that pulls its updates from the Microsoft Content Network What you can’t do is control Office365 updates through WSUS.  Wait a minute, you say you saw a WSUS category named OFFICE365 CLIENT…

SOLVED: Office365 Your admin has turned off Office installs

UPDATED: July 13 2017 If you are trying to install Office Pro Plus from Office 365 and you see “Your admin has turned off Office installs”, your Office365 administrator has likely turned off the ability for anyone to download Office.  This can occur even if you do have a license assigned to you. ADMIN PORTAL METHOD: Login into https://portal.office.com Click menu button (9 dots in top left of screen) Click the ADMIN icon Click SOFTWARE…

Video: SOLVED: How To Check / Release Office365 Quarantine Email Messages

If you have ever not received an email that you know was sent but did not bounce back to the sender, it might be that the backend server has marked it for deletion and put in the Quarentine.  Microsoft, and all good companies, have email filtering that saves you from the most aggressive spam.  In Microsoft Office365’s case, the default settings will block about 75% of your spam because Microsoft’s servers know that: Many others have…

SOLVED: Video: How To Change Outlook Attachments From Linking to SharePoint OneDrive

If you are attaching files from your Office365 Onedrive Sharepoint cloud storage using Outlook 2016 you will find that it provides a lovely drop down showing you your recently edited files.  If you select files from that list and they are stored on OneDrive / SharePoint what it will actually attach is a lLINK to your files and not a copy of the actual files. Microsoft’s argument is that this new feature lets your recipients…

SOLVED: Can Exchange Online Be Used As a High Availabilty Fail Over to Your On Premise Exchange Server

In a word, no.  I have spent several days trying to find a clear answer the to this question in white papers, blogs and even MS Partner Support. I think Microsoft will offer this service in the not so distant future because it just makes sense to.  Using the Office 365 Feedback link (below) I posted the following question (which I may never receive a response to).  If you want to use Exchange Online as a fail over…

SOLVED: How To Report Spam Directly to Microsoft Using Outlook 2007 2010 2013

If you have ever wanted to report your spam directly to Microsoft so that they can block future emails using their FOPE (Forefront Online Protection Services), Forefront For Exchange or just the basic Junk mail filter in Outlook, this is the post for you. Reporting spam to Microsoft is useful as long as you are using a Microsoft product including Outlook, Exchange, Office365, FOPE, and/or Forefront. There are two ways to send spam for analysis…

Get a Genuinely FREE Microsoft Office 365 Trial

We offer completely free 30 day trials (truly no strings attached) for these services to anyone who asks: For the $4 Exchange email or the $2 per month Web Mail only, please contact us directly to send you an invitation. For the $6 Exchange email and Lync (instant messaging, video conferencing and presence) click HERE . For the Full $24 Suite click HERE. In case you are not aware, below are the basics of Office…

Office 365 Information On Trends, Pricing and Configuration

Up & Running sells and supports Office 365 products. If you want prices for Office 365 STAND ALONE APPS (i.e. I just want Exchange… not Exchange with Sharepoint): surf to www.office365.com click GET OFFICE365 click ADDITIONAL SERVICES The screen shots below will be helpful in explaining some of the new services and their requirements.  Note that they show US pricing and some of the prices shown have changed.